Shop online and get free, no-contact delivery, Specialist help and more.

Apple Trade In

Turn the device you have
into the one you want.

Trade in your eligible device and you could get credit towards your next purchase, or an Apple Store Gift Card you can use at any time.1 If your device isn’t eligible for credit, we’ll recycle it for free. No matter the model or condition, we can turn it into something good for you and good for the planet.

You could get credit towards a purchase today.

Trade in an eligible device when you buy a new product and we’ll apply the value towards your purchase — or recycle your device for free.1

Get credit on an Apple Store Gift Card.

Answer a few questions to find out your device’s trade-in value. Then give us your device and we’ll put the value on a gift card you can use at any time. If it’s ready to recycle, we’ll do it for free.

Select your device to get started.1

Our partner will tell you if it has trade-in value or if it’s ready to recycle.

A better way to part with your favourite device.

You’ll see what it’s worth instantly.

Just answer a few questions about your device. Based on what you tell us, you could receive an Apple Store Gift Card or instant credit at an Apple Store.1 Or you’ll have the option to recycle it for free.

Your data stays safe.

Before you hand off your device, we’ll show you how to safely back up and wipe your data, so you can keep all your information to yourself.2 If it’s an Apple product, it’s even easier. Just use iCloud or Time Machine to move everything in a few steps.

It goes on to help the planet.

You may be done with your device, but chances are it still has more to give. If it’s in good shape, we’ll help it go to a new owner. If not, we’ll send it to our recycling partner, so we can save more precious materials and take less from the earth.

And if it’s an iPhone, it could even go to Daisy3, our disassembly robot that can efficiently recover the resources inside.

Just mail it out, have it picked up or bring it in.

Trading in your device is as easy as buying a new one.

If you’re trading in an old device for credit towards a new one online, you can choose to schedule a courier pick‑up or drop off your device at the post office. You can also trade in your device at an Apple Store.

Even if you’re not purchasing a new device, you can trade in an eligible device in store or online via courier pick‑up.

If your trade-in device is eligible, you could get credit towards a new device, or an Apple Store Gift Card you can use at any time. And if it’s not, we can send it on to our recyclers.

Please note: computer trade-in is currently only available online.

It’s our trade-in and recycling program that’s good for you and the planet. If your trade-in device is eligible for credit, you can offset the purchase price of a new one. If it’s not eligible for credit, you can recycle it for free.

Whether you’re making a purchase or not, we’ve made it easy to trade in an eligible device in store or online. Just answer a few questions about the brand, model and condition of your device. We’ll provide an estimated trade-in value or a simple way to recycle it.

If you accept the trade-in estimate in store, we’ll give you instant credit towards a purchase or a gift card you can use at any time.

If you accept the trade-in estimate online when you purchase a new Mac, iPhone, iPad or Apple Watch, we’ll arrange for you to send your old device to our trade-in partner. Once they receive it, they’ll inspect it and verify its condition. If everything checks out, your original purchase method will be credited and you will receive any remaining balance on an Apple Store Gift Card via email.

If you choose to trade in your old device online for a gift card, we’ll also arrange for you to send it to our trade‑in partner. If everything checks out, you will receive an Apple Store Gift Card via email.

Regardless of how you choose to trade in, if the condition of your device doesn’t match what you described, a new estimated trade-in value will be provided. You’ll have the option to either accept this revised quote or reject it. If you reject it, your device will be returned to you at no charge.

It depends on where and when you make a purchase.

If you’re ready to buy a new product at an Apple Store, you can bring your old device with you. If it’s eligible for trade-in, we’ll apply an instant credit at the time of purchase. The only exception is that Mac trade-ins are only available online.

If you’re ready to buy a new Apple product online (apple.com/au or the Apple Store app), you can trade in an old device and get credit towards your purchase.

If you’re not ready to make a purchase, you can trade in your old device online for an Apple Store Gift Card via email that you can apply to any future Apple purchase.

And no matter how you use Apple Trade In, if your device has no trade-in value, you can always recycle it responsibly for free.

Generally it takes 2–3 weeks. But the sooner you send your device to our trade-in partner, the sooner they can verify its condition and the sooner your credit or gift card can be processed.

It depends on what you buy and how you pay for it.

If you buy an iPhone, iPad, Mac or Apple Watch and pay in full, your original payment method will be credited up to the total purchase price. For any remaining amount, you’ll receive an Apple Store Gift Card via email.

Once our trade-in partner receives your trade-in device and confirms that the condition matches what you described, there’s nothing more you need to do. If it doesn’t match, our trade-in partner will work with you to confirm that you still want to move forward with the trade-in.

