Our Apple Stores in Australia are open again.

That means everything you love, including our products, services, Geniuses and Specialists. For everyone’s safety, we’re following social distancing measures, so you may have to wait in line before entering. Please also wear a face covering while you are in the store. If you need one, just ask. See you soon.

See hours and details. Or shop online for free delivery. Visit Apple Support for product help.
Our Apple Stores in Australia are open again.
That means everything you love, including our products, services, Geniuses and Specialists. For everyone’s safety, we’re following social distancing measures, so you may have to wait in line before entering. Please also wear a face covering while you are in the store. If you need one, just ask. See you soon.
See hours and details. Or shop online for free delivery. Visit Apple Support for product help.

For getting the right support, here’s a genius idea.

In addition to the Genius Bar for hardware repairs, you have more immediate support options. Get your questions answered by an expert via phone, chat or email. From setting up your device to recovering your Apple ID to replacing the screen, Apple Support has you covered.

Get help with Apple services or software.

Speak to an Apple expert now. Whether by phone, chat or email, we’re ready to help you with all your Apple product questions and issues.

Chat

Get real-time assistance from an Apple expert right there on your computer or mobile device.

Call

You can call us immediately or at your convenience, or you can schedule a time for us to call you.

Email

For more straightforward questions — about an issue with iTunes, for instance — send us an email and we’ll quickly reply with a solution.

Get hands-on hardware support.

Whether you make a Genius Bar reservation, visit an Apple Authorised Service Provider or mail your device to us, you’ll get the expert help you need.

Genius Bar

Make a Genius Bar reservation at your favourite Apple Store and get help from an Apple expert.

Apple Authorised Service Provider

There are many service providers that Apple trusts with support. Take your device to one near you.

Mail

Visit us online or give us a call to begin the process of mailing your device to an Apple Repair Centre. Most Apple products are eligible for mail-in service.