Service and support from the people who know your iPhone best.

Because Apple makes the hardware, the operating systems and many applications, our experts understand how everything works together and can help resolve most issues in a single conversation.

Enjoy 2 years of peace of mind when you buy AppleCare+ for iPhone.

AppleCare+ for iPhone is an insurance product that provides up to two years of expert technical support1 and hardware coverage,2 including up to two incidents of accidental damage, each subject to an excess fee of £25 for screen damage, or £79 for any other damage.3 In addition, you’ll get 24/7 priority access to Apple experts by chat or phone. Coverage begins on your AppleCare+ purchase date.

AppleCare+ benefits are separate from a consumer’s right to a free-of-charge repair or replacement, by the seller, of goods that do not conform with the contract of sale. Under English law, consumers have up to six years from the date of delivery to exercise their rights; however, various factors may affect your eligibility to receive these remedies. For more details, click here.

2 years of Apple-certified service and support coverage
24/7 priority access to technical support
Get up to 2 incidents of accidental damage coverage3
Battery service coverage3

One stop
for support

Minimise the amount of time without your iPhone with Express Replacement Service

Because Apple designs iPhone, iOS and many applications, iPhone is a truly integrated system. And only AppleCare+ provides one-stop service and support from Apple experts, so most issues can be resolved in a single call.

  • 24/7 priority access to Apple experts via chat or phone
  • Same-day service in most major metropolitan areas worldwide4
  • Express Replacement Service3

Additional hardware coverage

Get up to 2 incidents of accidental damage coverage3
Get battery service if it retains less than 80% of its original capacity

With AppleCare+, you get repair or replacement coverage for your iPhone that includes up to two incidents of accidental damage, each subject to an excess fee of £25 for screen damage, or £79 for any other damage, and coverage against batteries that retain less than 80% of their original capacity. Coverage includes the following:

  • Your iPhone
  • Battery3
  • Included earphones and accessories

Software support

Get priority access to Apple experts for support using iOS and more

With AppleCare+ for iPhone, Apple experts can help troubleshoot issues with your iPhone, iOS, iCloud and Apple-branded iPhone apps:5

  • iOS and iCloud
  • Wireless networks
  • Apple-branded iPhone apps such as FaceTime, Mail, Safari and Calendar

How to buy

  1. Purchase AppleCare+ with your new iPhone.
  2. Or buy it within 60 days of your iPhone purchase:
    • On your device (go to Settings > General > About and choose AppleCare+ Coverage Available)
    • Online (requires you to verify your serial number and run a remote diagnostic)
    • At an Apple Store (inspection of iPhone and proof of purchase are required)
    • By calling 0800 107 6285 (requires you to run a remote diagnostic and provide proof of purchase)

AppleCare+ available for:

AppleCare+ is not available in the Channel Islands and Isle of Man.

See AppleCare+ Terms and Conditions for complete product details.

Additional Support

Get support by phone or chat,
set up a repair, and more.

Find your Apple Support phone number here

Contact Apple Support

Get support for all your
Apple devices in one app.

Get the Apple support app