Your Account

Shopping the Apple Online Store is even faster and easier if you have an account. Your account consists of your Apple ID and password. With it, you can easily save shopping bags, take advantage of Express Checkout ordering, check the status of or change your orders, and more.

Benefits of an Apple ID

To create an Apple ID (typically your email address) or sign in using an existing Apple ID, click here. If you have made purchases through the iTunes Store or have a .Mac account, you can use the same Apple ID you use for either of those.

By creating and using an Apple ID, you can personalise your Apple Online Store experience. You can save bag(s) until you're ready to place an order, use Express Checkout ordering on our secure website, check the status of or change your order online, check Apple Gift Card balances, and much more.

Additionally, your Apple ID gives you access to other Apple resources including:

  • Ordering photos and photobooks through iPhoto
  • Registering your Apple products
  • Accessing support for your products from AppleCare

Sign in to Your Account to begin taking advantage of these features!

If you forgot your Apple ID, try your current email address. If that doesn't work, you can find your user name with our Apple ID recovery tool, iForgot. You can also visit the Your Apple ID Account FAQ page.

Find or Reset Password

If you forgot your password, you can easily recover or reset it using the iForgot tool. For security reasons, Apple cannot reset your password for you.

To protect yourself against unauthorised purchases to your credit card, do not give out your password to anyone.

Note: If you attempt to sign in to the Apple Online Store numerous times with the wrong password, you will see the following error: "This Apple ID has been disabled for security reasons." To reset your account, use the iForgot tool.

Manage Your Account

It's easy to change your Apple ID, password, or default shipping and payment information. Click here to view and edit your account information. Please note that you will not be able to change your credit card information if you have Express Checkout turned on.

Any changes that you make will only apply to future orders. To make changes to current orders, visit online Self Service(Opens in a new window).

Can I have more than one Apple ID?

Yes, but it is not recommended as you will not be able to view your complete order history under the same Apple ID. Please note, Apple ID accounts cannot be merged.

Privacy Policy

Apple is committed to protecting your private information. Read Apple's Customer Privacy Policy(Opens in a new window).