Apple Trade-In

Turn the device you have into the one you want.

It‘s easy to trade in your eligible device for credit toward your next purchase, or get an Apple Store Gift Card you can use anytime.1 If your device isn’t eligible for credit, we’ll recycle it for free. No matter the model or condition, we can turn it into something good for you and good for the planet.

Trading in has never been easier.

See how much your device is worth and save on a new one.

We’ll give you a quote for what your current device is worth online or in a store. Choose a new one that's right for you, and apply your credit toward that device.

Easily transfer your data.

When you get your new device, just follow a few simple steps to safely transfer over your data and wipe the information from your current one.2 And with iOS 15, you’ll have temporary access to all the iCloud storage you need to back up and transfer all your apps and data to your new device.

Here’s how to prep your:

iPhone or iPad Apple Watch Mac

Just mail it out, or bring it in.

Return it to us using the prepaid trade-in kit we send you. Or trade in at an Apple Store.

Find a store near you

Trade in and get Apple Gift Card credit — even without a purchase.

Not ready for a new device? You can still trade in a current one. We’ll put the value on a gift card you can use to shop for Apple products and services.

It goes on to help the planet.

You may be done with your device, but chances are it still has more to give. If it’s in good shape, we’ll help it go to a new owner, diverting electronic waste from landfills. If not, we’ll send it to our recycling partner, so we can save more precious materials and take less from the earth.

And if it’s an iPhone, it could even go to Daisy, our disassembly robot that can efficiently recover the resources inside.*

It’s our trade-in and recycling program that’s good for you and the planet. If your trade-in device is eligible for credit, you can offset the purchase price of a new one. If it’s not eligible for credit, you can recycle it for free.

When we receive your device, our partners will thoroughly inspect it. If the device is in good working condition, it can be refurbished so it can go on to a new owner. If it’s not in working order, it will be recycled in an environmentally responsible way through one of our partners.

The entire trade-in process takes about two to three weeks. But the faster you send in your device, the sooner your trade-in will be inspected and processed.

You can see the status of your trade-in by following the link in your confirmation email.

Our trade-in partner will inspect your device. If it’s in the condition described, we’ll credit your original payment method, up to the total purchase price. If there’s any remaining amount, you’ll receive an Apple Store Gift Card. If it’s not in the condition described, a new quote will be sent to you. You will have the option to either accept this quote or reject it and have your device sent back to you for free.

If you buy an iPhone, iPad, Mac or Apple Watch and pay in full, we’ll apply a credit to your original payment method up to the total purchase price. For any remaining amount, you’ll receive an Apple Store Gift Card via email.

Trade-in credit is issued after your device is received and inspected. The trade-in value is not deducted from the price of your new product before taxes are assessed.

If you want to purchase a new iPhone by financing it through your carrier, and also want to add a trade-in to lower the cost, you’ll have to visit an Apple Store in person. A Specialist will help you select, purchase and activate your new iPhone. They’ll explain how Apple Trade In works. Be sure to back up your trade-in device before you bring it to an Apple Store.

Taxes will be charged based on the full price of your new device. Your trade-in value will be credited to your original payment method once your old device has been received and inspected.

When getting your old device ready to send in, please refer to instructions for how to turn off Find My on your device. The team inspecting your device must be able to turn it on and remove the passcode. Once your device is inspected, the trade-in value is verified and we can finalize your refund.

Yes. Apple Trade In lets you recycle any Apple device (including devices from Apple-owned brands) at Apple Stores and on for free. That includes your batteries and electronic products as well as packaging recycling for our commercial, education and institutional customers. When we receive your device, it will be thoroughly inspected to determine if components can be recycled or reused. Whether recycled or reused, all activities relating to the processing of your device will be managed in an environmentally responsible way.

All Apple products are eligible for recycling, and some are also eligible for credit. Either way, give us your used devices, and we will always recycle them in a responsible way.

If you haven’t shipped your device yet, you can cancel your trade-in by visiting the status portal. If you’ve already shipped your device, the trade-in can’t be cancelled unless you receive a new trade-in value after the inspection of your device, which you can then choose to reject.

No, you do not need to include accessories. If you choose to include any, we will recycle them for you.

Yes, the Apple Trade In program is available online as well as in all our retail stores.

You can trade in as many devices as you like, but we accept only one device per transaction.

Once you fill out your trade-in information online and verify your email address, a trade-in kit will be shipped to you within 3–5 business days. The kit includes instructions on how to prepare, pack and ship your device.

Follow the shipping instructions provided by our trade‑in partners.

It will be issued within 2 weeks of shipping your device.

To find your serial number, follow this guide.

Your personal information will be completely wiped from your device, so make sure to back up your data before you send it in.

Contact our trade-in partner via the email or phone number in your confirmation e‑mail.

Contact our trade-in partner via the email or phone number in your confirmation e‑mail.

To turn off Find My iPhone on your Apple device:

  1. Tap Settings.
  2. Tap iCloud.
  3. Sign in with your Apple ID, if necessary.
  4. Turn off Find My iPhone.

To turn off via iCloud (if you do not have your physical device), follow this guide.

No, proof of purchase is not required to trade in a device with Apple Trade In.

The estimated trade-in value is valid for 14 days, and we encourage you to send the device to us within this time to help ensure that you’ll get this value.

Contact our trade-in partner via the email or phone number in your confirmation e‑mail.

For more information about recycling programs, select a province or territory from the following list:

Independent recycling professionals can obtain removal instructions for the battery and other components that require selective treatment by calling Apple Support.