Additional Questions More answers to your questions about Apple and the environment.

Who leads environmental efforts at Apple?

In June 2013, Apple CEO Tim Cook appointed Lisa P Jackson as Vice President of Environmental Initiatives. The Office of Environmental Initiatives works with teams across Apple to set strategy, engage stakeholders and communicate progress on Apple’s commitments to address climate change, develop green materials for safer products and use materials as efficiently as possible.

Apple’s Board of Directors oversees the CEO and other senior management in the competent and ethical operation of Apple on a day-to-day basis, and ensures that the long-term interests of shareholders are being served. Lisa, who is now Vice President of Environment, Policy and Social Initiatives, reports to the CEO. Our integrated approach means that decisions about environmental and social issues are reviewed at the highest levels of the company. Executive Team members regularly review each new product during its development, focusing on material and design choices, the supply chain, packaging and product energy efficiency.

How does Apple conduct its Product Greenhouse Gas Life Cycle Assessment?

Apple uses five steps when conducting a product life cycle assessment (LCA):

  1. To model the manufacturing phase, we use part-by-part measurements of the entire product along with data on part production. The measurements help us accurately determine the size and weight of the components and materials in the product, while data on manufacturing processes and yield loss during production allows us to account for the impact of manufacturing. The LCA includes accessories, packaging and units that are repaired and replaced through AppleCare, as well as decreased emissions through our Clean Energy Program.
  2. To model customer use, we measure the power consumed by a product while it is running in a simulated scenario. Daily usage patterns are specific to each product and are a mixture of actual and modelled customer use data. For the purposes of our assessment, years of use, which are based on first owners, are modelled to be four years for macOS and tvOS devices, and three years for iOS and watchOS devices. Most Apple products last longer and are often passed along, resold or returned to Apple by the first owner for others to use. More information on our product energy use is provided in our Product Environmental Reports.
  3. To model transportation, we use data collected on shipments of single products and multipack units by land, sea and air. We account for transporting materials between manufacturing sites; transporting products from manufacturing sites to regional distribution hubs; transporting products from regional distribution hubs to individual customers; and transporting products from final customers to recycling facilities.
  4. To model end of life, we use material composition data on our products and estimate the ratio of products that are sent to recycling or disposal. For products sent to recycling, we capture the initial processing by the recycler to prepare the product for recovery of electronic, metal, plastic and glass material streams. Subsequent downstream recycling processes are not included, as these are considered stages of production and not end‑of‑life processing. For products sent to disposal, we capture the emissions associated with landfilling or incineration of each type of material.
  5. After we collect data about manufacturing, use, transportation and end of life, we combine it with detailed greenhouse gas emission data. This emission data is based on a combination of Apple-specific and industry-average datasets for material production, manufacturing processes, electricity generation and transportation. Renewable energy used in the supply chain, initiated by suppliers independently or through the Apple Supplier Clean Energy Program, is also accounted for within the LCA model. Combining product-specific information with emission data in our LCA allows us to compile detailed results for greenhouse gas emissions as they relate to each product. The data and modelling approaches are checked for quality and accuracy by the Fraunhofer Institute in Germany.

Does Apple set greenhouse gas emission reduction goals?

We calculate our carbon footprint comprehensively — not only considering the emissions from our direct operations, but also looking at the carbon impacts of our products over their life cycle. We then set out to create a robust renewable energy program to address these emissions. In 2018, we announced that we reached our goal of powering all our corporate facilities (Scope 2 emissions) with renewable energy. That means we generate or procure 100 per cent renewable energy for all the electricity used at our data centres, retail stores and offices across 43 countries around the globe.

We also have a goal of reducing emissions in our supply chain by helping our suppliers switch to clean energy. By 2020, we and our suppliers will generate and procure 4 gigawatts of renewable energy to reduce emissions from manufacturing our products. That’s equivalent to roughly one-third of our current manufacturing footprint.

Does Apple obtain third-party verification and assurance for its environmental impact data?

Yes. We obtain third-party verification for our Scope 1, 2 and 3 greenhouse gas emissions, as well as for energy use, waste and water impacts at our data centres, offices and retail stores worldwide. Bureau Veritas (BV) provides ‘reasonable assurance’ — one of the highest levels of verification in the industry — for this environmental impact data. See the BV statement here.

Scope 3 greenhouse gas emissions related to our products, calculated using life cycle assessment, are checked for quality and accuracy by the Fraunhofer Institute in Germany in accordance with the internationally recognised ISO 14000 environmental management standards: ISO 14040 and 14044. See the Fraunhofer statement here.

Does Apple have an Environmental Health and Safety Policy?

Yes. Apple is committed to protecting the environment and the health and safety of our employees, our customers and the global communities in which we operate. For more information, read our Environmental Health and Safety Policy Statement (PDF).

Does Apple index its environmental performance data using Global Reporting Initiative (GRI) Sustainability Reporting Guidelines?

Apple is committed to openness in our environmental, social and governance policies and programs, and we share our progress through a variety of public reports, including our 2018 Environmental Responsibility Report. These reports contain Standard Disclosures from the Global Reporting Initiative (GRI) G4 Sustainability Reporting Guidelines. Apple’s GRI Index can be viewed here.

