Because Apple makes the hardware, the operating systems and many applications, our experts understand how everything works together and can help resolve most issues in a single conversation.
AppleCare+ for iPhone provides up to two years of expert technical support and additional hardware coverage from Apple, including unlimited incidents of accidental damage. Each incident is subject to a service fee of NZ$49 for screen or back glass damage, or NZ$169 for other accidental damage.1 In addition, you’ll get 24/7 priority access to Apple experts by chat or phone through getsupport.apple.com.2 Coverage begins on your AppleCare+ purchase date.
AppleCare+ benefits are separate from and in addition to any legal rights provided by New Zealand consumer law. For details, click here.
Because Apple designs iPhone, iOS and many applications, you get a truly integrated system. And only AppleCare+ provides one-stop service and support from Apple experts, so most issues can be resolved in a single call.2
AppleCare+ provides repair or replacement coverage, both parts and labour, from Apple-authorised technicians. Service coverage includes:
With AppleCare+ for iPhone, Apple experts can help troubleshoot:
You can buy coverage on a fixed-term plan.
2 yrs
iPhone 14 Pro, iPhone 14 Pro Max
iPhone 14 Plus
iPhone 14, iPhone 13, iPhone 13 mini, iPhone 12
iPhone SE (3rd generation)
For information on how to renew an existing plan, click here.
See the AppleCare+ terms and conditions for complete product details.
Contact Apple Support on 0800-127-753.
Contact Apple Support