Service and support from the people who know your iPod touch best.

Because Apple makes the hardware, the operating systems, and many applications, our experts understand how everything works together and can help resolve most issues in a single conversation.

Enjoy 2 years of peace of mind when you buy AppleCare+ for iPod touch.

Every iPod touch comes with a one-year limited warranty and up to 90 days of complimentary technical support. AppleCare+ for iPod touch extends your coverage to two years from your AppleCare+ purchase date and adds up to two incidents of accidental damage coverage, each subject to a $29 service fee.1 In addition, you’ll get 24/7 priority access to Apple experts via chat or phone.

2 years of Apple-certified service and support coverage
24/7 priority access to technical support
Get up to 2 incidents of accidental damage coverage1
Battery service coverage1

One stop for support

Get two options for repairing your iPod touch: mail-in repair or carry-in repair2

Because Apple designs iPod, iOS, and many applications, you get a truly integrated system. And only AppleCare+ provides one-stop service and support from Apple experts, so most issues can be resolved in a single call.3

  • 24/7 priority access to Apple experts via chat or phone
  • Global repair coverage2
  • Mail-in repair: Mail in your iPod using a prepaid shipping box
  • Carry-in repair: Take your iPod to an Apple Store or other Apple Authorized Service Provider

Hardware coverage

Get up to 2 incidents of accidental damage coverage1
Get battery service if it retains less than 80% of its original capacity

AppleCare+ provides repair or replacement coverage, both parts and labor, from Apple-authorized technicians.

Service coverage includes the following:

  • Your iPod
  • Battery1
  • Included earphones and USB cable
  • Up to two incidents of accidental damage from handling of your iPod, each subject to a $29 service fee plus applicable tax1

Software support

Get direct access to Apple experts for support using iOS and more

Whether you’re sitting in the comfort of your home or office or on the go, you can call and get direct access to Apple experts for questions on a wide range of topics, including:

  • Using iOS and iCloud
  • Connecting iPod touch to Wi-Fi networks
  • Using Apple-branded iPod touch apps

How to buy

  1. Purchase AppleCare+ with your new iPod touch.
  2. Or buy it within 60 days of your iPod touch purchase:
    • On your device (go to Settings > General > About and choose AppleCare+ Coverage Available)
    • Online (requires you to verify your serial number and run a remote diagnostic)
    • At an Apple Store (inspection of iPod touch and proof of purchase are required)
    • By calling 800-275-2273 (requires you to run a remote diagnostic and provide proof of purchase)

See AppleCare+ Terms and Conditions for complete product details.

Additional Support

Get support now by phone or chat,
set up a repair, and more.

Call Apple Support at 1-800-APLCARE.

Contact Apple Support

Get support for all of your
Apple devices in one app.

Get the Apple Support app