Yes, the Apple Trade In program is available on apple.com/au as well as in all our retail stores. The only exception is that Mac trade-ins are only available online.

Keep in mind that the trade-in credit you get in store may be different from the estimated trade-in value you received online.

It depends on the device, model, manufacturer and condition. Answer a few questions accurately, and once our trade-in partner receives the device within the specified timeframe and verifies its condition, you’ll most likely receive the full amount of the estimated trade-in value.

Keep in mind that our trade-in partner needs to receive your device within 14 days of the trade-in being initiated, and the condition needs to match what you described.

If the condition of the device is different from what you described, you’ll receive a revised value. You can either accept or reject it. If you accept it, the trade-in will continue and the value will be credited to your original payment method. If you reject it, the trade-in will be cancelled and your old device will be returned. No matter what, you’ll receive email updates about the progress of your trade-in, so you’ll know what’s happening at every step.

Yes. If your device has no trade-in value, Apple Trade In lets you recycle any Apple device, and devices from Apple-owned brands, at any Apple Store and online. We’ll make sure your device is recycled responsibly or given a chance to be used again.

You can bring your batteries and old Apple products to any Apple Store and we’ll recycle them responsibly, free of charge. We accept any small product or battery without purchase of a new product or battery.

If you know your product has no value or you have many units to recycle, you can bypass the trade-in evaluation and go directly to recycling. Select “Other devices” on this page to initiate your request for recycling. In Australia, only our recycling partner accepts all brands for recycling. Check our recycling partner’s site for details.

You can trade in Apple and third-party devices. Many Apple and third-party devices are eligible for a trade-in credit or an Apple Store Gift Card. And all Apple devices are eligible for recycling. Either way, give us your used devices and we will handle them responsibly.

If your trade-in will be applied as a credit towards an online purchase, you can track it from your Apple Store account.

If you’re trading in for an Apple Store Gift Card, you can follow the status of your trade-in by using our trade-in partner’s status portal.

If you haven’t shipped your device yet, you can cancel your trade-in by simply keeping your device.

If you’ve already shipped your device, the trade-in can’t be cancelled. If you receive a revised trade-in value after the inspection of your device, you can then choose to reject it.

In some cases, your final trade-in value can vary depending on whether you send in your power adapter or not. You don’t have to, but you can always send in your chargers and cables, and we will recycle them for you.

You can trade in as many devices as you like, but we accept only one device per transaction.

You’ll receive detailed instructions on how to prepare your device so you can complete your trade-in.

If you’re trading in your device for credit towards a new one, you can choose to drop it off or schedule a courier pick-up. If you prefer to drop it off, we’ll email you a barcode you can take to your local Australia Post, where they’ll pack up your device and send it to our trade-in partner. If you select courier pick-up, we’ll send you a trade-in kit so you can pack up your own device, and a courier will come to collect at the scheduled time.

To trade in a device without purchasing a new one, you’ll use the courier pick-up method described above.

Devices that contain batteries should be packed in compliance with all applicable laws, regulations and industry best practices, which typically include the guidelines below:

  • Discharge the unit to less than 30 per cent.
  • Do not ship electronics that are disassembled into parts.
  • Do not ship electronics with swollen or damaged batteries.
  • For whole units, surround the product with at least 6 centimetres of suitable filler material, such as recycled or reused packaging, on all sides before placing inside a corrugated box.
  • Ship only one device per box.

To find your serial number, follow this guide.

Before you send your device to our trade-in partner, we’ll tell you how to back up and erase all your data. This ensures that all your personal information is completely removed from your device before you trade it in or recycle it.

To turn off Find My on your iPhone or iPad:

  1. Tap Settings.
  2. Tap [your name], then tap Find My.
  3. Tap Find My [device], then turn off Find My [device].

To turn Find My off via iCloud (if you do not have your device), follow this guide.

No, proof of purchase is not required to trade in a device with Apple Trade In.

The estimated trade‑in value is valid for 14 days, and we encourage you to send the device to our trade-in partner within this timeframe to ensure you get this value.

Recycle Apple batteries for free

Bring your old portable batteries to an Apple Store near you and we’ll recycle them for free.
Find a store


National e-waste recycling scheme

Under the Australian Government’s National Waste Policy, permanent e‑waste collection locations are being established across Australia.
Find a collection point 


Free iPod, Apple Watch and mobile phone recycling.

Apple is committed to responsible environmental citizenship. The Apple Recycling Program offers free and environmentally friendly disposal of your iPod, Apple Watch and any manufacturer’s mobile phone.
Learn more