Available 9.14September 14. Introducing AppleCare One Family. A new way to cover all of your family’s eligible devices in one plan.
AppleCare
Handled with AppleCare.
AppleCare offers convenient, one‑stop support and service to cover Apple products for you and your family. Get quick repairs for accidents like drops and spills. A replacement for your iPhone, iPad, or Apple Watch if it’s lost or stolen. And 24/7 priority care with a chat, call, or tap.1
Protect a single product with AppleCare+ or many products with AppleCare One. Each plan gives you the peace of mind that comes with great care.2,3
Turn to us when accidents happen.
Stay protected through life’s ups, downs, and even drops. Get quick, Apple-certified repairs — many issues can be resolved in the same day.4,5
Stay above water with liquid damage coverage.
Liquid damage is covered as part of accidental damage protection. So now you won’t have to stress over spills and splashes.
Extended coverage, built in.
AppleCare covers battery replacements at no extra charge if the capacity drops below 80 percent. Plans also include extended warranty coverage in case of any hardware issues.
Get a replacement if your iPhone, iPad, or Apple Watch is lost or stolen.
With AppleCare+ with Theft and Loss, you get up to two claims per year. AppleCare One Individual offers up to three total claims per year, while AppleCare One Family offers up to six total claims per year.6
A plan for everyone. And every product.
From coverage for one product to all eligible products in your family, AppleCare has a plan for you. So you never have to pay for more coverage than you need or get stuck without enough.
Connect with an expert at any time.
Get answers to your questions and support for all your hardware and software needs 24/7. Contact us via text, the Apple Support app, phone, online, or in person at the Apple Store.
AppleCare One
Protect more products
all together.
AppleCare One Individual and Family plans offer more value and flexibility for covering multiple products — with all the benefits of AppleCare+.
Flexible coverage for multiple devices.
Cover up to three devices with AppleCare One Individual. Or choose AppleCare One Family to cover every eligible device for up to six people. After you sign up, easily add devices straight from your iPhone, iPad, or Mac, including most devices less than four years old and in good working condition.
Enjoy the ultimate peace of mind.
Get unlimited coverage against accidents like drops and spills. AppleCare One covers iPhone, iPad, and Apple Watch for theft and loss — up to three total claims per year with Individual, or six total claims per year with Family.3,6
More devices. More value.
Both AppleCare One plans offer excellent value when you need coverage for multiple devices. And with AppleCare One Family, new devices are automatically added and the price stays the same.
Plans
Peace of mind in every plan.
Each AppleCare plan offers great coverage for the products you love.
Get repairs as soon as the same day at the Apple Store or with an Apple Authorized Service Provider.
Express Replacement Service
Request a replacement iPhone, and we’ll ship it to you so you don’t have to wait for a repair.7
Global repair access
Service and support is close by — visit an Apple Store or one of the more than 5,000 Apple Authorized Service Providers worldwide.
Repairs for damaged screens or back glass
Damaged displays, back glass, or Ceramic Shield can be repaired as often as you need for a low fee — often in the same day.8
$29 service fee
Repairs for other accidental damage
Other accidents like liquid damage are covered, anytime you need, with a flat fee.
$99 service fee
Replacements for theft and loss
AppleCare+ with Theft and Loss covers up to two claims per year. AppleCare One covers iPhone, iPad, and Apple Watch for theft and loss — up to three total claims per year with Individual or six total claims per year with Family.6
$149 service fee
Replacement battery service
If your iPhone battery holds less than 80 percent of the original capacity, it’s covered.
No additional fee
Mail-in repairs
Mail in your device with a shipping kit and prepaid label from Apple.
For Mac
From . until cancelled.
Unlimited repairs for accidents like drops and spills
Request a replacement iPad, and we’ll ship it to you so you don’t have to wait for a repair.7
Global repair access
Service and support is close by — visit an Apple Store or one of the more than 5,000 Apple Authorized Service Providers worldwide.
Repairs for damaged screens
Damaged screens can be repaired as often as you need for a low fee — often in the same day.
$29 service fee
Repairs for other accidental damage
Other accidents like liquid damage are covered, anytime you need, with a flat fee.
