We have extended our grace periods for monthly-paid AppleCare+ plans to prevent cancellations in accordance with many state emergency executive orders, regulations, and guidelines.If you are experiencing financial hardship due to COVID‑19, please contact Apple at 1‑800‑APL‑CARE (800‑275‑2273) to discuss billing and payment options. Specific information is available for AppleCare+ with Theft and Loss consumers in New York and New Jersey.

Service and support from the people who know your iPhone best.

Because Apple makes the hardware, the operating systems, and many applications, our experts understand how everything works together and can help resolve most issues in a single conversation.

Enjoy peace of mind when you buy AppleCare+ for iPhone.

Every iPhone comes with one year of hardware repair coverage through its limited warranty and up to 90 days of complimentary technical support. Both AppleCare+ and AppleCare+ with Theft and Loss extend that coverage1 and give you additional features such as 24/7 tech support and accidental damage protection.

Apple-certified service and support coverage
24/7 priority access to technical support2
Get up to 2 incidents of accidental damage protection every 12 months1
Battery service coverage1

Choose the coverage that’s right for you.


AppleCare+

AppleCare+ for iPhone includes up to two incidents of accidental damage protection every 12 months.3 Each incident is subject to the service fees listed below, plus applicable tax. In addition, you’ll get Express Replacement Service4 and 24/7 priority access to Apple experts by chat or phone.2


AppleCare+ with Theft and Loss

Get everything included in AppleCare+ and up to two incidents of theft or loss coverage every 12 months.3 Each incident is subject to the deductible listed below.

Theft and loss coverage requires you to have Find My iPhone enabled on your device at the time it is lost or stolen.5

Service fees and deductibles at a glance

Incidents covered
Screen damage
$29.00
Any other accidental damage
$99.00
Theft or loss
$149.00
Screen damage
$29.00
Any other accidental damage
$99.00
Theft or loss
$149.00

One stop for support

Minimize the amount of time without your iPhone with Express Replacement Service

Because Apple designs iPhone, iOS, and many applications, iPhone is a truly integrated system. And only AppleCare+ products provide one-stop service and support from Apple experts, so most issues can be resolved in a single call. Should you need repair or replacement, there are convenient service options.6

  • 24/7 priority access to Apple experts via chat or phone
  • Same-day service in most major metropolitan areas world wide6
  • Onsite service: Schedule a technician to perform a screen repair at your home or office
  • Express Replacement Service: We’ll ship you a replacement device so you don’t have to wait for a repair4
  • Mail-in repair: Mail in your iPhone using a prepaid shipping box provided by Apple
  • Carry-in repair: Take your iPhone to an Apple Store or other Apple Authorized Service Provider

Hardware coverage

Get up to 2 incidents of accidental damage protection every 12 months1
Get battery service if it retains less than 80% of its original capacity

Both AppleCare+ options provide repair or replacement hardware service for your iPhone. Depending on the plan you choose, you’ll get up to two incidents of accidental damage protection and up to two incidents of theft or loss coverage every 12 months.3 Each incident is subject to a service fee or deductible. See the table above for details. Coverage includes the following:

  • Your iPhone
  • Battery1
  • Included earphones and accessories

Software support

Get direct access to Apple experts for support using iOS and more

With either AppleCare+ option, Apple experts can help troubleshoot issues with your iPhone, iOS, iCloud, and Apple-branded apps, including:

  • Using iOS and iCloud
  • Connecting to wireless networks
  • Questions about Apple-branded iPhone apps such as FaceTime, Mail, and Calendar

How to buy

  1. Purchase either AppleCare+ product with your new iPhone.
  2. Or buy it within 60 days of your iPhone purchase:
    • On your device (go to Settings > General > About and choose AppleCare+ Coverage Available)
    • Online (requires you to verify your serial number and run a remote diagnostic)
    • At an Apple Store (inspection of iPhone and proof of purchase are required)
    • By calling 800-275-2273 (requires you to run a remote diagnostic and provide proof of purchase)

For information on how to renew an existing plan, click here.

AppleCare+ and AppleCare+ with Theft and Loss are available for:

AppleCare+ with Theft and Loss coverage requires you to have Find My iPhone enabled on your device at the time it is lost or stolen.5

For complete details, see the AppleCare+ for iPhone Terms and Conditions and the Theft and Loss Insurance Documentation applicable to your state.

Additional Support

Get support now by phone or chat,
set up a repair, and more.

Call Apple Support at 1-800-APLCARE.

Contact Apple Support

Get support for all of your
Apple devices in one app.

Get the Apple Support app