Does Apple restrict substances that are hazardous to human health and the environment?

Yes. Apple’s Regulated Substances Specification details a broad range of substances that are restricted or banned from use in Apple products, packaging and manufacturing. All Apple products conform to the European Restriction of Hazardous Substances (RoHS) Directive, which restricts the use of lead and other substances. As a result of our precautionary approach to substances, many of Apple’s restrictions exceed regulatory requirements. View Apple’s Regulated Substances Specification (PDF) or learn more about our efforts to reduce and eliminate hazardous substances.

In addition, all Apple products comply with Vietnamese Circular 30/2011/TT-BCT, regulating lead and other substances in electronic products.

Does Apple restrict brominated flame retardants (BFRs) and polyvinyl chloride (PVC) from its products?

Yes. Apple defines a material as BFR-free and PVC-free if it contains less than 900 parts per million (ppm) of bromine and of chlorine. The 900-ppm limit is one of the strictest in the electronics industry and a concentration lower than the ban on lead in the European RoHS Directive. If BFRs or PVC were present, the bromine or chlorine levels would need to be significantly higher than 900 ppm in order to be effective.

Apple’s phase-out of BFRs and PVC covers all new Apple product designs manufactured since 2009, and all Beats products manufactured since 2016. While Apple’s phase-out covers the vast majority of products and components, Beddit products and some older Apple product designs may not be fully BFR-free and PVC-free. However, these products, including their replacement parts and accessories, were still designed to meet regulatory requirements. Power cords in India and South Korea contain PVC due to country-specific requirements. We continue to seek approval for our PVC replacement.

What is REACH, and how is Apple complying with the REACH regulation?

The Registration, Evaluation, Authorisation and Restriction of Chemicals Regulation EC 1907/2006, commonly referred to as REACH, is a European regulation on chemicals and their safe use. With the publication of candidate lists for authorisation, the European Chemicals Agency identifies sets of substances of very high concern (SVHC) that manufacturers must disclose to customers if used in their products above 0.1 per cent by weight.

Based on the current version of the candidate list for authorisation, Apple products contain the following SVHCs above the disclosure threshold:

SVHC
Application
Products
1,3-propanesultone
Lithium-ion Batteries
iPhone, iPad, MacBook, Apple Watch, AirPods, Beats wireless headphones and speakers, iPod, Magic Mouse, Magic Trackpad, Magic Keyboard, iPhone Smart Battery Case, Apple Pencil
1,2-dimethoxyethane
Coin Cell Batteries
Apple Remote, iMac, Mac Pro, Mac mini
Lead titanium zirconium oxide
Hard Disk Drives
iMac, Mac mini, AirPort Time Capsule

The SVHCs used in these products do not pose a safety risk to customers under normal use conditions. To ensure that these products are recycled appropriately, visit www.apple.com/nz/recycling for more information about our recycling services.

Does Apple use ozone-depleting substances?

No ozone-depleting chemicals (ODCs) are used in any processes to manufacture components, materials or product packaging materials used by Apple, as stipulated by the Montreal Protocol on Substances that Deplete the Ozone Layer.

How is Apple helping to accelerate a circular economy?

A durable device is a greener device. When products can be used longer, fewer resources need to be extracted from the earth to make new ones. Apple’s continuing focus on making the best and most durable products, coupled with expert repair services, ensures that our products are used for a very long time. When our customers are done using their devices, we make it easy for them to recycle their devices responsibly.

In 2017, Apple made public our commitment to one day make products using only renewable resources and recycled materials. And, where necessary, we want to return an equivalent amount of material to the market, to be used by us or others. With advancements like Daisy, our newest disassembly robot, we can recover more materials, and at a higher quality than through traditional recycling processes.

We have initiatives in place to ensure that the materials we use in our products are sourced responsibly — through strict standards and programs that drive positive change. We are continuing that commitment, but we are also challenging ourselves to make all our products without extracting finite resources from the earth. It’s an ambitious goal that will require years of collaboration across Apple teams, our suppliers and recyclers — but our work is already under way.

For more information on our progress to date, read the 2018 Environmental Responsibility Report (PDF).

How do I make the most of the battery in my Apple device?

You can learn more about how your battery charges and maximising battery performance by visiting www.apple.com/nz/batteries/maximizing-performance.

When and how should I get the battery of my Apple device replaced?

You can learn more about servicing and recycling your battery by visiting www.apple.com/nz/iphone-battery-and-performance and www.apple.com/nz/batteries/service-and-recycling.

Does Apple offer recycling?

Yes. Apple lets you recycle Apple devices, and devices from Apple-owned brands, online. We’ll make sure your device is recycled responsibly or given a chance to be used again. Visit www.apple.com/nz/recycling for more information about our recycling services.

Does Apple set standards for environmental protection and worker rights in its supply chain?

Our Code of Conduct outlines our high standards for creating safer working conditions, treating workers fairly and using environmentally responsible practices in manufacturing. We demand that all suppliers doing business with Apple affirmatively agree to adhere to our Code of Conduct and supporting standards. We have maintained our rigorous assessment process to enforce this code. And when we uncover noncompliance with the code, we partner with our suppliers to help them improve their processes. Visit our Supplier Responsibility website to learn more about our efforts across our supply chain.