If you completed the carrier activation steps for AT&T, Sprint, T-Mobile or Verizon when you purchased your new iPhone online, it will arrive ready to use. Just turn it on and follow the onscreen instructions to set it up. If you chose to skip carrier activation at the time of purchase, you’ll need to contact your wireless carrier or visit an Apple Store to enable cellular services. You can also set up your iPhone without a nano-SIM using Wi-Fi. You will need an active nano-SIM to enable cellular services.
If you selected the SIM-free iPhone, you’ll need to insert your own nano-SIM card or obtain one from the supported carrier of your choice and activate it in order to use cellular services on your iPhone. If Sprint is your carrier, you’ll need to get a new nano-SIM card in order to activate your iPhone XS, iPhone XS Max, or iPhone XR.
All iPhone models are world phones, so you can use them almost anywhere. Whether you are a GSM or CDMA network customer, you can roam internationally on GSM networks in over 200 countries or regions around the world. Availability of LTE data varies in some countries or regions and depends on carrier support for certain LTE radio frequencies. Contact your wireless carrier for more information regarding international roaming policies and rates.
Information on iPhone support for LTE networks by carrier and country or region
It’s our trade-in and recycling program that’s good for you and the planet. If your current iPhone is eligible for trade-in credit, you can offset the purchase price of a new one. If it’s not eligible for credit, you can recycle it for free.
Just answer a few questions online or in an Apple Store regarding the condition of your iPhone. We’ll provide either an estimated trade-in value or a simple way to recycle it.
If you’re trading in online, we’ll apply your estimated trade-in value to the purchase of your new iPhone. Then we’ll send you a trade-in kit (at no cost to you) so you can send us your device. Once we receive your trade-in device, a team will inspect it and verify its condition. If the condition matches what you described, there’s nothing more you need to do. If it doesn’t match, your original payment method will be charged the difference in value. In that case, we’ll work with you to confirm that you still want to move forward with the trade-in.
If you accept the trade-in estimate in the store, we’ll give you instant credit toward a purchase.
And if you choose to recycle your device, we’ll either handle it in the store or provide a prepaid shipping label so you can send your device to our accredited recycling partner.
Generally it takes 2–3 weeks. But the sooner you send us your device, the sooner we can verify its condition and process your trade-in.
Recycling a device is much faster. When we email you a prepaid shipping label, just send your device to our recycling partner.
Your estimated trade-in credit will be applied directly to the purchase of your new iPhone. Once we receive your trade-in device and confirm that the condition matches what you described, there’s nothing more you need to do. If it doesn’t match, your original payment method will be charged the difference in value. In that case, we’ll work with you to confirm that you still want to move forward with the trade-in.
Once we receive your trade-in device, a team inspects it and verifies its condition. If the condition matches what you described, there’s nothing more you need to do. If it doesn’t match, your original payment method will be charged the difference in value. In that case, we’ll work with you to confirm that you still want to move forward with the trade-in.
If you’re trading in online, your estimated trade-in credit will be immediately applied to the purchase of your new iPhone. If you’re trading in at an Apple Store, you’ll receive either instant credit toward your next purchase or an Apple Store Gift Card you can use anytime.
* Trade In: iPhone 7 pricing is after trade-in of iPhone 6 Plus in good condition. Additional trade in values require purchase of a new iPhone, subject to availability and limits. Sales tax may be assessed on full value of new iPhone. Trade-in values vary. You must be 18 years or older. In-store trade-in requires presentation of a valid, government-issued photo ID (local law may require saving this information). Additional terms from Apple or Apple’s trade-in partners may apply. Monthly pricing: Available to qualified customers and requires 0% APR, 24-month installment loan with Citizens One, and iPhone activation with AT&T, Sprint, T-Mobile, or Verizon. Last installment payment may be less depending on remaining balance. Full terms apply.
