When it comes to purchasing a new iPhone, there’s no better place to buy than Apple. For all your questions about carriers, payment options and getting your new iPhone set up, we have all the answers you need.
Chat now Find a storeSure. When you buy an iPhone at an Apple Store, we can easily activate it for you so you can keep your number and plan, saving you a trip to your carrier’s store.
Every iPhone you buy from us online or in an Apple Store is unlocked. With an unlocked iPhone, you’re free to go with the carrier of your choice.
You can easily stick with the carrier plan you have. However, if you’re looking to switch, drop in to your nearest Apple Store. We can help you find the plan that’s best for you and get you set up.
Not necessarily. While many carriers have special offers for buying an iPhone, most of those promotions are also available in an Apple Store. Let us know what you’re looking for and we’ll help find an option that works for you.
Absolutely. We offer competitive trade-in values that you can use to lower the cost of your new iPhone, or get back on an Apple Store Gift Card.2 If your trade‑in doesn’t have any monetary value, we can recycle it for free. And if you have a few old devices lying around, you can trade those in too
Have more questions about payment options?
Chat nowYou bet. Whether you buy online or in an Apple Store, it’s quick and easy to get your new iPhone set up the way you like. In store, we can even show you some cool apps to download.
Not at all. If you back up your data on your current iPhone to your computer or iCloud before you visit an Apple Store, we can move everything over in a flash. If you’re not able to back up before you come in, we can move all your data over using Quick Start when we set up your new iPhone.
Absolutely. We take privacy very seriously at Apple. What’s on your iPhone is your business. Getting your new device set up the way you like it is ours. If you trade in with us online, we’ll show you how to erase all the data from your iPhone before you send it in. And if you trade in at an Apple Store, we’ll erase all the data there and then.
AppleCare+ for iPhone provides up to two years of expert technical support and additional hardware coverage from Apple. Learn more.
AppleCare+ benefits are in addition to any legal rights provided by Australian consumer law. For details, click here.
Have more questions about setting up your iPhone?
Chat nowNeed some help? Chat now, call 133-622 or find a store.
After your new iPhone is set up just the way you like it, ask about our free Today at Apple sessions. Learn essential photo skills. Bring your videos to life in all-new ways. Or see how easy it is to create music.