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UPDATE 16 November 2023

New Apple Pay feature helps users more conveniently access their most relevant account information and make informed purchases

Users can connect their accounts to eligible debit and credit cards in Wallet to view their up-to-date debit card balance, transaction history, and more
A new feature is available for Apple Pay users in the U.K., enabling them to connect their accounts to eligible debit and credit cards in Wallet, and conveniently view and access their most useful, relevant information — like their up-to-date debit card balance — at the time of purchase. This feature empowers users to make more informed purchases, increases their confidence when making a transaction, and allows them to simply view frequent information so that they have more control when it comes to their finances.
“By enabling users to conveniently access their most useful account information within Wallet and at the time of their purchase, they can make informed financial decisions and better understand and manage their spend,” said Jennifer Bailey, Apple’s vice president of Apple Pay and Apple Wallet. “We look forward to working with U.K. partners under the Open Banking initiative to help users better their financial health, and provide more ways in which banks can deepen their relationships with customers.”
Users will be able to view their up-to-date debit card balance in Wallet and when they’re checking out with Apple Pay online or in-apps. As users make a purchase — whether large or small — they will be able to see what’s in their debit card balance so they can quickly and more easily determine if and how it fits into their budget and spend.
Additionally, users will be able to view their debit card account details, as well as debit and credit card spending history, payments, deposits, and withdrawals, conveniently in one place in Wallet.

Getting Started

To get started, users must be using the latest version of iOS 17.1, and will need to connect their account to their corresponding eligible card in Wallet.
Once users select an eligible card, they’ll be taken to their financial provider’s app or website in order to authenticate their account. From there, they will follow the steps to enable the connection.
Before an account is connected, users will be shown what information will be made conveniently accessible to them in Wallet and need to provide consent — leveraging and adhering to Open Banking standards.
As part of the Open Banking initiative, Apple has been working closely with banks to make the feature available to multiple financial institutions in the U.K., including Barclays, Barclaycard, First Direct, Halifax, HSBC, Lloyds, M&S Bank, Monzo, NatWest, and Royal Bank of Scotland.1

Privacy and Security

Like Apple Pay, this feature is designed to be private and protect user data.
Users must authenticate through their financial provider’s website or app, as well as consent to connect their accounts to their cards in Wallet and share their data, before the feature is enabled. The user’s account balance information, transaction history, and other account details are stored on the device and not on Apple servers.
Users can also remove the feature at any time by disconnecting their account through Settings.

Apple Pay

Apple Pay launched in 2014 initially in the U.S. before expanding to the U.K. in 2015. Today, consumers in over 70 markets around the world enjoy an easy, secure, and private way to pay — using the credit and debit card brands they know and love. Payments made with Apple Pay are securely enabled at the point of sale, as well as in apps and on the web.
Apple Pay has enabled banks and fintech companies to deepen their relationships with consumers by giving them an easy, secure, and private way to pay. Issuers around the world have been able to instantly issue digital cards, fast-track the replacement of stolen or lost cards, and reduce fraud. This new feature is an extension of the overall Apple Pay offering, as it helps consumers more easily and frequently view their most relevant account information in Wallet and at the time of purchase.
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  1. Apple is enabling a similar feature in the U.S. for Discover credit card users in the future.

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