The team is responsible for assessing the situation, developing an action plan, and implementing the action plan with approval from executive management. Af...

https://www.apple.com/jp/legal/intellectual-property/tld/dps/

Sales and Refund Policy In the unlikely event a product is not what you expected, you can return or exchange it with a receipt within 14 days of the date yo...

https://www.apple.com/jp/legal/sales-support/sales-policies/retail-jp.html