AppleCare+
How to get AppleCare+
Add it to your bag during the checkout process when you purchase your new Apple TV.
Or buy it within 60 days of your Apple TV purchase:
- Online
- At an Apple Store (inspection of Apple TV and proof of purchase are required)
- By calling 1800 019 900 (requires you to provide proof of purchase)
One stop for technical support
Because Apple designs Apple TV and tvOS, you get a truly integrated system. And only the AppleCare+ provides one-stop service and support from Apple experts, so most issues can be resolved in a single call.(2)
- Priority access to Apple experts
- Global repair coverage (3)
- Carry-in repair: Take your Apple TV to an Apple Store or an Apple Authorized Service provider
Apple hardware coverage
The AppleCare+ provides global repair or replacement coverage, both parts and labor, from Apple-authorized technicians around the world. Service coverage includes the following:
- Your Apple TV
- Included Apple TV Remote and power cord
- Unlimited incidents of accidental damage protection, each subject to a service fee of ฿490
Software support included
Whether you're sitting in the comfort of your home or office or on the go, you can get direct access to Apple experts for questions on a wide range of topics, including:
- Setting up Apple TV and connecting to your Wi-Fi network and iCloud
- Streaming original shows and movies from Apple TV+
- Using AirPlay to play content from iPhone, iPad, or Mac on your HDTV
Important notes