Questions about an Apple Retail Store repair, purchase or return while our retail stores are closed? See our FAQs for answers. Learn more
Get the products you want, the way you want.
Contactless Delivery
In response to COVID-19, our delivery partners are offering contactless delivery in your area. Drivers may ask for verbal confirmation of receipt from a safe distance to satisfy the signature requirement, or may leave lower-cost shipments at your door with no signature required. And, as always, delivery will be fast and free.
To manage your order, go to apple.com/orderstatus. If your order has already been shipped, you may also have the flexibility of using carrier in-flight options to select a delivery time window and change the destination after your order has shipped, to suit you. You can also generate a return label or have one emailed to you. Then contact the carrier to arrange a free, contactless pickup. Or return your product to an Apple Store within 14 days of the store's reopening.
Delivery that’s fast and free.
We offer free next-day delivery on any in-stock items ordered by 8 pm. For added convenience, scheduled options may be available. For orders shipping you may also have the flexibility of using carrier in-flight options to select a delivery time window and change the destination after your order has shipped, to suit you.†
Pick it up at an Apple Store.
You can choose to pick up most items at an Apple Store — usually within an hour. If you’d like someone else to pick up your order, just let us know. We can even help set up your new Apple products before you leave.
Collect it at a Pickup Point.
Pickup Points are convenient locations like a newsagent or supermarket where you can collect your order. Just select the “Deliver to a Pickup Point” option at checkout.
Effortless returns.
If you need to return something, send it back for free, or drop it off at any Apple Store or Pickup Point. For eligible products, you have up to 14 calendar days from the time you receive your order to initiate a return. Simply sign in to your account or call us on 0800 048 0408.
Easily track your order.
Stay updated on your order and be notified when it’s ready for in-store pickup with the Apple Store app.