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Frequently Asked Questions

  • The Apple Pencil (2nd generation). It pairs wirelessly and attaches magnetically for charging and storage.
  • There are two SIM options for connecting your iPad with Wi-Fi + Cellular to a data plan: a physical SIM card or eSIM technology.*** (Note: iPad with Wi-Fi models cannot connect to cellular networks.)

    Physical SIM card: All Wi-Fi + Cellular models have a physical nano-SIM tray that will hold a carrier nano-SIM card (also called 4FF SIM card). Your iPad may have a carrier SIM card already installed if you purchased it from a carrier. If not, you can contact your carrier to obtain an appropriate card for your iPad. Some iPad models also support an Apple SIM card. For more information, go to https://support.apple.com/HT203089.

    eSIM technology: Newer Wi-Fi + Cellular models include built-in eSIM technology that essentially acts as a digital SIM card. There are a few ways to activate an eSIM on your iPad, including downloading it right on the iPad itself, scanning a QR code, or using an app from a carrier. With eSIM, you can choose cellular data plans from select carriers in the U.S. and in more than 180 countries and regions around the world. For more information on setting up eSIM, go to https://support.apple.com/HT203089.

    More information on iPad support for LTE networks by carrier and country or region

    All Wi-Fi + Cellular models include a nano-SIM tray that supports a carrier SIM card.

    Wi-Fi + Cellular models with embedded eSIM technology include: iPad Pro 12.9-inch (3rd generation or later), iPad Pro 11-inch (1st generation or later), iPad Air (3rd and 4th generation), iPad (7th generation or later), and iPad mini (5th and 6th generation).

    Wi-Fi + Cellular models with a physical Apple SIM card include: iPad Pro 12.9-inch (1st generation), iPad Air 2, iPad (5th and 6th generation), and iPad mini 3 and iPad mini 4. Wi-Fi + Cellular models with an embedded Apple SIM include: iPad Pro 12.9-inch (2nd generation), iPad Pro 10.5-inch, iPad Pro 9.7-inch, iPad mini (5th generation), and iPad Air (3rd generation).

    *** Not all carriers support Apple SIM and eSIM. See your carrier for more details. Not available in China mainland. The eSIM technology works with iPad Pro 11-inch (1st generation or later), iPad Pro 12.9-inch (3rd generation or later), iPad Air (3rd and 4th generation), iPad (7th generation or later), and iPad mini (5th and 6th generation). Apple SIM works with iPad Pro 9.7-inch, iPad Pro 10.5-inch, iPad (5th and 6th generation), iPad Air 2, iPad mini 3, and iPad mini 4.

  • Apple Trade In makes it easy to get credit toward the purchase of your next iPad. Simply answer a few questions about your device. If your iPad is engraved, it may be eligible for trade-in. Based on what you tell us, we’ll provide an estimated trade-in value. If you pay monthly, we’ll apply the value as an instant credit to lower the monthly payments of your new iPad. If you pay in full, we’ll credit your payment method after we receive your trade-in. If it’s not eligible for credit, you can recycle it for free.

    Once you accept the estimated trade-in value quote, we'll ship you a free, trade-in kit. When we receive your trade-in, we'll verify its condition and if everything checks out, your trade-in will be complete. If your device doesn’t match the condition you described, you’ll receive an email with next steps. If you paid in full and the value of your device was more than the cost of your new iPad, you’ll receive an Apple Gift Card by email with the remaining amount.

    The online trade-in process generally takes 2-3 weeks.

    You can also trade your device in at an Apple Store at the point of purchase, however the trade-in value in store may be different from the estimated trade-in value you received online.

    Learn more about Apple Trade In

  • Buy an iPad with Wi-Fi + Cellular directly from Apple (pay in full or monthly with Apple Card Monthly Installments). After placing your order, you’ll need to activate your new iPad on a new cellular data plan with T-Mobile/Sprint or Verizon or add a new plan to your existing carrier account. Plan requirements vary by carrier.

  • Anyone who buys a new Wi-Fi + Cellular iPad model directly from Apple and follows the carrier promotion instructions to qualify.

  • For T-Mobile/Sprint, activation can happen directly on your iPad. First, go to Settings and scroll to "Cellular Data." Then select your carrier and follow the prompts. When selecting your plan, T-Mobile/Sprint customers need a plan with a minimum of 10GB of data to be eligible. For Verizon you will need to visit and follow the instructions. When selecting a Verizon plan, Unlimited and Unlimited Plus are eligible.

  • It depends on the carrier. If you activate a new plan with T-Mobile/Sprint, you’ll receive your $200 in the form of a virtual prepaid Mastercard® gift card within 6-8 weeks. If you activate a new plan with Verizon, you’ll receive a $200 Verizon e-gift card within 8 weeks.

