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Frequently Asked Questions

  • Apple Watch straps are available in a variety of styles and sizes.


    First, you’ll need to choose a case size and strap style to see which strap sizes are available with that combination. The strap you choose will specify the maximum and minimum wrist size. To get the correct strap size, we recommend that you precisely measure around your wrist.


    If you choose an Apple Watch with a Sport Band, first select your case size then select your strap size. Sport Bands only come with one size in the box.


    If you choose a Solo Loop strap, you’ll need to use the sizing guide to find your exact size. When you shop for Solo Loop straps, there are step-by-step instructions to help you measure your wrist using a printable tool or household objects so you can find the correct size.


  • You can pair any case with almost any strap in the Apple Watch Studio. Once you’ve created a combination you like, you can save it and then create others to compare.
  • The GPS + Cellular model allows you to stay connected to the people and information you care about with just your Apple Watch. With a data plan you can send and receive text messages, answer phone calls, receive notifications, and stream Apple Music and Apple Podcasts without needing your iPhone nearby. To pair watches for kids who don’t have an iPhone yet using Apple Watch For Your Kids, a GPS + Cellular model is required.

    With the GPS model, you must be connected to your iPhone via Bluetooth or Wi-Fi to send and receive text messages, answer phone calls and receive notifications. The built-in GPS works independently of your iPhone for distance, pace and route mapping in workouts.

    Learn more about cellular and which networks support Apple Watch(opens in new window)

  • While service plans vary by network provider,* many offer free or special trials for Apple Watch. Contact your provider for more details.

    Learn more about which networks support Apple Watch(opens in new window)

    * Apple Watch GPS + Cellular does not support international roaming. But you’ll still be able to complete a call to emergency services almost anywhere in the world. Just press and hold the side button on Apple Watch Series 9 (GPS + Cellular) or Apple Watch SE (GPS + Cellular) models and you’ll be connected to the help you need, even if you’re nowhere near your iPhone.

  • Apple Watch Ultra 2, Apple Watch Series 9 and Apple Watch SE require an iPhone Xs or later with iOS 17 or later. Apple Watch is only compatible with iPhone.

    Features are subject to change. Some features, applications and services may not be available in all regions or all languages.

    View complete list(opens in new window)

  • Whether you buy online or in an Apple Store, it’s easy to transfer your data and set up your new Apple Watch. Apple Watch content backs up automatically to your companion iPhone, so you can restore your Apple Watch from a backup. When you back up your iPhone, it includes your Apple Watch data.

    Discover all the amazing things your new Apple Watch can do with the help of an Apple Specialist. After your Apple Watch ships, you’ll receive an invitation to schedule a free one-to-one online session where you can cover the topics of your choice. To get the most out of your time, use our online guides to transfer your data to your new Apple Watch before your session.

    Learn how to set up and transfer data to your new Apple Watch(opens in new window)

  • Once you’ve selected your Apple Watch, you can choose to pay in full or spread the cost and pay monthly with financing for qualifying customers. We also accept Apple Pay, most credit and debit cards, PayPal and Apple Gift Cards.

    If you would like to pay monthly with financing, simply choose your product, add to your bag, and at checkout you will be able to learn more and apply.

    You can also get credit towards a new Apple Watch if you trade in your old one. If it’s not eligible for credit, we can recycle it for free.

    Not all payment options are available on all products.

    Learn more about payment options

  • Apple Trade In makes it easy to get credit toward the purchase of your next Apple Watch. Simply answer a few questions about your device. Based on what you tell us, we’ll provide an estimated trade-in value. If you pay monthly, we’ll apply the value as an instant credit to lower the monthly payments of your new Apple Watch. If you pay in full, we’ll credit your payment method after we receive your trade-in. If it’s not eligible for credit, you can recycle it for free.

    Once you accept the estimated trade-in value quote, we'll ship you a free, trade-in kit. When we receive your trade-in, we'll verify its condition and if everything checks out, your trade-in will be complete. If your device doesn’t match the condition you described, you’ll receive an email with next steps. If you paid in full and the value of your device was more than the cost of your new Apple Watch, you’ll receive an Apple Gift Card by email with the remaining amount.

    The online trade-in process generally takes 2-3 weeks.

    You can also trade your device in at an Apple Store at the point of purchase, however the trade-in value in store may be different from the estimated trade-in value you received online.

    Learn more about Apple Trade In (opens in new window)

  • Delivery estimates are based on item availability and the shipping option you choose. You’ll get a final delivery date after you place your order.

    Free next-day delivery is available for any in-stock items and free standard delivery on all orders. Or you can upgrade your shipping method for an additional charge.

    In selected areas, we offer same-day scheduled courier delivery on available in-stock items from an Apple Store. The two-hour delivery fee is £8. You’ll choose a delivery date and time during checkout. Subject to availability.

    Depending on your location, your order may be eligible for pickup at an Apple Store or can be collected from an Apple-authorised location like a newsagent or supermarket. For pickup, you’ll choose a pickup method, date and location during checkout.

    Orders placed through apple.comcan only be shipped within the country or region of purchase. Visit the online store of the location where you want your products delivered.

  • Yes. If you change your mind and no longer wish to keep your Apple Watch, you have the option to return it to us. The returned Apple Watch must be in good condition and in the original packaging, which contains all accessories, manuals and instructions. Returns are subject to Apple’s Sales and Refunds Policy.

