AppleCare One and AppleCare+ with Theft and Loss for iPad and Apple Watch available 4 August.
AppleCare offers one-step support and service for all of your Apple products — from the people who know them best. Get easy, fast repairs for accidents like drops and spills. A replacement if your iPhone, iPad or Apple Watch is lost or stolen.1 And 24/7 priority care with just a chat, call or tap.2
AppleCare One and AppleCare+ with Theft and Loss for iPad and Apple Watch available 4 August.
Whether you cover your Apple products individually with AppleCare+ or protect multiple products with AppleCare One, you’ll get the peace of mind that comes with great care.3, 4
AppleCare+ benefits are separate from and in addition to the Apple Limited Warranty and any legal rights provided by Australian consumer law. For details, click here.
Stay protected through life’s ups, downs and even drops. Get quick, Apple-certified repairs — many issues can be resolved in the same day.5, 6
Liquid damage is covered as part of accidental damage protection. So now you won’t have to stress over spills and splashes.
AppleCare covers battery replacements at no extra charge if the capacity drops below 80 per cent.
With AppleCare+ with Theft and Loss, you get up to two claims per year. Or choose AppleCare One and get up to three total claims per year.1
Get answers to your questions and support for all your hardware and software needs 24/7. Contact us via text, the Apple Support app or phone, online or in person at the Apple Store.
New
Cover everything together in one convenient plan for more value and flexibility — with all the benefits of AppleCare+.
Both plans offer great coverage for the products you love.
AppleCare+ with Theft and Loss
Cover your iPhone.
From A$14.49/mo. or A$144.99/yr. until cancelled.
Available 4 August
AppleCare One
Cover multiple products.
Starting at A$29.99/mo. until cancelled.
AppleCare+ and AppleCare One offer quick and convenient repair options with low service fees and deductibles.4
Same-day service
Get repairs as soon as the same day at the Apple Store or with an Apple Authorised Service Provider.
Express Replacement Service
Request a replacement iPhone, and we’ll ship it to you so you don’t have to wait for a repair.7
Global repair access
Service and support is close by — visit an Apple Store or one of the more than 5,000 Apple Authorised Service Providers worldwide.
Repairs for damaged screens or back glass
Damaged displays, back glass or Ceramic Shield can be repaired as often as you need for a low fee — often in the same day.8
A$45 service fee
Repairs for other accidental damage
Other accidents like liquid damage are covered, any time you need, for a flat fee.
A$149 service fee
Replacements for theft and loss
AppleCare+ with Theft and Loss will replace your iPhone up to twice a year. And AppleCare One covers up to three total claims per year for iPhone, iPad and Apple Watch.1
A$229 service fee
Replacement battery service
If your iPhone battery holds less than 80 per cent of the original capacity, it’s covered.
No additional fee
Mail-in repairs
Mail in your device with a shipping kit and prepaid label from Apple.
AppleCare+
Cover your Mac.
From A$6.99/mo. or A$69.99/yr. until cancelled.
Available 4 August
AppleCare One
Cover multiple products.
Starting at A$29.99/mo. until cancelled.
AppleCare+ and AppleCare One offer quick and convenient repair options with low service fees.4
Global repair access
Service and support is close by — visit an Apple Store or one of the more than 5,000 Apple Authorised Service Providers worldwide.
Onsite service
We’ll send a technician to you or have a courier pick up your Mac desktop for service.
Repairs for damaged screens or external enclosures
Damaged screens or external enclosures can be repaired as many times as you need for a low fee.
A$79–A$149 service fee
Repairs for other accidental damage
Other accidents like liquid damage are covered, any time you need, for a flat fee.
A$249–A$429 service fee
Replacement battery service
If your Mac battery holds less than 80 per cent of the original capacity, it’s covered.
No additional fee
Mail-in repairs
Mail in your device with a shipping kit and prepaid label from Apple.
AppleCare+
Cover your display.
From A$8.99/mo. or A$89.99/yr. until cancelled.
Available 4 August
AppleCare One
Cover multiple products.
Starting at A$29.99/mo. until cancelled.
AppleCare+ and AppleCare One offer quick and convenient repair options with low service fees.4
Global repair access
Service and support is close by — visit an Apple Store or one of the more than 5,000 Apple Authorised Service Providers worldwide.
Onsite service
We’ll send a technician to you or have a courier pick up your display for service.
Repairs for damaged screens or external enclosures
Damaged screens or external enclosures can be repaired as many times as you need for a low fee.
