AppleCare+
Every set of AirPods, Beats earphones, or Beats headphones comes with one-year limited warranty and 90 days of complimentary technical support. AppleCare+ extends your coverage to two years from your AppleCare+ purchase date and adds unlimited incidents of accidental damage protection, each subject to a service fee of ฿1,000.(1)
How to get AppleCare+
Add it to your bag during the checkout process when you purchase your new headphones.
Or buy it within 60 days of your headphones purchase:
- On your paired iPad or iPhone (go to Settings > Bluetooth > click on the ⓘ button for your headphones)
- Online
- At an Apple Store (if AppleCare+ is purchased separately from headphones, inspection of headphones and proof of purchase are required.)
- By contacting Apple (requires you to provide proof of purchase)
One stop for technical support
AppleCare+ provides one-stop service and support from Apple experts, so most issues can be resolved in a single call.(2)
- Priority access to Apple experts
- Carry-in repair(3): Take your headphones to an Apple Store or an Apple Authorized Service provider
Apple hardware coverage
AppleCare+ provides repair or replacement coverage, both parts and labor, from Apple-authorized technicians around the world. Service coverage includes the following:
- Your AirPods or Beats product
- Battery(1)
- Included charging cable
- Unlimited incidents of accidental damage protection, each subject to a service fee of ฿1,000
Software support included
Whether you’re sitting in the comfort of your home or office or on the go, you can get direct access to Apple experts for questions on a wide range of topics, including:
- Using Siri
- Bluetooth connectivity
Important notes
AppleCare+ is available for:
AirPods
AirPods Max
AirPods Pro
Beats Fit Pro
Beats Pill
Beats Solo3 Wireless
Beats Solo 4
Beats Studio Buds
Beats Studio Buds +
Beats Studio Pro
Beats Studio3 Wireless
Powerbeats
Powerbeats Pro
Powerbeats Pro 2
Powerbeats Fit