AppleCare+ for Apple Watch Hermès Ultra
AppleCare+ for Apple Watch Edition, Apple Watch Hermès and Apple Watch Hermès Ultra extends your coverage(1) and adds unlimited incidents of accidental damage protection.(2) Each incident is subject to a $99 service fee, plus applicable tax. In addition, you’ll get 24/7 priority access to Apple experts by chat or phone.
One stop for technical support
Because Apple designs Apple Watch, watchOS and many applications, Apple Watch is a truly integrated system. And only AppleCare+ provides one-stop service and support from Apple experts, so most issues can be resolved in a single call. (3)
- 24/7 priority access to Apple experts via chat or phone
- Global repair coverage (4)
- Mail-in repair (4): mail in your Apple Watch using a pre-paid shipping box provided by Apple
- Carry-in repair (4): take your Apple Watch to an Apple Store or other Apple Authorised Service Provider
- Express Replacement Service: We’ll send you a replacement device so you don’t have to wait for repairs
Apple hardware coverage
AppleCare+ provides repair or replacement coverage, both parts and labour, from Apple-authorized technicians. Service coverage includes the following:
- Your Apple Watch
- Battery(1)
- Unlimited incidents of accidental damage protection,(2) each subject to a service fee of $99, plus applicable tax.
Software support included
With AppleCare+ for Apple Watch, Apple experts can help troubleshoot issues with your Apple Watch, watchOS, and Apple-branded Apple Watch apps, including:
- Using watchOS
- Connecting to iPhone, including iOS and the Watch app
- Questions about Apple-branded Apple Watch apps
Important notes
Purchase AppleCare+ with your new Apple Watch. Or buy it within 60 days of your Apple Watch purchase:
- On your paired iPhone (go to the Watch app > General > About and choose Add AppleCare+ Coverage)
- Online (requires you to verify your serial number and run a remote diagnostic)
- At an Apple Store (inspection of Apple Watch and proof of purchase are required)
- By calling (800) 263-3394 (requires you to run a remote diagnostic and provide proof of purchase)
See AppleCare+ Terms and Conditions for complete product details.
For Quebec customers, please read Quebec Consumer Protection Act.