Service and support from the people who know your iPhone best.

Because Apple makes the hardware, the operating systems and many applications, our experts understand how everything works together and can help resolve most issues in a single conversation.

Enjoy up to two years of
peace of mind when you buy AppleCare+ for iPhone.

AppleCare+ for iPhone provides up to two years of expert technical support and additional hardware coverage from Apple, including up to two incidents of accidental damage, each subject to a service fee of A$45 for screen damage, or A$149 for any other damage.1 In addition, you’ll get 24/7 priority access to Apple experts via chat or phone through getsupport.apple.com.2 Coverage begins on your AppleCare+ purchase date.

AppleCare+ benefits are in addition to any legal rights provided by Australian consumer law. For details, click here.

Up to two years of Apple‑certified service and support coverage
24/7 priority access to technical support through getsupport.apple.com
Coverage for up to two incidents of accidental damage1
Battery service coverage1

One stop for support

Minimise the amount of time you’re without your iPhone with Express Replacement Service

Because Apple designs iPhone, iOS and many applications, you get a truly integrated system. And only AppleCare+ provides one-stop service and support from Apple experts, so most issues can be resolved in a single call.2

Additional hardware coverage

Get coverage for up to two incidents of accidental damage1
Get battery service if your battery retains less than 80 per cent of its original capacity1

AppleCare+ provides repair or replacement coverage, both parts and labour, from Apple-authorised technicians. Service coverage includes:

  • Your iPhone
  • The battery1
  • Included earphones and accessories
  • Up to two incidents of accidental damage from handling, each subject to a service fee of A$45 for screen damage, or A$149 for any other damage1

Software support

Get priority access to Apple experts, for support using iOS and more

With AppleCare+ for iPhone, Apple experts can help troubleshoot:

  • Using iOS and iCloud
  • Connecting to wireless networks
  • Questions about FaceTime, Mail, Safari and other Apple‑branded iPhone apps

How to buy

    Purchase AppleCare+ with your new iPhone. Or buy it within 60 days of your iPhone purchase:

    • On your device (go to Settings > General > About and choose AppleCare+ Coverage Available)
    • Online (requires you to verify your serial number and run a remote diagnostic)
    • At an Apple Store (requires inspection of your iPhone and proof of purchase)
    • By calling 1300-321-456 (requires you to run a remote diagnostic and provide proof of purchase)

AppleCare+ is available for:

See the AppleCare+ terms and conditions for complete product details.

Additional Support

Get support via phone or chat,
set up a repair and more.

Contact Apple Support on 1300-321-456.

Contact Apple Support

Get support for all of your
Apple devices in one app.

Get the Apple Support app