Jobs at Apple

I'm an everyday hero.

I’m great at translating technology into a language people can understand. Our customers never stop telling me how much they appreciate that. And working from home? That’s just a bonus.

Apple At-Home Advisor. You make the difference.

Here's your opportunity to do meaningful work. If you have troubleshooting experience, come join our team—we'll provide you with an iMac so you can work from home. Become an At-Home Advisor, and you could be on your way to a career at Apple.

Make the difference.

Because Apple is products and people.

As an Apple At Home Advisor, you’ll be supporting many of our popular products, from iPhones to iPads to MacBooks to desktop Macs. As our customers’ first point of contact, you’ll be the friendly voice of Apple, providing world class customer service, troubleshooting, and technical support. We’ll rely on you to listen to our customers and use your technical expertise, creativity, and passion to meet their needs — and remind them that behind our great products are amazing people.

What it takes to make the cut.

You’re a problem-solver and amazing with customers! You’re enamored by the way things operate, and have the ability to figure out how technology works when things go wrong.  You can multitask across systems and applications, analyze and resolve a variety of complex technical issues, and comfortably navigate a technical environment. You have excellent verbal and written communication skills, as well as the ability to effectively prioritize and manage your time. You’re not only here to help fix technical issues, but also provide an incredible customer experience. Because you’ll work independently from home, you’ll need the discipline and ability to work remotely from coworkers and management. If this sounds like you, you could be the next At Home Advisor.

All the bells and whistles, delivered.

As an Apple At-Home Advisor, you’ll receive coveted perks that you can enjoy without ever leaving home. These include fantastic benefits, employee discounts, and the opportunity to grow with Apple. To make your job easier, we’ll provide you with an iMac to use while you’re working from home.  We’re always looking for ways to improve our employees’ quality of life, reward them, and make them feel valued. At Apple, you can feel great knowing you’re truly making a difference to our customers.

Find out more.

Apple’s customer support group, known as AppleCare, has a long-standing record of providing the world’s best customer support in the industry. The AppleCare At-Home Advisor is an opportunity to be part of this exciting team, and best of all, you’ll work from home.

Read more

Apple is an Equal Employment Opportunity Employer that is committed to inclusion and diversity. We also take affirmative action to offer employment
and advancement opportunities to all applicants, including minorities, women, protected veterans, and individuals with disabilities.
If you'd like more information about your EEO rights as an applicant, please click here.

Apple participates in the E-Verify program in certain locations as required by law. Download more information.
Apple is committed to working with and providing reasonable accommodation to applicants with physical or mental disabilities. Learn more.
Apple is a drug-free workplace. Learn more.