A$149 service fee
Repairs for other accidental damage
Other accidents like liquid damage are covered, any time you need, for a flat fee.
A$429 service fee
Available 4 August
AppleCare+ with Theft and Loss
Cover your iPad.
From A$8.99/mo. or A$89.99/yr. until cancelled.
Available 4 August
AppleCare One
Cover multiple products.
Starting at A$29.99/mo. until cancelled.
AppleCare+ and AppleCare One offer quick and convenient repair options with low service fees and deductibles.4
Express Replacement Service
Request a replacement iPad, and we’ll ship it to you so you don’t have to wait for a repair.7
Global repair access
Service and support is close by — visit an Apple Store or one of the more than 5,000 Apple Authorised Service Providers worldwide.
Repairs for damaged screens
Damaged screens can be repaired as often as you need for a low fee — often in the same day.
A$45 service fee
Repairs for other accidental damage
Other accidents like liquid damage are covered, any time you need, for a flat fee.
A$149 service fee
Replacements for theft and loss
AppleCare+ with Theft and Loss covers up to two claims per year. And AppleCare One covers up to three total claims per year for iPhone, iPad and Apple Watch. 1
A$199 service fee
Replacements for iPad accessories
Damaged iPad accessories like Apple Pencil or an Apple-branded keyboard can be replaced for a small fee.
A$45 service fee
Replacement battery service
If your iPad battery holds less than 80 per cent of the original capacity, it’s covered.
No additional fee
Mail-in repairs
Mail in your device with a shipping kit and prepaid label from Apple.
Available 4 August
AppleCare+ with Theft and Loss
Cover your Apple Watch.
From A$5.99/mo. or A$59.99/yr. until cancelled.
Available 4 August
AppleCare One
Cover multiple products.
Starting at A$29.99/mo. until cancelled.
AppleCare+ and AppleCare One offer quick and convenient repair options with low service fees and deductibles.4
Express Replacement Service
Request a replacement Apple Watch, and we’ll ship it to you so you don’t have to wait for a repair.7
Global repair access
Service and support is close by — visit an Apple Store or one of the more than 5,000 Apple Authorised Service Providers worldwide.
Repairs for accidental damage
Accidents like liquid damage are covered, any time you need, for a flat fee.
Starting at A$99
Replacements for theft and loss
AppleCare+ with Theft and Loss covers up to two claims per year. And AppleCare One covers up to three total claims per year for iPhone, iPad and Apple Watch. 1
A$179 service fee
Replacement battery service
If your Apple Watch battery holds less than 80 per cent of the original capacity, it’s covered.
No additional fee
Mail-in repairs
Mail in your device with a shipping kit and prepaid label from Apple.
AppleCare+
Cover your Apple Vision Pro.
From A$29.99/mo. or A$299.99/yr. until cancelled.
Available 4 August
AppleCare One
Cover multiple products.
Starting at A$29.99/mo. until cancelled.
AppleCare+ and AppleCare One offer quick and convenient repair options with low service fees.4
Express Replacement Service
Request a replacement Apple Vision Pro, and we’ll ship it to you so you don’t have to wait for a repair.7
Repairs for accidental damage
Accidents like liquid damage are covered, any time you need, for a flat fee.
A$449 service fee
Replacements for Apple Vision Pro accessories
Damaged Apple Vision Pro accessories like head bands and Light Seals can be replaced for a small fee.
A$45 service fee
Replacement battery service
If your Apple Vision Pro battery holds less than 80 per cent of the original capacity, it’s covered.
No additional fee
Carry-in repairs
Service and support are available in person at an Apple Store or Apple Authorised Service Provider.
Mail-in repairs
Mail in your device with a shipping kit and prepaid label from Apple.
AppleCare+
Cover your headphones.
From A$2.49/mo. or A$24.99/yr. until cancelled.
Available 4 August
AppleCare One
Cover multiple products.
Starting at A$29.99/mo. until cancelled.
AppleCare+ and AppleCare One offer quick and convenient repair options with low service fees.4
Express Replacement Service
Request replacement headphones, and we’ll ship them to you so you don’t have to wait for a repair.7
Global repair access
Service and support is close by — visit an Apple Store or one of the more than 5,000 Apple Authorised Service Providers worldwide.
Repairs for accidental damage
Accidents like liquid damage are covered, any time you need, for a flat fee.
