Here's your opportunity to do meaningful work. If you have troubleshooting experience, come join our team—we'll provide you with an iMac so you can work from home. Become an At-Home Advisor, and you could be on your way to a career at Apple.
Because Apple is products and people.
As an Apple At-Home Advisor, you’ll be supporting many of our popular products, from iPhones to iPads to MacBooks to desktop Macs. As our customers’ first point of contact, you’ll be the friendly voice of Apple, providing award-winning customer service, troubleshooting, and support. We’ll rely on you to listen to our customers and use your technical expertise, creativity, and passion to meet their needs — and remind them that behind our great products are amazing people.
What it takes to make the cut.
We’re looking for people with technical savvy, including the ability to install, maintain, and troubleshoot your own hardware and software. You should be able to multitask across systems and applications, analyze and resolve a variety of complex technical issues, and comfortably navigate a Windows environment. You’ll need excellent verbal and written communication skills, as well as the ability to effectively prioritize and manage your time. Because you’ll work independently from home, you’ll need the discipline and ability to work remotely from coworkers and management.
All the bells and whistles, delivered.
As an Apple At-Home Advisor, you’ll receive coveted perks that you can enjoy without ever leaving home. These include fantastic benefits, employee discounts, and the opportunity to grow with Apple. We’re always looking for ways to improve our employees’ quality of life, reward them, and make them feel valued. At Apple, you can feel great knowing you’re truly making a difference to our customers.
Give the love. Get the love.
As an Apple At-Home Advisor, enjoy a hands-on relationship with the great technology you’ll be supporting. To make your job easier, we’ll provide you with an iMac to use while you’re working from home. Plus, we’ll hook you up with a great benefits package, competitive pay, and an employee discount on Apple products. Take care of our customers, and we’ll take care of you.
Find out more.
Apple’s customer support group, known as AppleCare, has a long-standing record of providing the world’s best customer support in the industry. The AppleCare At-Home Advisor is an opportunity to be part of this exciting team, and best of all, you’ll work from home.
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We are committed to diversity. Apple is an Equal Employment Opportunity and Affirmative Action Employer.
Apple participates in the E-Verify program in certain locations as required by law. Download more information.
Apple is committed to working with and providing reasonable accommodation to applicants with physical or mental disabilities. Learn more.
Apple is a drug-free workplace. Learn more.
