Apple expands Self Service Repair and introduces new Diagnostics process
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December 13, 2023
UPDATE
Apple expands Self Service Repair and introduces new Diagnostics process
Apple is expanding Self Service Repair, and launching a new diagnostic tool that gives users more transparency and autonomy to troubleshoot issues. Self Service Repair is now available for the iPhone 15 lineup and Mac models powered by the M2 lineup, including the 14- and 16-inch MacBook Pro, the 15-inch MacBook Air, Mac mini, Mac Pro, and Mac Studio. Self Service Repair is also now available for Apple users in 24 additional European countries, including Croatia, Denmark, Greece, Netherlands, Portugal, and Switzerland. With this latest expansion, Self Service Repair now supports 35 Apple products in 33 countries and 24 languages.
Additionally, Apple Diagnostics for Self Service Repair is available today in the U.S., with availability in Europe to come next year. Intended for users with the knowledge and expertise to repair Apple devices, Apple Diagnostics troubleshooting sessions will give customers the same ability as Apple Authorized Service Providers and Independent Repair Providers to test devices for optimal part functionality and performance, as well as identify which parts may need repair.
Launched in April 2022, Self Service Repair gives anyone with relevant experience repairing electronic devices access to the manuals, genuine Apple parts, and tools used at Apple Store and Apple Authorized Service Provider locations. The program is part of Apple’s broader commitment to expand repair options for consumers.
For users who don’t have experience repairing electronic devices, visiting a professional Apple Authorized Service Provider with certified technicians who use genuine Apple parts — designed and tested to internationally recognized standards — is the safest and most reliable way to get a repair. Over the past three years, Apple has nearly doubled the number of service locations with access to genuine Apple parts, tools, and training, including more than 4,500 Independent Repair Providers. A global network of more than 5,000 Apple Authorized Service Providers supports more than 100,000 active technicians.
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December 12, 2023
UPDATE
Apple spotlights the top apps and games of 2023 on the App Store
As the year comes to a close, Apple is recognizing the most popular apps and games of 2023, with year-end charts localized for users in more than 35 countries and regions. The 2023 charts, now available on the App Store’s Today tab, include the top free and paid apps and games, as well as the top Apple Arcade games. In addition to year-end charts, users can also discover the 2023 App Store Award winners, the very best apps and games of the year selected by the App Store Editorial team for their ability to provide users with meaningful experiences and inspire cultural change.
The App Store is the world’s safest and most vibrant app marketplace, recommending the best apps and games to its more than 650 million weekly visitors. With helpfully curated content from the App Store’s team of global editors, the Today, Apps, and Games tabs remain a daily destination for users to discover in-app events, original stories, in-depth interviews, tips and collections through easy-to-browse sections, and personalized content based on their interests.
Check out this year’s most downloaded apps and games of 2023 in the U.S.:
Top Free iPhone Apps
Top Paid iPhone Apps
Top Free iPhone Games
Top Paid iPhone Games
Top Free iPad Apps
Top Paid iPad Apps
Top Free iPad Games
Top Paid iPad Games
Top Apple Arcade Games
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December 11, 2023
UPDATE
Siri can now help users access and log their Health app data
watchOS 10.2, iOS 17.2, and iPadOS 17.2 are available today, allowing Apple Watch Series 9 and Apple Watch Ultra 2, iPhone, and iPad1 users to conveniently access and log their Health app data using Siri.
With the all-new S9 SiP, Apple’s most powerful watch chip yet, Apple Watch Series 9 and Apple Watch Ultra 2 can now process Siri requests on device. On-device processing — also available on iPhone and iPad — means users’ Health app data never leaves their device to complete a Siri request, helping protect user privacy.
Siri can answer requests related to over 20 Health app data types stored on Apple Watch, iPhone, and iPad.
For example, users can now ask:
“Siri…”
Users can also ask Siri to log:
“Siri…”
Read about more ways to access and log Health app data with Siri throughout the user guides for Apple Watch Series 9, Apple Watch Ultra 2, iPhone, and iPad.
Siri requests related to Health app data are now available in English (United States) and Mandarin Chinese (China mainland), with more languages to follow.
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November 30, 2023
UPDATE
Apple announces expanded partnership with Amkor for advanced silicon packaging in the U.S.
Today Apple announced it will be the first and largest customer of the new Amkor manufacturing and packaging facility being developed in Peoria, Arizona. Amkor will package Apple silicon produced at the nearby TSMC fab, where Apple is also the largest customer.
“Apple is deeply committed to the future of American manufacturing, and we’ll continue to expand our investment here in the United States,” said Jeff Williams, Apple’s chief operating officer. “Apple silicon has unlocked new levels of performance for our users, enabling them to do things they could never do before, and we are thrilled that Apple silicon will soon be produced and packaged in Arizona.”
Apple and Amkor have worked together for more than a decade, packaging chips used extensively in all Apple products. With a shared desire to manufacture in the U.S., Apple and Amkor developed plans to build the largest outsourced advanced packaging facility in America. Amkor will invest approximately $2 billion in the project, and upon completion, it will employ more than 2,000 people.
Apple’s investments in advanced manufacturing are part of the commitment the company made in 2021 to invest $430 billion in the U.S. economy over five years. Today Apple is on pace to meet its target through direct spend with American suppliers, data center investments, capital expenditures in the U.S., and other domestic spend.