A$45 service fee
Replacement battery service
If your battery holds less than 80 per cent of the original capacity, it’s covered.
No additional fee
Mail-in repairs
Mail in your device with a shipping kit and prepaid label from Apple.
AppleCare+
Cover your Apple TV.
From A$1.49/mo. or A$14.99/yr. until cancelled.
Available 4 August
AppleCare One
Cover multiple products.
Starting at A$29.99/mo. until cancelled.
AppleCare+ and AppleCare One offer quick and convenient repair options with low service fees.4
Express Replacement Service
Request a replacement Apple TV, and we’ll ship it to you so you don’t have to wait for a repair.7
Global repair access
Service and support is close by — visit an Apple Store or one of the more than 5,000 Apple Authorised Service Providers worldwide.
Repairs for accidental damage
Accidents like liquid damage are covered, any time you need, for a flat fee.
A$19 service fee
Mail-in repairs
Mail in your device with a shipping kit and prepaid label from Apple.
AppleCare+
Cover your HomePod.
From A$1.49/mo. or A$14.99/yr. until cancelled.
Available 4 August
AppleCare One
Cover multiple products.
Starting at A$29.99/mo. until cancelled.
AppleCare+ and AppleCare One offer quick and convenient repair options with low service fees.4
Express Replacement Service
Request a replacement HomePod, and we’ll ship it to you so you don’t have to wait for a repair.7
Repairs for accidental damage
Accidents like liquid damage are covered, any time you need, for a flat fee.
Starting at A$19
Global repair access
Service and support is close by — visit an Apple Store or one of the Apple Authorised Service Providers worldwide.
Mail-in repairs
Mail in your device with a shipping kit and prepaid label from Apple.
AppleCare benefits are separate from and in addition to the limited warranty and any legal rights provided by Australian consumer law. AppleCare provides additional features like accidental damage protection and 24/7 priority support.
AppleCare+ covers a single product. With AppleCare One, you can cover multiple Apple products in a single plan, including new devices and ones you already own subject to eligibility rules and maybe needing diagnostic check and/or inspection.
For 60 days after a new Apple purchase, you can get a new plan through the Settings app on your iPhone, iPad or Mac. You can also upgrade to an AppleCare One plan if you have an active AppleCare+ plan. When you switch plans, we’ll automatically cancel your current one and refund any amount owed.
Due to local regulations, AppleCare coverage can be purchased four days after your device is shipped or picked up.
Already have an AppleCare One plan? You can add your new device to your existing coverage or swap with one of your other devices — no waiting period required.
Theft and loss coverage is included for iPhone, iPad and Apple Watch with both your AppleCare+ with Theft and Loss and AppleCare One plans.
Any product that was recently purchased or is currently covered by AppleCare+ can be covered in your existing AppleCare One plan. You can also add devices you already own that are in good condition (a diagnostic check and/or inspection may be required) and four years old or newer, or any headphones one year old or newer.
AppleCare One plans can cover devices that are on the same Apple Account as the subscriber.
You can update your AppleCare One plan in Settings > General > AppleCare & Warranty. Tap AppleCare & Warranty to add, remove or swap devices. Adjust your plan after you upgrade to the latest version of a device you already own or as needed, as long as it meets the eligibility requirements and is linked to your Apple Account. For more details, visit support.apple.com/en-au/122224
When you protect your iPad with AppleCare+, you’ll get coverage for accidental damage for one Apple Pencil and one Apple‑branded iPad keyboard. AppleCare+ also covers any in-box cables and power adapters that came with your covered Apple product.
You can get your device repaired a few different ways. You can mail it in using a prepaid shipping label from Apple. Or you can bring it in to an Apple Store or any of the over 5,000 Apple Authorised Service Providers. Start a repair by visiting support.apple.com/en-au, downloading the Apple Support App or calling Apple Support. Find your support phone number here.
It depends on your product and the type of repair. Same-day service is available for iPhone in most major metropolitan areas. For most other products, we offer Express Replacement Service, where we’ll send you a device so you don’t have to wait for a repair. For all available service options, please visit support.apple.com/en–au/repair.
If your iPhone is lost or stolen, you can get started on filing a claim at mysupport.apple.com/theftandloss. Your replacement will be shipped to you and cannot be picked up at a store. If you are travelling when you lose your device, we can ship your replacement to any of the countries where theft and loss is offered. For more details, visit support.apple.com/en–au/108053?choose-your-country=australia.