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Frequently Asked Questions

  • The iPhone models currently sold on apple.com work with nano-SIM cards and eSIM voice and data plans from compatible carriers or providers.* And they work on many 4G LTE networks around the world. Contact service providers for details.

    Information on iPhone SE support for 4G LTE networks by carrier and by country or region



    * Use of eSIM requires a wireless service plan (which may include restrictions on switching service providers and roaming, even after contract expires). Not all carriers support eSIM. Use of eSIM in iPhone may be disabled when purchased from some carriers. See your carrier for details. To learn more, visit https://support.apple.com/kb/HT212780.
  • Yes, you do. When you buy the iPhone from apple.com, it is sold unlocked. You can contact a carrier directly to learn about the tariffs available for iPhone.

    View a list of networks

  • Buying a SIM-free iPhone from apple.com allows you to choose your own carrier and change carriers at any time. iPhone may also be available at a lower price with a contract directly from your wireless carrier.
  • No. iPhone SIM cards are not interchangeable with the SIM card in iPad.
  • eSIM technology allows you to add a voice and data plan to your iPhone without using a nano-SIM card. Activating an eSIM will require scanning a valid QR code distributed by a wireless carrier, or signing up for a participating plan through a wireless carrier app.*

    * Use of eSIM requires a wireless service plan (which may include restrictions on switching service providers and roaming, even after contract expires). Not all carriers support eSIM. Use of eSIM in iPhone may be disabled when purchased from some carriers. See your carrier for details. To learn more, visit https://support.apple.com/kb/HT212780.
  • The majority of features will work with your network. Certain features, such as Visual Voicemail, require carrier support and may not function on your carrier’s network. Contact your carrier for more details or read the wireless carrier support and features article for more information.
  • Carriers typically sell iPhone with a contract that subsidizes the initial purchase price of the phone. By purchasing your iPhone without a contract, you can use any SIM card from a compatible carrier, including your current one.
  • Yes. iPhone is enabled to work on networks using GSM around the world. Because iPhone models sold by apple.com are unlocked, you can purchase a SIM card and service from a local carrier at your destination. Or check with your home carrier regarding international roaming charges.
  • No. Orders placed through apple.com can be shipped only within the country or region of purchase. You can also shop for friends and family in countries or regions where iPhone is sold. Just visit the local store of the country or region where you want your products delivered. Or for fast, easy ordering and expert advice, call an Apple Store Specialist on 1800-01-9209.
  • Every iPhone comes with one year of hardware repair coverage through its limited warranty and up to 90 days of complimentary technical support. AppleCare+ for iPhone extends your coverage to two years from your AppleCare+ purchase date and adds up to two incidents of accidental damage protection every 12 months. Each incident is subject to a service fee of ฿1,000 for screen or back glass damage, or ฿3,300 for other accidental damage.

    Learn more about AppleCare+

Which iPhone is right for you?

6.7″ or 6.1″

All-screen OLED display¹ with ProMotion

Pro camera system



Telephoto, Wide, Ultra Wide

A15 Bionic chip

5-core GPU

Superfast 5G cellular³

Up to 28 hours video playback⁴

Face ID

6.1″ or 5.4″

All-screen OLED display¹

Advanced dual-camera system



Wide, Ultra Wide

A15 Bionic chip


4-core GPU

Superfast 5G cellular³

Up to 19 hours video playback⁴

Face ID

4.7”

LCD display

Single-camera system




Wide

A15 Bionic chip

4-core GPU

5G cellular³

Up to 15 hours video playback⁴

Touch ID

6.1″ or 5.4″

All-screen OLED display¹

Dual-camera system




Wide, Ultra Wide

A14 Bionic chip

Superfast 5G cellular³

Up to 17 hours video playback⁴

Face ID