• Apple
      • Store
      • Mac
      • iPad
      • iPhone
      • Watch
      • Vision
      • AirPods
      • TV & Home
      • Entertainment
      • Accessories
      • Support
    • 0+
    • Explore search-Explore
    • Accessories search-Accessories
    • Support search-Support
    • Find a Store search-Find a Store
    100 results found

    iPhone XR doesn’t recognize my apple smart battery case

    I have a new iPhone XR and Apple Smart Battery Case for the XR. My phone is not seeing the smart battery case . It should be charging when plugged into the phone. On the Lock Screen it is only seeing the phone battery and not the case . Any suggestions?...

    https://discussions.apple.com/thread/253987184

    Is my Apple iPhone battery case covered by any warranty?

    Is my Apple IPhone battery case covered by any warranty? [Re-Titled by Moderator]

    https://discussions.apple.com/thread/253913257

    What to include in photos for your gift card support case

    To continue your gift card support case , follow these directions to upload photos of all documents that verify proof of purchase....

    https://support.apple.com/en-au/122687

    Light on AirPods case goes out when I charge the AirPods case

    I saw a response to this problem that said just because the light goes out, does not mean that the AirPods are not being charged. Is this true? I have just bought the AirPods and this is the first time I am charging them. I am using the cable that came with the AirPods. The cable is with my new MacBook pro which I also bought at the time I bought the AirPods. How will I know when the AirPods have been charged? Thank you for answering these 2 questions....

    https://discussions.apple.com/thread/253932266

    My AirPods Pro case got stuck in the hard plastic case

    My AirPods pro case got stuck in the hard plastic case . Its a very thick plastic and i have been struggling from a vert long time to get the case out of the cover. [Re-Titled by Moderator]...

    https://discussions.apple.com/thread/253939470

    AirPods Pro 1 with Wireless Charging Case - Tech Specs

    AirPods Pro 1 with Wireless Charging Case - Tech Specs

    https://support.apple.com/en-au/111861

    AirPods Pro 1 with MagSafe Charging Case - Tech Specs

    AirPods Pro 1 with MagSafe Charging Case - Tech Specs

    https://support.apple.com/en-au/111859

    AirPods Pro 2 with MagSafe Charging Case (USB-C) - Tech Specs

    AirPods Pro 2 with MagSafe Charging Case (USB-C) - Tech Specs

    https://support.apple.com/en-au/111834

    Soooo I got an iPhone 13 pro max a couple months ago and the battery would last like two days but now my battery keeps draining fast but I don’t know why it’s happening my battery health is still at 100

    Battery

    https://discussions.apple.com/thread/253948293

    iPhone Air MagSafe Battery - Tech Specs

    iPhone Air MagSafe Battery - Tech Specs

    https://support.apple.com/en-au/125312

    How to use your iPhone Air MagSafe Battery

    Your iPhone Air MagSafe Battery is designed to quickly and safely wirelessly charge your iPhone Air, extending the battery life of your device. iPhone Air MagSafe Battery was designed to pair only with iPhone Air....

    https://support.apple.com/en-au/124952

    AirPods (2 and earlier) Wireless Charging Case - Tech Specs

    With the Wireless Charging Case , charging is as simple as placing your AirPods in the case and laying it on a Qi-compatible charging mat. The LED indicator on the front of the case lets you know that your AirPods are charging. And when you’re away from a charging mat, you can use the Lightning port to charge. The Wireless Charging Case works with AirPods (1 and 2) and can hold multiple charges....

    https://support.apple.com/en-au/111860

    Set up your replacement AirPods or charging case

    When you get your replacement AirPods earbuds or charging case , follow these steps to use your AirPods again on your iPhone or iPad....

    https://support.apple.com/en-au/102520

    How to find your Case or Repair ID

    When you contact Apple Support, request service online, or take your product to an Apple Store or Apple Authorized Service Provider for repair, you'll be given a Case and/or Repair ID....

    https://support.apple.com/en-au/102424

    Use Adaptive Power to extend the battery life of your iPhone

    Adaptive Power helps extend your iPhone's battery life when you use it more.

    https://support.apple.com/en-au/123707

    If Optimized Battery Charging doesn't activate

    When Optimized Battery Charging is enabled, your iPhone will delay charging past 80 percent when it's connected to a charger for a long time. Find out what to do when Optimized Battery Charging doesn't activate when you expect it to....

    https://support.apple.com/en-au/122502

    When will my case begin to charge my phone?

    I have an iPhone XS Max Smart Battery Case but when I attach it onto my phone, it doesn’t charge. when willl the case start to charge my phone?...

    https://discussions.apple.com/thread/253963191

    If you think your battery is draining too quickly, learn what to do

    Battery life" is the amount of time that your device works before it needs to be recharged. Battery life is a combination of many factors, such as how much you use your device and which apps you use. If you think your battery is draining too quickly, learn what to do....

    https://support.apple.com/en-au/120745

    At what percentage of original battery life should i replace the battery?

