Service and support from the people who know your Apple Watch best.
Because Apple makes the hardware, the operating systems and many applications, our experts understand how everything works together and can help resolve most issues in a single conversation.
AppleCare+ for Apple Watch and Apple Watch Nike provides expert technical support and additional hardware coverage from Apple, including up to two incidents of accidental damage protection every 12 months, each subject to a A$99 service fee.2 In addition, you’ll get 24/7 priority access to Apple experts by chat or phone through getsupport.apple.com.1 Coverage begins on your AppleCare+ purchase date.
AppleCare+ benefits are separate from and in addition to the Apple Limited Warranty and any legal rights provided by Australian consumer law. For details, click here.
Apple Watch Edition and Apple Watch Hermès
AppleCare+ for Apple Watch Edition and Apple Watch Hermès provides expert technical support and additional hardware coverage from Apple, including up to two incidents of accidental damage protection every 12 months, each subject to a A$119 service fee.2 In addition, you’ll get 24/7 priority access to Apple experts by chat or phone through getsupport.apple.com.1 Coverage begins on your AppleCare+ purchase date.
AppleCare+ benefits are separate from and in addition to the Apple Limited Warranty and any legal rights provided by Australian consumer law. For details, click here.
One stop for support
Minimise the amount of time you’re without your Apple Watch with Express Replacement Service
Because Apple designs Apple Watch, watchOS and many applications, you get a truly integrated system. And only AppleCare+ provides one-stop service and support from Apple experts, so most issues can be resolved in a single call.1
Up to two incidents of accidental damage protection every 12 months, each subject to a service fee of A$99 for Apple Watch and Apple Watch Nike, or A$119 for Apple Watch Edition and Apple Watch Hermès2
Software support
Get direct access to Apple experts, for support using watchOS and more
With AppleCare+ for Apple Watch, Apple experts can help troubleshoot:
Using watchOS
Connecting to iPhone, including iOS and the Apple Watch app
Questions about Apple-branded watch apps
How to buy
Buy AppleCare+ within 60 days of your Apple Watch purchase. If you received 7-Day Complimentary coverage with your new Apple Watch, you will be able to purchase AppleCare+ after this coverage has expired:
On your paired iPhone (go to the Watch app > General > About and choose AppleCare+ Coverage Available)
Online (requires you to verify your serial number and run a remote diagnostic)
At an Apple Store (requires inspection of your Apple Watch and proof of purchase)
By calling 1300-321-456 (requires you to run a remote diagnostic and provide proof of purchase)
For information on how to renew an existing plan, click here.