Assessing risk starts with the right information.

Zurich Insurance Group helps corporations protect their people, property and equipment from risk. And Apple devices and custom apps help Zurich risk engineers and sales agents inform customers of the impact of events and disruption to their business and improve safety. With Zurich Onsite, an iPadOS custom app, risk engineers can perform an entire risk assessment at once, from referencing preloaded risk data, to annotating site photos, to grading a risk factor. And with the MyCustomer custom app, sales agents can more completely manage a customer relationship with detailed client information.

At a glance

1.3KRisk engineers
2.6KiPad devices deployed
4Days fewer to complete
risk reports

The right equipment.
iPad helps Zurich support corporate customers all over the world.


Improved from the first contact.

Assessing Risk

A game-changing app for ever-changing risk.

Only with Apple

Built-In Security

Apple devices keep data and information secure. Key security features, like hardware-based device encryption, can’t be disabled by mistake. Touch ID and Face ID make it easy to secure every device. And because many of these features are enabled by default, IT won’t need to perform extensive configurations.

Zero-Touch Deployment

With Apple Business Manager, Zurich can easily configure, deploy and manage its devices over the air. And IT can tailor the setup process to any team. So every Apple device is ready to go from the start.


Through its dedicated Apple practice of 5,000 consultants and solution-focused workshops, Deloitte helps customers maximise their iPhone and iPad deployments. Zurich worked with Deloitte to develop the iPadOS custom app MyCustomer, which empowers sales agents to better manage and build customer relationships.


Risk. Better calculated.

Site inspections take one hour less per visit.

Customers complete all improvement actions 82 per cent faster than in 2015.

With the MyCustomer app, sales agent productivity increased by 10 per cent.

The MyCustomer app helped improve the net promoter score by 10 per cent within the first quarter.

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