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Frequently Asked Questions

  • Both Apple Pencil Pro and Apple Pencil (USB-C) are compatible with this iPad Pro.

    Apple Pencil Pro pairs wirelessly and attaches magnetically for charging and storage.

    Apple Pencil (USB-C) pairs via USB-C Charge Cable and attaches magnetically for storage.

  • Magic Keyboard for iPad Pro. Third-party keyboards are also available.

  • iPad Pro offers two antireflective glass options. Standard glass has an industry-leading antireflective coating for viewing comfort and readability. Nano-texture glass further minimizes glare while delivering outstanding image quality in workspaces with bright light sources, like sunlight. Nano-texture glass is available in 1TB or 2TB configurations.
  • iPad Pro includes eSIM technology that enables fast, convenient, and secure activation of cellular data plans. There are a few ways to activate eSIM on your iPad including transferring from another iPad, joining an existing iPhone cellular plan, adding a new plan in Settings, scanning a QR code, or using an app from a carrier.* With eSIM you can choose cellular data plans from select carriers in more than 190 countries and regions around the world. Learn more about setting up eSIM.

    Wi-Fi + Cellular models with embedded eSIM technology include iPad Pro 13-inch, iPad Pro 12.9-inch (3rd generation or later), iPad Pro 11-inch (1st generation or later), iPad Air 13-inch, iPad Air 11-inch, iPad Air (3rd generation or later), iPad (7th generation or later), and iPad mini (5th and 6th generation).

    More information on iPad support for LTE networks by carrier and country or region

    * Not all carriers support eSIM. See your carrier for more details. eSIM technology works with iPad Pro (M4), iPad Pro 11‑inch (1st-4th generation), iPad Pro 12.9‑inch (3rd-6th generation), iPad Air (M2), iPad Air (3rd-5th generation), iPad (7th generation or later), and iPad mini (5th and 6th generation).

  • If you already have Apple Card and want to purchase your iPad with Apple Card Monthly Installments, select it as your payment option during checkout. You’ll receive 3% Daily Cash back up front and pay for your new device over time, interest-free when you choose to check out with Apple Card Monthly Installments. If you don’t have Apple Card yet, you can apply for one in as little as a minute when you select Apple Card Monthly Installments as your payment option and use it for your purchase.

    Learn more about Apple Card Monthly Installments

    If you used your Apple Card to pay in full, but you meant to take advantage of interest-free financing using Apple Card Monthly Installments, we can help you get switched over. Contact an Apple Card Specialist at 877-255-5923. You can also chat with one by tapping on Apple Card in Wallet, tapping on the black circle in the upper right-hand corner, and then tapping Message.

    Customers in U.S. Territories should contact Goldman Sachs Bank USA for questions about installments.

  • The Apple Trade In program makes it easy to trade in an eligible iPad. Just answer a few questions regarding the model and condition, and we will provide an estimated trade-in value◊◊ or a simple way to recycle it for free if it’s not eligible for credit.

    If your iPad is eligible and you accept the quote, we will send you a free trade-in kit, separate to your new iPad (at no cost to you) so you can then send in your current iPad within the 14-day return window.

    Once we receive your iPad, we’ll inspect it and verify its condition. If the condition matches what you described, there’s nothing more you need to do. If the condition doesn’t match, a new trade-in value will be provided. You’ll have the option to either accept this revised value or reject it. We’ll work with you to confirm that you still want to move forward with the trade-in.

    If you buy online and choose to pay with Apple Card Monthly Installments, we’ll instantly apply your estimated trade-in value to the purchase of your new iPad. If you pay in full, your trade-in value is applied as a refund to your original payment method. This happens once we receive your eligible iPad and confirm that the condition matches what you described.

    The trade-in process can take up to 2-3 weeks.

    You can also trade in your device at an Apple Store at the point of purchase, however the trade-in value in store may be different from the estimated trade-in value you received online.

  • Your new iPad comes with one year of hardware repair coverage and up to 90 days of technical support. AppleCare+ extends your iPad, Apple Pencil, and Apple-branded iPad keyboard coverage and includes unlimited incidents of accidental damage protection. Each incident is subject to a service fee of $49 for iPad and $29 for Apple Pencil or Apple-branded iPad keyboard, plus applicable tax. In addition, you’ll get 24/7 priority access to Apple experts by chat or phone.

    Learn more about AppleCare+

There’s always more to explore.

Get 3 free months of any of these services on your iPad Pro.Footnote°°

Apple TV+

Watch Apple Original series and films across all your devices.Footnote
Learn moreabout Apple TV+

Apple Fitness+

From HIIT to Meditation, there’s something for everyone.Footnote°
Learn moreabout Apple Fitness+

Apple Arcade

Play 200+ ad-free games, with more added all the time.Footnote
Learn moreabout Apple Arcade

Which iPad is right for you?

Silver, Space Black

New iPad Pro

The ultimate iPad experience with the most advanced technology.

From $899 or $74.91 per month for 12 mo.*

13” or 11”

Ultra Retina XDR display2

ProMotion technology

P3 wide color

True Tone

Antireflective coating

Nano-texture glass option on 1TB and 2TB models

M4 chip

12MP Wide camera

4K video, ProRes

Landscape 12MP Ultra Wide front camera

TrueDepth camera system

Supports Apple Pencil Pro

Supports Apple Pencil 
(USB-C)

Supports Magic Keyboard for iPad Pro (M4)

Starlight, Blue, Purple, Space Gray

New iPad Air

Serious performance in a thin and light design.

From $549 or $45.75 per month for 12 mo.*

13” or 11”

Liquid Retina display2

P3 wide color

True Tone

Antireflective coating

Measured diagonally as a rectangle, the 13-inch iPad Air is 12.9 inches and the 11-inch iPad Air is 10.86 inches. Actual viewable area is less.

M2 chip

12MP Wide camera

4K video

Landscape 12MP Ultra Wide front camera

Supports Apple Pencil Pro

Supports Apple Pencil 
(USB-C)

Supports Magic Keyboard

Silver, Blue, Pink, Yellow

New Price iPad

The colorful, all-screen iPad for the things you do every day.

From $329 or $27.41 per month for 12 mo.*

10.9”

Liquid Retina display2

sRGB color

True Tone

A14 Bionic chip

12MP Wide camera

4K video

Landscape 12MP Ultra Wide front camera

Supports Apple Pencil 
(USB-C)

Supports Apple Pencil
(1st generation)

Supports Magic Keyboard Folio

Starlight, Pink, Purple, Space Gray

iPad mini

The full iPad experience in an ultraportable design.

From $449 or $37.41 per month for 12 mo.*

8.3”

Liquid Retina display2

P3 wide color

True Tone

Antireflective coating

A15 Bionic chip

12MP Wide camera

4K video

12MP Ultra Wide front camera

Supports Apple Pencil
(2nd generation)

Supports Apple Pencil 
(USB-C)

Supports Bluetooth keyboards