$99 service fee
Replacements for theft and loss
AppleCare+ with Theft and Loss covers up to two claims per year. AppleCare One covers iPhone, iPad, and Apple Watch for theft and loss — up to three total claims per year with Individual or six total claims per year with Family.6
$129 service fee
Replacements for iPad accessories
Damaged iPad accessories like Apple Pencil or an Apple-branded keyboard can be replaced for a small fee.
$29 service fee
Replacement battery service
If your iPad battery holds less than 80 percent of the original capacity, it’s covered.
No additional fee
Mail-in repairs
Mail in your device with a shipping kit and prepaid label from Apple.
For Apple Watch
From . until cancelled.
Unlimited repairs for accidents like drops and spills
Request a replacement Apple Watch, and we’ll ship it to you so you don’t have to wait for a repair.7
Global repair access
Service and support is close by — visit an Apple Store or one of the more than 5,000 Apple Authorized Service Providers worldwide.
Repairs for accidental damage
Accidents like liquid damage are covered, anytime you need, with a flat fee.
Starting at $69
Replacements for theft and loss
AppleCare+ with Theft and Loss covers up to two claims per year. AppleCare One covers iPhone, iPad, and Apple Watch for theft and loss — up to three total claims per year with Individual or six total claims per year with Family.6
$119 service fee
Replacement battery service
If your Apple Watch battery holds less than 80 percent of the original capacity, it’s covered.
No additional fee
Mail-in repairs
Mail in your device with a shipping kit and prepaid label from Apple.
For Apple Vision Pro
From . until cancelled.
Unlimited repairs for accidents like drops and spills
AppleCare professional support products offer another level of care with efficient business operations through AppleCare Help Desk Support, AppleCare OS Support, and AppleCare for Enterprise.
Most Apple products come with one year of hardware coverage through the limited warranty. AppleCare plans extend that hardware coverage and provide additional features like accidental damage protection and 24/7 priority support.
AppleCare+ covers a single product. With AppleCare One, you can cover multiple Apple products in a single plan, including new devices and eligible devices you already own.
You can start an AppleCare+ or AppleCare One Individual plan when buying a new product with Apple in person, online, or through the Apple Store app. For 60 days after a new Apple purchase, you can get a new plan through the Settings app on your iPhone, iPad, or Mac. You can also upgrade your existing plan to AppleCare One Individual or Family on your device. When you switch plans, we’ll automatically cancel your current one and refund any amount owed.
Any product that was recently purchased or is currently covered by AppleCare+ can be covered in your AppleCare One plan. You can also add devices you already own that are in good condition (a diagnostic check and/or inspection may be required) and four years old or newer or any headphones one year old or newer.
Yes. AppleCare One Family covers all eligible devices for up to six people in your family. You can set up Family Sharing in the Settings app on your iPhone, iPad, or Mac and invite family members to join.
You can update your AppleCare One plan in Settings > General > AppleCare & Warranty. Tap AppleCare & Warranty to add, remove, or swap devices. Adjust your plan after you upgrade to the latest version of a device you already own or as needed, as long as it meets the eligibility requirements and is linked to your Apple Account. With AppleCare One Family, all of your family’s eligible devices are automatically added and your existing plans are upgraded for you. For more details, visit support.apple.com/en-us/122224.
Theft and loss coverage is included for iPhone, iPad, and Apple Watch with both your AppleCare+ with Theft and Loss and AppleCare One plans.
When you protect your iPad with an AppleCare+ or AppleCare One plan, you’ll get coverage for accidental damage for one Apple Pencil and one Apple‑branded iPad keyboard. All plans also cover any in-box cables and power adapters that came with your covered Apple product.
You can get your device repaired a few different ways. You can mail it in using a prepaid shipping label from Apple. Or you can bring it in to an Apple Store or any of the over 5,000 Apple Authorized Service Providers. Start a repair by visiting support.apple.com/repair, downloading the Apple Support app, or calling 1-800-692-7753.
It depends on your product and the type of repair. Same-day service is available for iPhone in most major metropolitan areas. For most other products, we offer Express Replacement Service, where we’ll send you a device so you don’t have to wait for a repair. For all available service options, please visit support.apple.com/repair.
If your iPhone, iPad, or Apple Watch was lost or stolen, you can get started on filing a claim at mysupport.apple.com/theftandloss. Your replacement will be shipped to you and cannot be picked up at a store. If you are traveling when you lose your iPhone, we can ship your replacement to any of the countries where theft and loss is offered. For more details, visit support.apple.com/en-us/108053.
