PRESS RELEASE
21 May 2005
Apple Announces Recall of iBook and PowerBook Computer Batteries
Apple has announced a voluntary recall of the following consumer product. Consumers should stop using recalled products immediately unless otherwise instructed.
Name of Product: Rechargeable batteries for iBook G4 and PowerBook G4 computers.
Units: About 225,000 units (worldwide)
Computer Manufacturer: Apple Computer Inc., of Cupertino, Calif.
Battery Manufacturer: LG Chem Ltd., of South Korea
Hazard: An internal short can cause the battery cells to overheat, posing a fire hazard to consumers.
Incidents/Injuries: Apple has received six reports worldwide of batteries overheating, including two reports in the United States.
Description: The recalled lithium ion batteries are used with the following computers: 12-inch iBook G4, 12-inch PowerBook G4 and 15-inch PowerBook G4. The recalled batteries include those with model numbers A1061, A1078 and A1079 and serial numbers that begin with HQ441 through HQ507 or 3X446 through 3X510. Consumers should remove the battery from the computer to view the model and serial numbers labeled on the bottom of the unit. No other PowerBook or iBook batteries are involved in this recall.
Units: About 225,000 units (worldwide)
Computer Manufacturer: Apple Computer Inc., of Cupertino, Calif.
Battery Manufacturer: LG Chem Ltd., of South Korea
Hazard: An internal short can cause the battery cells to overheat, posing a fire hazard to consumers.
Incidents/Injuries: Apple has received six reports worldwide of batteries overheating, including two reports in the United States.
Description: The recalled lithium ion batteries are used with the following computers: 12-inch iBook G4, 12-inch PowerBook G4 and 15-inch PowerBook G4. The recalled batteries include those with model numbers A1061, A1078 and A1079 and serial numbers that begin with HQ441 through HQ507 or 3X446 through 3X510. Consumers should remove the battery from the computer to view the model and serial numbers labeled on the bottom of the unit. No other PowerBook or iBook batteries are involved in this recall.
12-inch iBook G4
Battery Model Number A1061
Serial Number Range HQ441 - HQ507
12-inch PowerBook G4
Battery Model Number A1079
Serial Number Range 3X446 - 3X510
15-inch PowerBook G4
Battery Model Number A1078
Serial Number Range 3X446 - 3X509
Battery Model Number A1061
Serial Number Range HQ441 - HQ507
12-inch PowerBook G4
Battery Model Number A1079
Serial Number Range 3X446 - 3X510
15-inch PowerBook G4
Battery Model Number A1078
Serial Number Range 3X446 - 3X509
Sold at: National and regional resellers, catalogers and Apple's online and retail stores sold the computers with the batteries from October 2004 through May 2005. The batteries also were sold separately.
Assembled in: Taiwan and China
Remedy: Consumers should stop using the recalled batteries immediately and contact Apple to arrange for a replacement battery, free of charge. After removing the recalled battery from their iBook or PowerBook, consumers should plug in the AC adapter to power the computer until a replacement battery arrives.
Consumer Contact: Contact Apple on 133622 between 9 a.m. and 5 p.m. Monday through Friday or log on to Apple's web site at www.apple.com/au/ to check your battery's serial number and apply for a replacement battery.
Battery Program Web Site Links:
English: https://www.apple.com/au/support/batteryexchange/faq/
English: https://www.apple.com/au/support/batteryexchange/faq/
Press Contacts:
Media Enquiries:
Martha Raupp
Public Relations Manager
Apple Computer Australia Pty Ltd
+61 2 9641 8399
mraupp@asia.apple.com
Martha Raupp
Public Relations Manager
Apple Computer Australia Pty Ltd
+61 2 9641 8399
mraupp@asia.apple.com
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