AppleCare OS Support - Preferred

AppleCare OS Support - Preferred

NZ$33,799.00

Free shipping

Available to ship:
3-5 business days

Product Information

  • Get the IT department-level support you need when deploying iOS, macOS, or macOS Server in your organization. AppleCare OS Support delivers phone and email support for advanced integration, migration, and server operation issues. All three plans provide support for technical issues that require the use of command-line tools for resolution. Whether you have occasional questions or you need assistance on a regular basis, Apple has a plan to fit your requirements. Each plan provides up to one year of coverage.

    Depending on the programme you select — Alliance, Preferred or Select Support — product features can include unlimited support incidents, up to six designated customer support contacts, one-hour response for high-priority 1 issues 24/7, an onsite technical review and more.

    AppleCare OS Support - Preferred covers an unlimited number of enterprise-level support incidents for two technical contacts from your organisation, provides two-hour response for high-priority 1 issues 12/7, and assigns an AppleCare account manager to your organisation for one year.

    For more information, call 1-800-APL-CARE (1-800-275-2273) or visit: https://www.apple.com/support/products/enterprise/