Apple Press Info

Apple Introduces Apple Remote Desktop 2

Over 50 Powerful New Features for Mac Desktop Administrators

CUPERTINO, California—June 21, 2004—Apple® today announced Apple Remote Desktop™ 2, the second generation of Apple’s asset management, software distribution and help desk support software. Along with dramatic improvements in screen sharing performance, Apple Remote Desktop 2 includes more than 50 new features for centrally managing Mac OS® X systems.

“With Apple Remote Desktop 2, we’ve delivered a powerful suite of IT management tools that includes high-performance, real-time screen sharing,” said Philip Schiller, Apple’s senior vice president of Worldwide Product Marketing. “Apple Remote Desktop 2 is essential for anyone managing a group of Macs.”

Apple Remote Desktop 2 can perform a wide range of desktop management tasks such as installing operating system and application software, running hardware and software inventory reports and executing commands on one or more remote Mac OS X systems on the network. Remote software installation tools allow IT professionals to install single or multiple software packages immediately or at specific dates and times. Comprehensive hardware and software reports based on more than 200 system information attributes allow administrators to keep track of their Mac OS X systems. In addition, built-in real-time screen sharing enables help desk professionals to provide online assistance by observing and controlling the desktops of any remote Mac® or Virtual Network Computing (VNC)-enabled computer, including Windows and Linux systems.

Apple Remote Desktop 2 also includes:

Pricing & Availability
Apple Remote Desktop will be available in July through The Apple Store® (, Apple’s retail stores and Apple Authorized Resellers for a suggested retail price of $299 (US) for managing up to 10 systems and $499 (US) for managing an unlimited number of systems. Special education pricing can be found at

The administration and client system for Apple Remote Desktop is designed to run on any Macintosh® computer with PowerPC G3, G4 or G5 processors and Xserve® or Xserve G5, running Mac OS X v10.2.8 or later. An Ethernet or AirPort® network connection is required.

Apple ignited the personal computer revolution in the 1970s with the Apple II and reinvented the personal computer in the 1980s with the Macintosh. Apple is committed to bringing the best personal computing experience to students, educators, creative professionals and consumers around the world through its innovative hardware, software and Internet offerings.

Press Contacts:
Stefan Offermann
(408) 974-6633

Cameron Craig
(408) 974-6281

Apple, the Apple logo, Macintosh, Mac, Mac OS, Apple Remote Desktop, Rendezvous, Xserve and AirPort are either registered trademarks or trademarks of Apple. Other company and product names may be trademarks of their respective owners.


Apple Media Helpline (408) 974-2042