Apple Delivery and Pickup

Get the products you want, the way you want.

With convenient delivery and pickup methods, Apple is making it easier and safer to get the products you want.

Contactless delivery

In response to COVID-19, our delivery partners are offering contactless delivery in your area. As always, delivery will be fast and free. Drivers may ask for verbal confirmation instead of a signature when proof of delivery is required. If you wish to request delivery changes or complete signature waivers online, visit your Order Status to find your tracking link.

Fast & free delivery

Get free next-day delivery on any in-stock items. Standard delivery is free on all products. Scheduled delivery options may also be available.

Convenient, safer pickup

If Apple Store Pickup is your favourite way to get your Apple products, we’ve got you covered. Some locations even have new pickup methods. We’re working to keep pickup fast and easy. So we’ll guide you through pickup step by step using emails and notifications. We’ll also send information about scheduling online sessions for setup help and returning trade-in devices.

In-Store Pickup

Pick up your online order at the Apple Store. Experience our new products and shop for accessories. Temperature checks and face masks may be required.

Pickup Point

Collect your online order from an Apple-authorised location like a newsagent, supermarket or locker station.

You can get the latest updates on your local Apple Store, including special opening hours and directions, via Find a Store

We’re putting safety first in our stores.

Face masks (will be provided)

Touchless temperature checks

Limiting store occupancy

Physical distancing

Continuous deep cleaning

Questions about safety measures at our stores? See FAQs

Online personal sessions

Schedule a free session with an Apple Specialist to cover the topics you want. After you buy a new device from Apple online, we’ll send an email about how to schedule setup help. Or schedule a session now

Start a return online

If you’d like to return an item, you can ship it back to us for free. Sign in to your online Order Status and choose to “Start a return”. You can also bring your return to the Apple Store. Learn about Apple Returns & Refunds