Questions about an Apple Retail Store repair, purchase, or return while our retail stores are closed? See our FAQs for answers. Learn more
Get the products you want, the way you want.
In response to COVID-19, our delivery partners are offering no-contact delivery in your area. Drivers may ask for verbal confirmation of receipt from a safe distance to satisfy the signature requirement, or may leave lower-cost shipments at your door with no signature required. And, as always, delivery will be fast and free.
To manage your order, go to apple.com/orderstatus. If your order has already been shipped, you can use your tracking link to redirect your shipment to a pickup point, hold it at a secure location, or fill out a signature waiver or shipment release. You can also generate a return label or have one emailed to you. Then contact the carrier to arrange a free, no-contact pickup. Or return your product to an Apple Store within 14 days of the store's reopening.
For in-stock items in most metros, we offer same-day courier delivery from an Apple Store for only $9. You can select this option at checkout if it’s available.
Fast and free delivery.
Get free next-day delivery on any in-stock Mac, iPad, iPhone, Apple TV, or Apple Watch. And free two-day delivery on almost everything else. Faster options are also available. And in some metros, get free delivery with setup.
Apple Store pickup.
Pick up most items — usually within an hour — or let us know if someone else is picking up for you. We can even help set up your new Apple products.
If you need to return something, send it back for free, or drop it off at any Apple Store. For eligible products, you have up to 14 calendar days from the time you receive your item(s) to initiate a return. Simply sign in to your account or call us at 1‑800‑MY‑APPLE.
Easily track your order.
Stay updated on your order and be notified when it’s ready for in-store pickup with the Apple Store app.