How to get AppleCare+
Add it to your bag during the checkout process when you purchase your new iPod.
Or buy it within 60 days of your iPod purchase:
- On your device (go to Settings > General > About and choose AppleCare+ Coverage Available)
- Online (requires you to verify your serial number and run a remote diagnostic)
- At an Apple Store (if AppleCare+ is purchased separately from iPod, inspection of iPod and proof of purchase are required.)
- By contacting Apple (requires you to run a remote diagnostic and provide proof of purchase)
One stop for technical support
Because Apple designs iPod and iOS, you get a truly integrated system. And only AppleCare+ provides one-stop service and support from Apple experts, so most issues can be resolved in a single call.(2)
- Priority access to Apple experts
- Global repair coverage (3)
- Carry-in repair: Take your iPod to an Apple Store or other Apple Authorized Service Provider
Apple hardware coverage
AppleCare+ provides global repair or replacement coverage, both parts and labor, from Apple-authorized technicians around the world. Service coverage includes the following:
- Your iPod
- Battery (1)
- Included earphones and USB cable
- Up to two incidents of accidental damage protection of your iPod every 12 months, each subject to a ฿900 service fee (1)
Software support included
Whether you’re sitting in the comfort of your home or office or on the go, you can get direct access to Apple experts for questions on a wide range of topics, including:
- Using iOS and iCloud for iPod touch
- Connecting iPod touch to Wi-Fi networks
- Using Apple-branded iPod touch apps
Important notes