In the United Kingdom, consumers are entitled to a free-of-charge repair or replacement, by the seller, of goods which do not conform with the contract of sale. Under English law, consumers have up to six years from the date of delivery to exercise their rights. However, various factors may impact your eligibility to receive these remedies. For details, please read the Apple Products and EU-wide Consumer Laws page.
iPad also comes with 90 days of complimentary telephone technical support and a one-year limited warranty from Apple. To learn more about how Apple will service your iPad, please visit our Service Answer Centre for iPad page.
Purchase AppleCare+ to get up to two years of expert telephone technical support and hardware coverage, including up to two incidents of accidental damage, each subject to an excess fee. In addition, you’ll get 24/7 priority access to Apple experts via chat or phone. For more information, please see the AppleCare+ for iPad page.2
The 9.7-inch iPad Pro, 12.9-inch iPad Pro, iPad Air 2, iPad mini 4 and iPad mini 3 models with Wi-Fi + Cellular can use either the Apple SIM card or a carrier-supported nano-SIM card. The 9.7-inch iPad Pro includes an embedded Apple SIM card. iPad Air, iPad mini 2 and iPad mini models with Wi-Fi + Cellular use the nano-SIM card. All other iPad models use a micro-SIM card.
The iPad Pro Smart Cover, iPad Pro Silicone Case and Smart Keyboard are made for the 9.7-inch and 12.9-inch iPad Pro models. The iPad Air Smart Cover is compatible with both iPad Air 2 and iPad Air. The iPad Air 2 Smart Case fits only iPad Air 2. The iPad Air Smart Case fits only iPad Air. The iPad mini Smart Cover and the iPad mini Smart Case work with iPad mini, iPad mini 2 and iPad mini 3. And you can purchase a Smart Cover or Silicone Case that is compatible with iPad mini 4.
The 12.9-inch iPad Pro comes with a 12W USB Power Adapter. The 9.7-inch iPad Pro, iPad Air 2, iPad Air, iPad mini 4 and iPad mini 2 come with a 10W USB Power Adapter. If you need to purchase an additional adapter, choose the 12W adapter because it can charge all iPad models.