Contacting Apple

Sales and
Product Enquiries

Apple Online Store

Visit the Apple Online Store to purchase Apple hardware, software and third-party accessories. To purchase by phone, please call 0800 048 0408. Lines are open Monday–Friday 08:00–20:00 and Saturday–Sunday 09:00–18:00.

Find all the information you need about your Apple Online Store order. To modify, track or return your order, or simply update your account info, just go to the Order status page. For other enquiries, contact Apple Store Customer Service on 0800 048 0408. Lines are open Monday–Friday 08:00–20:00 and Saturday–Sunday 09:00–18:00.

Shop with SignTime BSL Support

British Sign Language (BSL) interpreters are available for all your online shopping needs, right in your web browser. Connect to an interpreter

Apple Retail Stores

Experience the digital lifestyle at any of the Apple Retail Stores around the country. Find opening hours and contact information for all locations.

Get Financing for You, Your Business or Your School

Apple Financial Services offers financing on Apple products for consumers, educational institutions and businesses. Speak to your Apple representative to learn more.

Find Consultants

Visit our Apple Consultants Network page to find a consultant.

Find Authorised Training Providers

Visit the Apple Training website for information on available courses and Apple Authorised Training Providers worldwide.

How to Buy for Business

If you are a business or professional user, visit the Apple Store for Business or call 0800 058 2222. Lines are open Monday–Friday 08:00–20:00 and Saturday–Sunday 09:00–18:00.

How to Buy for Education

If you are a student, teacher or other education professional, visit the Apple Store for Education or call 0800 048 0408. Lines are open Monday–Friday 08:00–20:00 and Saturday–Sunday 09:00–18:00

Find Apple Authorised Resellers

Use our Reseller Locator to find an Apple Authorised Reseller in the UK.

Apple Authorised Resellers offer industry expertise, multi-platform services and Mac‑based solutions for a wide variety of organisations.

Find an Apple Shop

Apple shops are Apple‑designed retail outlets situated within established retail environments, such as department stores. Apple shops are staffed with trained experts who can tell you everything you need to know about the Mac.

Find an Apple Premium Reseller

Apple Premium Resellers are independent resellers who live and breathe the Mac. These Apple‑dedicated outlets offer the complete range of Macs and other products, along with a full complement of accessories and value-added services.

Find an Apple Authorised Education Specialist

With a broad knowledge of the issues facing educators, Apple Authorised Education Specialists are independent resellers who can transform your teaching and learning.

Product and Services Support

Contact Apple Support

Need service or support? Start your request online and we’ll find you a solution.

Get BSL Support through SignTime

You can also receive AppleCare service and support in British Sign Language (BSL). Connect to an interpreter

Mac, iPhone, iPod, iPad and Apple TV customers within 90 days of ownership are eligible for complimentary telephone technical support. Online technical support for Apple products is available beyond the initial 90 days.

Browse Online Support

Visit the Apple Support site for quick answers, manuals and in-depth technical articles. Visit Apple Support Communities to get help and tips from fellow Apple customers.

For help with Beats by Dre headphones and speakers, visit Beats Support. For help with the Beats Music streaming service, visit Beats Music Support.

Lost or Stolen Apple Products

If you have lost or found an Apple product, contact your local law enforcement agency to report it. You can also find a list of serial numbers associated with your Apple ID and get information about using Find My iPhone for iPhone, iPad, iPod touch or Mac.

Corporate Information

Apple Distribution
International Ltd.

Hollyhill Industrial Estate
Hollyhill, Cork
Republic of Ireland

Registration number: 470672
Registered at the
Companies Registration

Office, Ireland
VAT Number (UK): GB117223643
VAT Number (Ireland): IE9700053D

Web Site Publication Manager:
Cathy Kearney
Web site Hosting Service Provider:

One Apple Park Way
Cupertino, CA 95014
1 408 996 1010

Frequently Requested Info

Apple ID Support

Learn more about getting an Apple ID and its benefits.

Learn more

AppleCare Products

Find out how to get additional technical support and hardware service options for your Apple products.

Learn more

Repair and Service

See all your repair and service options based on your product and location.

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Apple Support Communities

Give and get help and tips from thousands of other Apple customers.

Learn more

Repair Status

Quickly and easily get the status of one or all of your repairs.

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Job Opportunities

Find current openings, university placements, internships and more.

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Media and Analyst Info

Get press releases, media contacts and more.

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Email Subscriptions

Update your email address or change your subscription status.

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User Groups

Mix and mingle with other Apple Users in your area.

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Compliance Enquiries

Contact us for information on regulations and device compliance.

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