Apple Delivery and Pickup

Get the products you want, the way you want.

With convenient delivery and pickup methods, Apple is making it easier and safer to get the products you want.

Free delivery

Get free standard delivery on all in‑stock items.

Three-hour delivery

In most metro areas, we offer same-day scheduled courier delivery on eligible in-stock items from an Apple Store. The three-hour delivery fee is A$15.

Learn more about Apple Delivery

Pick up your items easily and safely.

We’re working to keep pickup fast and easy. So we’ll guide you through the pickup process every step of the way with emails and notifications.

In-Store Pickup

Pick up your online order at the Apple Store. Experience our new products and shop for accessories.

Pickup Point

Collect your online order from an Apple-authorised location, like a newsagent or post office.

Our retail stores are open and look forward to welcoming you.

Find your nearest store for details.

We’re here when you need us.

Online personal sessions

Schedule a free one-to-one session with an Apple Specialist when you buy selected products from Apple. From basics to pro tips, we’ll help you discover amazing new things your device can do. Learn more

Holiday returns

For eligible products received between 3 November 2023 and 25 December 2023, you have until 8 January 2024 to initiate a return.

Learn more

A$15 three-hour delivery on eligible Apple products in most metro areas. Offer is not available on customised Mac products, engraved products, and certain order types including orders paid for with financing or by bank transfer. Delivery times vary according to your selected delivery address, the availability of your items and the time of day you place your order. Find a store to view local store hours or see check-out for estimated delivery. A signature is required for delivery. Drivers may ask for verbal confirmation of receipt from a safe distance to satisfy the signature requirement.

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