    Learn more about returns, refunds and exchanges(opens in new window)

Which Apple Watch is right for you?

Apple Watch SE

From £219

44mm or 40mm aluminium case size

Carbon-neutral combinations available1

Retina display

Up to 1,000 nits

S8 SiP

-

Siri

Find iPhone

-

-

High and low heart rate notifications4

Irregular rhythm notifications5

Low cardio notifications

-

Cycle tracking7

Emergency SOS8

International Emergency Calling9

Fall Detection and Crash Detection8

-

50 metres

Water resistant10

Swimproof

-

-

GPS

Available cellular connectivity13

Supports Family Setup (GPS + Cellular models)14

Connect family members who don’t have an iPhone

Up to 18 hours normal use15

Low Power Mode


-

New

Apple Watch Series 9

From £399

45mm or 41mm aluminium or stainless steel case size

Carbon-neutral combinations available1

Always-On Retina display

Up to 2,000 nits

S9 SiP

Double tap gesture

Faster on-device Siri

Precision Finding for iPhone2

Blood Oxygen app3

ECG app4

High and low heart rate notifications4

Irregular rhythm notifications5

Low cardio notifications

45mm or 41mm aluminium or stainless steel case size

Carbon-neutral combinations available

Always-On Retina display

Up to 2,000 nits

S9 SiP

Double tap gesture

Faster on-device Siri

Precision Finding for iPhone

Blood Oxygen app1

ECG app2

High and low heart rate notifications3

Irregular rhythm notification3

Temperature sensing4

Cycle tracking with retrospective ovulation estimates5

Emergency SOS6

International Emergency Calling7

Fall Detection and Crash Detection6

-

50 metres

Water resistant9

Swimproof

-

-

GPS


Available cellular connectivity11

Family Setup12

Pair multiple watches with one iPhone

Up to 18 hours14

Up to 36 hours in Low Power Mode

Fast charging15

New

Apple Watch Ultra 2

From £799

49mm titanium case size

Carbon-neutral combinations available1

Always-On Retina display

Up to 3,000 nits

S9 SiP

Double tap gesture

Faster on-device Siri

Precision Finding for iPhone2

Blood Oxygen app3

ECG app4

High and low heart rate notifications4

Irregular rhythm notifications5

Low cardio notifications

Temperature sensing6

Cycle tracking with retrospective ovulation estimates7

Emergency SOS8

International Emergency Calling9

Fall Detection and Crash Detection8

Siren

100 metres

Water resistant12

Swimproof

High-speed water sports

Recreational dive to 40m

Precision dual‑frequency GPS

Cellular connectivity13

Supports Family Setup (GPS + Cellular models)14

Connect family members who don’t have an iPhone

Up to 36 hours normal use18

Up to 72 hours in Low Power Mode18

Fast charging17

Tech Specs

Apple Watch Series 9

  • 45mm or 41mm case sizes
  • Stainless steel
  • Speaker
  • Microphone
Control:
  • Digital Crown with haptic feedback
  • Side button
  • Double tap gesture
  • On-Device Siri
Display:
  • Always-On Retina LTPO OLED display
  • Edge-to-edge display
  • Ion-X front glass (Aluminium cases)
  • Sapphire front crystal (Stainless steel cases)
  • Up to 2,000 nits maximum brightness
  • 1 nit minimum brightness
Chip:
  • S9 SiP with 64-bit dual-core processor
  • 4-core Apple Neural Engine
  • 64GB capacity
Sensors:
  • Blood oxygen sensor and app3
  • Electrical heart sensor and ECG app4
  • Third-generation optical heart sensor
  • High and low heart rate notifications4
  • Irregular rhythm notifications5
  • Sleep stages
  • Temperature sensing6
  • Compass with Waypoints and Backtrack
  • Always-on altimeter
  • High-g accelerometer
  • High dynamic range gyroscope
  • Ambient light sensor

Safety:
  • Emergency SOS8
  • International emergency calling9
  • Crash Detection8
  • Fall Detection8
Splash, Water and Dust:
  • Water resistance 50m (swimproof)11
  • Dust Resistance IP6X19
Connectivity and Communication:
  • L1 GPS, GNSS, Galileo and BeiDou
  • LTE and UMTS13
  • Wi-Fi 4 (802.11n)
  • Bluetooth 5.3
  • Second-generation Ultra Wideband chip20
  • Apple Pay
  • GymKit
Power and Battery Life:
  • Built-in rechargeable lithium-ion battery
  • Up to 18 hours normal use16
  • Up to 36 hours in Low Power Mode16
  • USB-C magnetic fast-charging cable
Environmental Requirements:
  • Operational temperature: 0°C to 35°C (32°F to 95°F)
  • Non-operational storage temperature: −20°C to 45°C (4°F to 113°F)
  • Relative humidity: 5% to 90% non‑condensing
  • Operating Altitude: 0 m to 3,000 m (0 feet to 10,000 feet)

Dimensions

  • Height: 41mm
  • Width: 35mm
  • Depth: 10.7mm
  • Weight (Stainless Steel): 42.3g
  • Height: 45mm
  • Width: 38mm
  • Depth: 10.7mm
  • Weight (Stainless Steel): 51.5g

Get 3 months free when you buy an Apple Watch.°

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