SALES & REFUND TERMS AND CONDITIONS (“TERMS”)
- Products can be returned only in the country or region in which they were originally purchased.
- The following products are not eligible for return: electronic software downloads, subscriptions to the Software-Up-To-Date program and any Apple Developer products.
- Opened software cannot be returned if it contained a seal with the software license on the outside of the package and you could read the software license before opening its packaging. As an exception, you may return Apple-branded software if you do not agree to the licensing terms; however, you may not retain or otherwise use any copies of returned software.
- For returns to an Apple Retail Store for cash transactions over ฿25,000, Apple will refund by bank transfer.
- Should you wish to return ten or more of the same product, you must return to the Apple Store where originally purchased.
- Apple provides security features to enable you to protect your product in case of loss or theft. If you do not disable these features prior to returning your device, Apple may refuse the return or exchange.
- Apple Store Gift Cards may be returned within 14 days, as long as they have not been redeemed. Redeemed Apple Store Gift Cards (including partially redeemed Apple Store Gift Cards) cannot be returned.