AppleCare+ for HomePod

AppleCare+ for HomePod provides up to two years of expert technical support and additional hardware coverage from Apple, including up to two incidents of accidental damage coverage, each subject to a A$55 service fee.1 In addition, you'll get 24/7 priority access to Apple experts via chat or phone through Coverage begins on your AppleCare+ purchase date.

AppleCare+ benefits are in addition to any legal rights provided by Australian consumer law. For details, click here.

One stop for technical service and support

Because Apple designs HomePod and Siri, HomePod is a truly integrated system. And only AppleCare+ provides one-stop service and support from Apple experts, so most issues can be resolved in a single call.2 Coverage includes:

  • Direct access to Apple experts via chat or phone
  • 24/7 priority access through
  • Express Replacement Service

Additional Apple hardware coverage

AppleCare+ provides repair or replacement coverage, both parts and labour, from Apple‑authorised technicians. Service coverage includes:

  • Your HomePod
  • AirPort device3
  • Up to two incidents of accidental damage from handling your HomePod, each subject to a A$55 service fee

Software support included

You can call or chat and get direct access to Apple experts for questions on a wide range of topics, including:

  • Using AirPlay 2
  • Help connecting to wireless networks
  • Questions about the Home app

Important notes

Purchase AppleCare+ with your new HomePod. Or buy it within 60 days of your HomePod purchase:

  • Online (requires you to verify your serial number and run a remote diagnostic)
  • At an Apple Store (requires inspection of HomePod and proof of purchase)
  • By calling 1300-321-456 (requires you to run a remote diagnostic and provide proof of purchase)

See the AppleCare+ terms and conditions for complete product details.