Buy iPhone 13

Frequently Asked Questions

  • If you connect with a carrier now, we’ll contact them so you don’t have to. Your iPhone will arrive ready to go with your number and plan information. If you connect with a carrier later, once your new phone arrives, you can insert a physical SIM card or use eSIM from any carrier that provides service for iPhone.*

    Either way, you can keep your number. All iPhone models are unlocked except those purchased with AT&T Installment Plans.

    * Use of eSIM requires a wireless service plan (which may include restrictions on switching service providers and roaming, even after contract expiration). Not all carriers support eSIM. Use of eSIM in iPhone may be disabled when purchased from some carriers. See your carrier for details. To learn more, visit
  • eSIM technology allows you to add a mobile data plan to your iPhone without using a physical SIM card. Network provider–connected iPhone 13 and iPhone 13 Pro models will arrive ready to activate with eSIM. You will need a Wi-Fi connection for setup.

    When you choose to connect to a network provider later, activating an eSIM will require scanning a valid QR code distributed by a provider, or signing up for a participating plan through a network provider app.*

    * Use of eSIM requires a mobile data service plan (which may include restrictions on switching service providers and roaming, even after contract expires). Not all providers support eSIM. Use of eSIM in iPhone may be disabled when purchased from some providers. See your provider for details. To learn more, visit
  • Carrier-connected iPhone 13 and iPhone 13 Pro models will arrive ready to activate with eSIM and can connect to your cellular voice and data service without a physical SIM card. You will need a Wi-Fi connection for setup.*

    To activate eSIM on an unconnected iPhone, please contact the carrier of your choice when you’re ready.*

    iPhone 12 and earlier models may arrive with a physical SIM card already installed depending on your choice of carrier.

    * Use of eSIM requires a wireless service plan (which may include restrictions on switching service providers and roaming, even after contract expiration). Not all carriers support eSIM. Use of eSIM in iPhone may be disabled when purchased from some carriers. See your carrier for details. To learn more, visit
  • Yes, you can choose to buy an unconnected iPhone which is unlocked. If you’d like to connect to a cellular data network later, you can reach out to a carrier to finish activation. Once your new iPhone is activated, it remains unlocked, which means you can use it with any network.
  • The iPhone models for AT&T, T-Mobile, Sprint, and Verizon are the same. If you choose to pay with an AT&T Installment Plan, your iPhone will be locked to the carrier. For details on network support, please see
  • If you completed the steps to authorize activation with AT&T, Sprint, T-Mobile, or Verizon when you purchased your new iPhone online, it will arrive ready to use. Just turn it on and follow the onscreen instructions to set it up and activate with the carrier. To activate with eSIM, you will need Wi-Fi for setup.

    If you chose to skip carrier authorization at the time of purchase, you'll need to contact a carrier to activate your iPhone or insert your own SIM card in order to use cellular services on your iPhone.

  • Yes. An unconnected iPhone purchased from is unlocked. Once your new iPhone is activated, it remains unlocked, which means you can use it with any network that provides service for iPhone. The exception is when you buy an iPhone with an AT&T Installment Plan. It will be locked to AT&T and will only work on the AT&T network for the term of your Installment Plan agreement.

  • In most cases, an iPhone purchased from can be activated later. However, certain special deals or discounts may require preparation with the carrier at the time of purchase so that the phone arrives ready to use.
  • Yes, iCloud makes moving your settings, photos, apps and documents to a new device seamless. Just sign in to iCloud when you set up your new device, access your previous device’s iCloud backup and you’ll be ready to go in minutes.

    Don’t have enough iCloud storage to complete a backup? iCloud will grant you enough temporary storage to make sure you can back up your device and get all your data transferred, free of charge (iOS 15 required).

    With Quick Start, you can restore your data and content to your new iPhone from your iCloud backup. For phones using iOS 12.4 or later, Quick Start offers the option of using device-to-device migration, allowing you to transfer all your data wirelessly from your current device to your new one.

    If you are switching from Android, you need to download the Move to iOS app first and follow the setup process on your new iPhone.

    To learn how to transfer data to your new iPhone, see

  • All iPhone models are world phones, so you can use them almost anywhere. Whether you are a GSM or CDMA network customer, you can roam internationally on GSM networks in over 200 countries or regions around the world. If you financed your iPhone with your wireless carrier, contact them to verify that you can roam internationally.

    Availability of 5G and LTE data varies in some countries or regions and depends on carrier support for certain 5G and LTE radio frequencies. Contact your wireless carrier for more information regarding international roaming policies and rates.

    Information on iPhone support for 5G and LTE

  • iPhone 13 Pro, iPhone 13 Pro Max, iPhone 13, iPhone 13 mini, iPhone 12, iPhone 12 mini, and iPhone SE are 5G capable. AT&T, Sprint, T-Mobile, and Verizon are the national wireless carriers for iPhone in the United States, and they all offer 5G service. and the Apple Store sell iPhone models for use on these networks.

    View the AT&T 5G coverage map

    View the Sprint 5G coverage map

    View the T-Mobile 5G coverage map

    View the Verizon 5G coverage map

  • The instant discounts are reflected in the advertised price of select iPhone models. These discounts are available to any new and existing AT&T, Sprint, T‑Mobile, and Verizon customers who pay monthly or pay in full. To receive the discount, all you need to do is authorize activation of your new iPhone with an eligible AT&T Unlimited plan, any Sprint plan, any eligible T‑Mobile rate plan, or a Verizon Unlimited plan at the time of purchase.
  • If you already have Apple Card and want to purchase your iPhone with Apple Card Monthly Installments, select it as your payment option when you configure your new iPhone and then continue to checkout. You’ll receive 3% Daily Cash back up front and can pay for your new device over time, interest-free.§ If you don’t have Apple Card, you can apply for one in as little as a minute when you select Apple Card Monthly Installments as your payment option and use it for your purchase. Learn more about Apple Card Monthly Installments

    If you used your Apple Card to pay in full but you meant to take advantage of interest-free financing using Apple Card Monthly Installments, we can help you get switched over. Contact an Apple Card Specialist at 877-255-5923. You can also chat with a Specialist by tapping Apple Card in Wallet, tapping the black circle in the upper right-hand corner, then tapping Message.

