Every Apple TV comes with complimentary telephone technical support within 90 days of your Apple TV purchase. In addition, your Apple TV and all included accessories are covered against defects for one year from the original purchase date by a limited hardware warranty.
You can also visit the Genius Bar at any Apple Store. There you can get advice, insight and friendly hands-on technical support for your Apple TV. Make a reservation ahead of time to guarantee your place.
Learn more about the Genius Bar and the Apple Store