    At what percentage of original battery life should i replace the battery ?

    https://discussions.apple.com/thread/253925859

    Does battery replacement work for a iPhone 12 battery

    So I have an iPhone 12 and i exchanged an iPhone SE for this iPhone the battery doesnt last as long as the Apple Store said so i am wondering does a battery replacement work for this iPhone and decreases overheating problems?...

    https://discussions.apple.com/thread/253964035

    My iPhone used to show battery charge in percentage. Now it only shows battery. Is there any way I can change that? Thanks.

    My iPhone used to show battery charge in percentage. Now it only shows the battery . Is there any way in which I can change that? Thanks....

    https://discussions.apple.com/thread/253955842

    Plz my cell battery level is down one percent only for 2 months plz increase my battery level

    Increase my battery level bcz my cell is only 3 months

    https://discussions.apple.com/thread/253959072

    My device's battery health is declining horribly. During two months, I lost 9 numbers of battery health. I want to know the reason, knowing that I have an iPhone 13 pro max and I bought it on 11-22-2021.

    My device's battery health is declining horribly. During two months, I lost 9 numbers of battery health. I want to know the reason, knowing that I have an iPhone 13 pro max and I bought it on 11-22-2021....

    https://discussions.apple.com/thread/253981438

    Computer turns off when it's on battery power even the battery is full or little full.

    Computer turns off when it's on battery power even the battery is full or little full. What is going wrong?...

    https://discussions.apple.com/thread/253967477

    I want to buy new battery for my Iphone 11, is there a store here in Taiwan for Iphone batteries?

    I want to buy new battery for my Iphone 11, is there a store here in Taiwan for Iphone batteries ?

    https://discussions.apple.com/thread/253967590

    Sir my question is that i use my phone ithone 11 pro very safe but battery health us draining rapidly So my question is i am not able to see the option of recalebration in battery health.

    My question is after upgrading the new version my battery health is draining rapidly. And still i can not see the option of recalibrate the battery health in battery health option....

    https://discussions.apple.com/thread/253902595

    Can anyone tell me why my battery usage by each app is not showing plus my battery health has also decreased 3 percent in one day from 90 to 87?

    I am using an iPhone 7 plus it has original battery it was 91 when I BOUGHT it because it was never opened so please help me to fix this issue....

    https://discussions.apple.com/thread/253994445

    The green color of the battery mark has turned yellow, knowing that the battery is fully charged.

    https://discussions.apple.com/thread/253937459

    Apple Vision Pro Battery and Performance

    Understand Apple Vision Pro performance and its relation to your battery .

    https://support.apple.com/en-au/118508

    Charge and maintain your iPad battery

    Learn how charging and using your iPad in ideal conditions can prolong your battery's lifespan.

    https://support.apple.com/en-au/118418

    Previous
    of 4
    Next

    Footer

    footnotes

    We use your location to show you delivery options faster. We found your location using your IP address or because you entered it during a previous visit to Apple.

    Apple
    1. Search Results

    Shop and Learn

    • Store
    • Mac
    • iPad
    • iPhone
    • Watch
    • Vision
    • AirPods
    • TV & Home
    • AirTag
    • Accessories
    • Gift Cards

    Apple Wallet

    • Wallet
    • Apple Pay

    Account

    • Manage Your Apple Account
    • Apple Store Account
    • iCloud.com

    Entertainment

    • Apple Music
    • Apple TV
    • Apple Music
    • Apple Arcade
    • Apple Fitness+
    • Apple News+
    • Apple Podcasts
    • Apple Books
    • App Store

    Apple Store

    • Find a Store
    • Genius Bar
    • Today at Apple
    • Apple Camp
    • Apple Store App
    • Certified Refurbished
    • Apple Trade In
    • Financing
    • Carrier Deals at Apple
    • Order Status
    • Shopping Help
    • Consumer Law

    For Business

    • Apple and Business
    • Shop for Business

    For Education

    • Apple and Education
    • Shop for K-12
    • Shop for University

    For Healthcare

    • Apple in Healthcare

    Apple Values

    • Accessibility
    • Education
    • Environment
    • Privacy
    • Supply Chain

    About Apple

    • Newsroom
    • Apple Leadership
    • Career Opportunities
    • Investors
    • Ethics & Compliance
    • Events
    • Contact Apple

    More ways to shop: Find an Apple Store or other retailer near you. Or call 133‑622.

    Australia
    Copyright © 2026 Apple Inc. All rights reserved.
    • Privacy Policy
    • Terms of Use
    • Sales and Refunds
    • Legal
    • Site Map