  • Yes. If your current iPad is eligible for trade-in credit, you can offset the purchase price of a new one.◊◊ If it’s not eligible for credit, you can recycle it for free.

  • All Wi-Fi + Cellular iPad models.

  • Contact your chosen carrier if you have questions about receiving your offer.

  • If you already have Apple Card and want to purchase your iPad with Apple Card Monthly Installments, select it as your payment option during checkout. You’ll receive 3% Daily Cash back up front and pay for your new device over time, interest-free. If you don’t have Apple Card yet, you can apply for one in as little as a minute when you select Apple Card Monthly Installments as your payment option and use it for your purchase.

    Learn more about Apple Card Monthly Installments

    If you used your Apple Card to pay in full, but you meant to take advantage of interest-free financing using Apple Card Monthly Installments, we can help you get switched over. Contact an Apple Card Specialist at 877-255-5923. You can also chat with one by tapping on Apple Card in Wallet, tapping on the black circle in the upper right-hand corner, and then tapping Message.

    Customers in U.S. Territories should contact Goldman Sachs Bank USA for questions about installments.

  • AT&T, T-Mobile/Sprint and Verizon are the national wireless carriers in the United States who offer 5G service. For 5G service, you need to activate your iPad with Wi-Fi + Cellular with one of these carriers. Some carriers may also require a 5G service plan or a new SIM. Contact your carrier for more information.

    View the AT&T coverage map

    View the Sprint 5G coverage map

    View the T-Mobile 5G coverage map

    View the Verizon 5G coverage map

  • Every iPad comes with one year of hardware repair coverage through its limited warranty and up to 90 days of complimentary support.

    With AppleCare+, your coverage is extended to two years. You will have 24/7 priority access to Apple Support, Apple hardware coverage and software support, and it includes up to two incidents of accidental damage protection every 12 months.

    Learn more about AppleCare+(Opens in a new window)

    AppleCare+ for iPad provides coverage for up to two incidents of accidental damage from handling. Each incident is subject to a service fee or deductible. Taxes may apply.

  • Delivery estimates are based on item availability and the shipping option you choose. You’ll get a final delivery date after you place your order.

    Free next-day delivery is available for any in-stock Mac, iPad, iPhone, Apple TV, or Apple Watch. Get free two-day delivery on almost everything else. Or you can upgrade your shipping method for an additional charge.

    In most metros, we offer same-day scheduled courier delivery on available in-stock items from an Apple Store. The two-hour delivery fee is $9. You’ll choose a delivery date and time during checkout. Subject to availability.

    Depending on your location, your order may be eligible for In-Store, Curbside or Express Pickup at or near the Apple Store. For pickup, you’ll choose a pickup method, date, and store during checkout.

    Orders placed through apple.com can only be shipped within the country or region of purchase. Visit the online store of the location where you want your products delivered.

  • Yes. If you change your mind and no longer wish to keep your iPad, you have the option to return it to us, even if it is engraved. The returned iPad must be in good condition and in the original packaging, which contains all accessories, manuals and instructions. Returns are subject to Apple's Sales and Refunds Policy.

    Learn more about returns, refunds and exchanges

A closer look at iPad mini.

All-screen design with a stunning 8.3-inch Liquid Retina display with wide color, True Tone, and 500 nits of brightness.

Touch ID integrated into the top button for fast, easy, and secure authentication.

Enjoy incredible performance and all-day battery life with the A15 Bionic chip.4

Use the 12MP Ultra Wide front camera with Center Stage for more natural video calls.

Attaches magnetically, charges wirelessly. Write, draw, and take notes with Apple Pencil (2nd generation).2

Experience ultrafast speeds on 5G cellular models.3

There’s always more to explore.

Entertainment. Workouts. Games. All on your iPad mini.

Apple TV+
Watch Apple Original shows and movies across all your devices.⁵
Learn more about Apple TV+
Apple Fitness+
Discover world-class workouts on your new iPad. Powered by Apple Watch.⁵
Learn moreabout Apple Fitness+
Apple Arcade
Enjoy unlimited, ad-free access to Arcade Originals, all-new games produced by Apple.⁵
Learn moreabout Apple Arcade

Compare iPad models

12.9" or 11"

Liquid Retina XDR display

Liquid Retina display

M1 chip

Works with:

Apple Pencil (2nd generation)

Magic Keyboard

Smart Keyboard Folio

10.9"

Liquid Retina display

A14 Bionic chip with Neural Engine

Works with:

Apple Pencil (2nd generation)

Magic Keyboard

Smart Keyboard Folio

10.2"

Retina display with True Tone

A13 Bionic chip

with Neural Engine

Works with:

Apple Pencil (1st generation)

Smart Keyboard

8.3"

Liquid Retina display

A15 Bionic chip with Neural Engine

Works with:

Apple Pencil (2nd generation)

Bluetooth keyboards

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