Apple Print Products
Apple offers a suite of print products through Photos including prints of various sizes, photo greeting cards, personalised calendars, and photo books. See below for help on how to create and order your project, including info on shipping prices, order status and more!
Your account lets you personalise your Apple Print Product shopping experience. With an Apple ID and password, you can take advantage of 1-Click ordering, edit your address information, access Apple online resources, and more.
To check the status of your Apple Print Products order, or to cancel, log into online Order Status with your Apple ID and password. Please note, you have 30 minutes from the time you place your order to request a cancellation in online Order Status. See below for more details.
Due to the automated printing process, we are unable to update your address once your order is placed. To learn how to edit your default shipping or billing address for Apple Print Products orders, refer to the links below.
Cancel Apple Print Products order
After logging in, locate the order you want to cancel, and click "Cancel Order" in the Status column. You'll be asked to confirm your request to cancel the order. Once you confirm the request, a cancellation confirmation email will be sent to the email address in your Apple ID account.
If your shipping address is incorrect, and you are unable to cancel your order within 30 minutes, your order will be shipped to the address provided. If the carrier is unable to deliver your order to the address provided, they will return the package to Apple and we will provide a full refund.
Creating Your Order
For the best results, your images should be in JPEG/JPG file format and in RGB mode when ordering photo products using Photos. You can use an image editor to convert your image file into this common format.
Your images will print best when you submit an appropriate file size for your product. While there is a minimum recommended resolution for all of our products, keep in mind that bigger is not always better.
Each print size has its own rectangular shape, known as the aspect ratio. For example, an 8 x 10 print is proportionately taller and narrower than a 4 x 6 print. To make your image fit these different print shapes, photo labs usually enlarge the image slightly and crop out what doesn't fit.
For the best results, you should crop your images to the same aspect ratio as the print size you are ordering.
For more details on cropping photos, refer to:
We know you put a lot of care into creating your photo products. To ensure the very best book, card or calendar, we strongly recommend that you preview your order before submission. For more details on previewing your order, refer to Previewing an order in Photos.
Shipping & Delivery
Apple Print Products require a Processing Time during which the items are printed and packaged. Once the processing is complete, the package is shipped to you.
Due to the automated printing process, we are unable to change an order once it is placed. If you want to cancel an order, then you may do so within 30 minutes after checkout by logging into online Order Status with your Apple ID and password.
The 'Ships' time is an estimate of the time it takes to process and ship your print product from our warehouse.
- Print orders: Ships in 2-4 business days
- Book, Card, Calendar orders: Ship in 3 - 5 Business Days
Shipping Methods and Delivery Times
Once the order is shipped, the 'Delivery' time is an estimate of the time it takes for your print product to arrive at your doorstep. Delivery time is determined by the Shipping Method you choose in Checkout.
To avoid damage during shipping, your order may be sent in multiple packages, depending on the size and quantity of items ordered
|Prints||Packages are typically delivered 2-4 working days after we print and ship your order. Business days are Monday through Friday. Tracking is unavailable as prints are delivered by postal carrier.|
|Books, Cards or Calendars||Packages are typically delivered 2 - 5 business days after we print and ship your order. Saturday delivery is not offered. Includes tracking.|
Apple wants you to be thrilled with your print product. If you are dissatisfied with an item and want to return it, we're here to help.
There are some situations that are beyond Apple's control. These include:
- Errors in user-customizable features
This includes cover color, cropping, enhancements, red-eye reduction and formatting, such as, but not limited to captions or page numbers.
- Errors in user-added text
Please preview any custom text carefully, and correct any mistakes prior to placing your order. Apple is unable to make text corrections to image files.
- Poor image quality due to low-resolution images
You may see a warning icon if you select a low-resolution image. Preview each page of your book, card or calendar for grainy or pixelated images. If an image is too small and appears pixelated, try inserting it into a smaller frame.
Get to know Photos
- New features in Photos
- Product Line Details for Books, Cards and Calenders
- Learn how to preview your order