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Frequently Asked Questions

  • The Smart Keyboard is compatible with this iPad. It’s also compatible with iPad Pro 10.5-inch, iPad Air (3rd generation) and iPad (7th, 8th and 9th generations). Other third-party keyboards are also available.

  • Apple Pencil (1st generation).

  • There are two SIM options for connecting your iPad with Wi-Fi + Cellular to a data plan: a physical SIM card or eSIM technology. *** (Note: iPad with Wi-Fi models cannot connect to cellular networks.)

    Physical SIM card: All Wi-Fi + Cellular models have a physical nano-SIM tray that will hold a carrier nano-SIM card (also called 4FF SIM card). Your iPad may have a carrier SIM card already installed if you purchased it from a carrier. If not, you can contact your carrier to obtain an appropriate card for your iPad. Some iPad models also support an Apple SIM card. For more information, go to https://support.apple.com/HT203089.

    eSIM technology: Newer Wi-Fi + Cellular models include built-in eSIM technology that essentially acts as a digital SIM card. There are a few ways to activate an eSIM on your iPad, including downloading it right on the iPad itself, scanning a QR code, or using an app from a carrier. With eSIM, you can choose cellular data plans from select carriers in the U.S. and in more than 180 countries and regions around the world. For more information on setting up eSIM, go to https://support.apple.com/HT203089.

    More information on iPad support for LTE networks by carrier and country or region

    All Wi-Fi + Cellular models include a nano-SIM tray that supports a carrier SIM card.

    Wi-Fi + Cellular models with embedded eSIM technology include: iPad Pro 12.9-inch (3rd generation or later), iPad Pro 11-inch (1st generation or later), iPad Air (3rd and 4th generation), iPad (7th generation or later), and iPad mini (5th and 6th generation).

    Wi-Fi + Cellular models with a physical Apple SIM card include: iPad Pro 12.9-inch (1st generation), iPad Air 2, iPad (5th and 6th generation), and iPad mini 3 and iPad mini 4. Wi-Fi + Cellular models with an embedded Apple SIM include: iPad Pro 12.9-inch (2nd generation), iPad Pro 10.5-inch, iPad Pro 9.7-inch, iPad mini (5th generation), and iPad Air (3rd generation).

    *** Not all carriers support Apple SIM and eSIM. See your carrier for more details. Not available in China mainland. The eSIM technology works with iPad Pro 11-inch (1st generation or later), iPad Pro 12.9-inch (3rd generation or later), iPad Air (3rd and 4th generation), iPad (7th generation or later), and iPad mini (5th and 6th generation). Apple SIM works with iPad Pro 9.7-inch, iPad Pro 10.5-inch, iPad (5th and 6th generation), iPad Air 2, iPad mini 3, and iPad mini 4.

  • Apple Trade In makes it easy to get credit towards the purchase of your next iPad. Simply answer a few questions about your device. If your iPad is engraved, it may be eligible for trade-in. Based on what you tell us, we’ll provide an estimated trade-in value. If you pay monthly, we’ll apply the value as an instant credit to lower the monthly payments of your new iPad. If you pay in full, we’ll credit your payment method after we receive your trade-in. If it’s not eligible for credit, you can recycle it for free.

    Once you accept the estimated trade-in value quote, we’ll ship you a free trade-in kit. When we receive your trade-in, we’ll verify its condition and if everything checks out, your trade-in will be complete. If your device doesn’t match the condition you described, you’ll receive an email with next steps. If you paid in full and the value of your device was more than the cost of your new iPad, you’ll receive an Apple Gift Card by email with the remaining amount.

    The online trade-in process generally takes 2–3 weeks.

    You can also trade your device in at an Apple Store at the point of purchase; however, the trade-in value in-store may be different to the estimated trade-in value you received online.

    Learn more about Apple Trade In

  • We accept Apple Pay, most credit and debit cards, and Apple Gift Cards.

    Some payment options may not be available on all products. You can call 1‑800‑MY‑APPLE for more information.

    Learn more about payment options

  • Your new iPad comes with one year of hardware repair coverage and up to 90 days of technical support. AppleCare+ extends your iPad, Apple Pencil and Apple-branded iPad keyboard coverage from your AppleCare+ purchase date and adds up to two incidents of accidental damage protection every 12 months. Each incident is subject to a service fee of $49 for iPad and $39 for Apple Pencil or Apple-branded iPad keyboard, plus applicable tax. In addition, you’ll get 24/7 priority access to Apple experts by chat or phone.

    Learn more about AppleCare+

  • Delivery estimates are based on item availability and the shipping option you choose. You’ll get a final delivery date after you place your order.

    Free next-day delivery is available for any in-stock iPhone and free standard delivery on all orders. Or you can upgrade your shipping method for an additional charge.

    Depending on your location, your order may be eligible for Apple Store Pickup. At checkout, simply choose to pick up your items at an Apple Store near you.

    Orders placed through apple.com/ca can only be shipped within the country or region of purchase. Visit the online store of the location where you want your products delivered.

  • Yes. If you change your mind and no longer wish to keep your iPad, you have the option to return it to us, even if it is engraved. The returned iPad must be in good condition and in the original packaging, which contains all accessories, manuals and instructions. Returns are subject to Apple’s Sales and Refunds Policy.

    Learn more about returns, refunds and exchanges

There’s always more to explore.

Entertainment. Workouts. Games. All on your iPad.

Apple TV+
Watch Apple Originals and Friday Night Baseball across all your devices.†
Learn more about Apple TV+
Apple Fitness+
Discover world-class workouts on your new iPad. Powered by Apple Watch.†
Learn moreabout Apple Fitness+
Apple Arcade
Enjoy unlimited, ad-free access to Arcade Originals, all-new games produced by Apple.† 
Learn moreabout Apple Arcade

Compare iPad models

From $999

12.9” or 11”

Liquid Retina XDR displayfootnote2

Liquid Retina displayfootnote2

ProMotion technology

M1 chip

12MP Wide and 10MP Ultra Wide back cameras

12MP

TrueDepth front camera with Centre Stage

USB-C connector with support for

Thunderbolt / USB 4

5G cellular3

Works with

Apple Pencil (2nd generation)

Works with

Magic Keyboard

Smart Keyboard Folio

From $749

10.9”

Liquid Retina displayfootnote2

M1 chip

12MP Wide back camera

12MP

Ultra Wide front camera with Centre Stage

USB-C connector

5G cellular3

Works with

Apple Pencil (2nd generation)

Works with

Magic Keyboard

Smart Keyboard Folio

From $429

10.2”

Retina display with True Tone

A13 Bionic chip

8MP Wide back camera

12MP

Ultra Wide front camera with Centre Stage

Lightning connector

4G LTE cellular3

Works with

Apple Pencil (1st generation)

Works with

Smart Keyboard

From $649

8.3”

Liquid Retina displayfootnote2

A15 Bionic chip with Neural Engine

12MP Wide back camera

12MP

Ultra Wide front camera with Centre Stage

USB-C connector

5G cellular3

Works with

Apple Pencil (2nd generation)

Works with

Bluetooth keyboards