    Customers in U.S. territories should contact Goldman Sachs Bank USA for questions about installments.

  • The iPhone Upgrade Program is the easiest way to upgrade to the latest iPhone, and it also offers the security and protection of AppleCare+.

    If you are new to the iPhone Upgrade Program, you can learn more about joining here.

    If you are already part of the program, start by checking your upgrade status to see if you’re eligible for a new iPhone. If you are, you can either proceed with your upgrade online or visit an Apple Store and chat with a Specialist. You can upgrade anytime after six months, as long as you’ve made the equivalent of at least 12 payments. If you have to pay an additional amount to meet your 12 payments, you can do it when you upgrade. We will arrange for you to trade in your old iPhone as part of the program, so please do not trade in your current iPhone using the standard Apple Trade In option.

    Check your upgrade eligibility now
    Learn more about upgrading

  • Apple Trade In makes it easy to get credit towards the purchase of your next iPhone. Simply answer a few questions about your device. Based on what you tell us, we’ll provide an estimated trade-in value. If you pay monthly, we’ll apply the value as instant credit to lower the monthly payments of your new iPhone. If you pay in full, we’ll credit your payment method after we receive your trade-in. If it’s not eligible for credit, you can recycle it for free.

    Once you receive the trade-in kit, you have 14 days to prepare and send in your device. If you added a trade-in to an iPhone order, you may receive the kit along with your new device. Otherwise, it will be mailed to you separately as soon as your new product is ready for delivery or pickup. When we receive your trade-in, we’ll verify its condition and if everything checks out, your trade-in will be complete. If your device doesn’t match the condition you described, you’ll receive an email with next steps. If you paid in full and the value of your device was more than the cost of your new iPhone, you’ll receive an Apple Gift Card by email with the remaining amount.

    The online trade-in process generally takes two to three weeks.

    You can also trade in your device at an Apple Store at the point of purchase. However, the trade-in value in the store may be different from the estimated trade-in value you received online.

    Learn more about Apple Trade In

  • Every iPhone comes with one year of hardware repair coverage through its limited warranty and up to 90 days of complimentary technical support. Both AppleCare+ and AppleCare+ with Theft and Loss extend that coverage and give you additional features such as 24/7 priority tech support and accidental damage protection.

    Learn more about AppleCare+

  • Delivery estimates are based on item availability and the shipping option you choose. You’ll get a final delivery date after you place your order.

    Free next-day delivery is available for any in-stock Mac, iPad, iPhone, Apple TV, or Apple Watch. Get free two-day delivery on almost everything else. Or you can upgrade your shipping method for an additional charge.

    In most metros, we offer same-day scheduled courier delivery on available in-stock items from an Apple Store. The two-hour delivery fee is $9. You’ll choose a delivery date and time during checkout. Subject to availability.

    Depending on your location, your order may be eligible for In-Store, Curbside, or Express Pickup at or near the Apple Store. You’ll choose a pickup method, date, and store during checkout.

    Orders placed through can only be shipped within the country or region of purchase. Visit the online store of the location where you want your products delivered.

  • Yes. If you change your mind and no longer wish to keep your iPhone, you have the option to return it to us. The returned iPhone must be in good condition and in the original packaging, which contains all accessories, manuals and instructions. Returns are subject to Apple’s Sales and Refunds Policy.

    Learn more about returns, refunds and exchanges

Which iPhone is right for you?


iPhone 13 Pro

The ultimate iPhone.

From $999

iPhone 13 Pro—available in Alpine Green, Silver, Gold, Graphite, and Sierra Blue.

6.7″ or 6.1″

All-screen OLED displayfootnote ¹ with ProMotion

Pro camera system

Telephoto, Wide, Ultra Wide

A15 Bionic chip

5-core GPU

Superfast 5G cellularfootnote³

Up to 28 hours video playbackfootnote

Face ID


iPhone 13

A total powerhouse.

From $699 footnote**

iPhone 13—available in Green, Pink, Blue, Midnight, Starlight, and (PRODUCT)RED.

6.1″ or 5.4″

All-screen OLED displayfootnote¹

Advanced dual-camera system

Wide, Ultra Wide

A15 Bionic chip

4-core GPU

Superfast 5G cellularfootnote³

Up to 19 hours video playbackfootnote

Face ID


iPhone SE

Serious power. Serious value.

From $429

iPhone SE—available in Midnight, Starlight, and (PRODUCT)RED.


LCD display

Single-camera system


A15 Bionic chip

4-core GPU

5G cellularfootnote³

Up to 15 hours video playbackfootnote

Touch ID

iPhone 12

As amazing as ever.

From $599 footnote**

iPhone 12—available in Purple, Blue, Green, (PRODUCT)RED, White, and Black.

6.1″ or 5.4″

All-screen OLED displayfootnote¹

Dual-camera system

Wide, Ultra Wide

A14 Bionic chip

Superfast 5G cellularfootnote³

Up to 17 hours video playbackfootnote

Face ID