If you completed the carrier activation steps for AT&T, Sprint, T-Mobile or Verizon when you purchased your new iPhone online, it will arrive ready to use. Just turn it on and follow the onscreen instructions to set it up. If you chose to skip carrier activation at the time of purchase, you’ll need to contact your wireless carrier or visit an Apple Store to enable cellular services. You can also set up your iPhone without a nano-SIM using Wi-Fi. You will need an active nano-SIM to enable cellular services.
If you selected the SIM-free iPhone, you’ll need to insert your own nano-SIM card or obtain one from the supported carrier of your choice and activate it in order to use cellular services on your iPhone. If Sprint is your carrier, you’ll need to get a new nano-SIM card in order to activate your iPhone XS, iPhone XS Max, or iPhone XR.
All iPhone models are world phones, so you can use them almost anywhere. Whether you are a GSM or CDMA network customer, you can roam internationally on GSM networks in over 200 countries or regions around the world. Availability of LTE data varies in some countries or regions and depends on carrier support for certain LTE radio frequencies. Contact your wireless carrier for more information regarding international roaming policies and rates.
Information on iPhone support for LTE networks by carrier and country or region
* Trade-in values vary based on condition, year, and configuration of your trade-in device, are subject to change, and may require iPhone purchase. Promotional iPhone XR and XS pricing is after trade-in of iPhone 7 Plus. You must be 18 years or older. In-store trade-in requires presentation of a valid, government-issued photo ID (local law may require saving this information). Additional terms from Apple or Apple’s trade-in partners may apply.
†Offer only available on presentation of a valid, government-issued photo ID (local law may require saving this information). Sales tax on the full value of a new iPhone and any applicable fees may be due at time of purchase. Value of your current device may be applied toward purchase of a new iPhone via an available carrier financing plan. Offer may not be available in all stores and not all devices are eligible for credit. To see if your device is eligible, please visit Apple’s approved partner. Some stores may have additional requirements. You will be required to agree to the full terms and conditions available at the Apple Store. Online and in-store values may vary.