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Frequently Asked Questions

  • The 12.9-inch (5th generation) and 11-inch (3rd generation) Wi-Fi + Cellular iPad Pro is 5G capable. For 5G access, you need your iPad Pro to be with a provider that offers 5G service. Some providers may also require a 5G service plan or a new SIM. Contact your provider for more information.
  • All iPad Pro models, iPad (6th generation), iPad (5th generation), iPad Air 2, iPad mini 4 and iPad mini 3 models with Wi-Fi + Cellular can use either the Apple SIM card with an activated account or a provider-supported nano-SIM card. The 12.9-inch iPad Pro (2nd generation), 10.5-inch iPad Pro and 9.7-inch iPad Pro include an embedded Apple SIM. The 12.9-inch iPad Pro (3rd, 4th and 5th generations) and 11-inch iPad Pro (1st, 2nd and 3rd generations) models with Wi-Fi + Cellular support eSIM. iPad Air, iPad mini 2 and iPad mini models with Wi-Fi + Cellular use a provider-supported nano-SIM card.

    More information on iPad support for LTE networks by provider and country or region

  • Apple Pencil (2nd generation). It pairs wirelessly and attaches magnetically for charging and storage.

  • Both the Magic Keyboard and Smart Keyboard Folio are compatible with this iPad. They’re also compatible with the 12.9‑inch iPad Pro (3rd and 4th generations), the 11‑inch iPad Pro (1st, 2nd and 3rd generations) and iPad Air (4th generation). Other third-party keyboards are also available.

  • It’s our trade-in and recycling programme that’s good for you and the planet. If your current iPad is eligible for trade-in credit, you can offset the purchase price of a new one.** If it’s not eligible for credit, you can recycle it for free.

    Learn more

  • Apple Trade In makes it easy to get credit towards the purchase of your next iPad. Simply answer a few questions about your device. If your iPad is engraved, it may be eligible for trade-in. Based on what you tell us, we’ll provide an estimated trade-in value. If you pay monthly, we’ll apply the value as an instant credit to lower the monthly payments of your new iPad. If you pay in full, we’ll credit your payment method after we receive your trade-in. If it’s not eligible for credit, you can recycle it for free.

    Once you accept the estimated trade-in value quote, we’ll ship you a free trade-in kit. When we receive your trade-in, we’ll verify its condition and if everything checks out, your trade-in will be complete. If your device doesn’t match the condition you described, you’ll receive an email with next steps. If you paid in full and the value of your device was more than the cost of your new iPad, you’ll receive an Apple Gift Card by email with the remaining amount.

    The online trade-in process generally takes 2–3 weeks.

    You can also trade your device in at an Apple Store at the point of purchase; however, the trade-in value in-store may be different to the estimated trade-in value you received online.

    Learn more about Apple Trade In

  • Your estimated trade-in credit will be applied to the payment method used to purchase your new iPad once we’ve confirmed the condition of your trade-in device. If the trade-in value exceeds your purchase total, we’ll refund the difference on an Apple Store Gift Card.
  • Once we’ve received your trade-in device, a team inspects it and verifies its condition. If the condition matches what you’ve described, you will receive the estimated value. If it doesn’t match, we’ll notify you of the revised value and confirm that you still want to move forwards with the trade-in.
  • If you’re trading in online, it generally takes 2-3 weeks. But the sooner you send us your device, the sooner we can verify its condition and apply the trade-in credit to your order. If you’re trading in at an Apple Store, you’ll receive either instant credit toward your next purchase or an Apple Store Gift Card you can use anytime.


    Recycling a device is much faster. When we email you a prepaid shipping label, just send your device to our recycling partner.

    Learn more

There’s always more to explore.

Entertainment. Workouts. Games. All on your iPad Pro.

Apple TV+
Watch Apple Original series and films across all your devices.⁵
Learn more about Apple TV+
Apple Fitness+
Discover world-class workouts on your new iPad. Powered by Apple Watch.⁵
Learn moreabout Apple Fitness+
Apple Arcade
Enjoy unlimited, ad-free access to Arcade Originals, all-new games produced by Apple.⁵
Learn moreabout Apple Arcade

Compare iPad models

From £749

12.9” or 11”

Liquid Retina XDR display footnote2

Liquid Retina display footnote2

ProMotion technology

M1 chip

12MP Wide and 10MP Ultra Wide back cameras

12MP

TrueDepth front camera with Centre Stage

USB-C connector with support for

Thunderbolt / USB 4

5G cellular3

Works with

Apple Pencil (2nd generation)

Works with

Magic Keyboard

Smart Keyboard Folio

From £569

10.9”

Liquid Retina display footnote2

M1 chip

12MP Wide back camera

12MP

Ultra Wide front camera with Centre Stage

USB-C connector

5G cellular3

Works with

Apple Pencil (2nd generation)

Works with

Magic Keyboard

Smart Keyboard Folio

From £319

10.2”

Retina display with True Tone

A13 Bionic chip

8MP Wide back camera

12MP

Ultra Wide front camera with Centre Stage

Lightning connector

4G LTE cellular3

Works with

Apple Pencil (1st generation)

Works with

Smart Keyboard

From £479

8.3”

Liquid Retina display footnote2

A15 Bionic chip with Neural Engine

12MP Wide back camera

12MP

Ultra Wide front camera with Centre Stage

USB-C connector

5G cellular3

Works with

Apple Pencil (2nd generation)

Works with

Bluetooth keyboards