Apple GiveBack

Turn the device you have into the one you want.

Trade in your eligible device for an Apple Store Gift Card.1 If it’s not eligible for credit, we’ll recycle it for free. No matter the model or condition, we can turn it into something good for you and good for the planet.

A better way to part with your favorite device.

You’ll see what it’s worth instantly.

Just answer a few questions about your device. Based on what you tell us, we’ll offer you a competitive trade-in estimate for an Apple Store Gift Card or instant credit at an Apple Store.1 Or you’ll have the option to recycle it for free.

Your data stays safe.

Before you hand off your device, we’ll show you how to safely back up and wipe your data, so you can keep all your information to yourself.2 If it’s an Apple product, it’s even easier. Just use iCloud or Time Machine to move everything in a few steps.

It goes on to help the planet.

You may be done with your device, but chances are it still has more to give. If it’s in good shape, we’ll help it go to a new owner. If not, we’ll send it to our recycling partner, so we can save more precious materials and take less from the earth.

And if it’s an iPhone, it could even go to Daisy, our disassembly robot that can efficiently recover the resources inside.

Just mail it out, or bring it in.

Trading in your device is as easy as buying a new one. We’ll give you a prepaid trade-in kit or shipping label to send it off. Or you can bring it to an Apple Store. We’ll either give you instant credit toward the purchase of a new product or send your device on to our recyclers.

  • Apple GiveBack is a device trade-in program offered by Apple. We work with trade-in partners who give you an estimated value based on the device information you provide. If you accept the quote, our partner will send you shipping materials (at no cost to you), and you can send in your device.

    Our partner will inspect your device, and if it is in the condition stated, you’ll receive an Apple Store Gift Card for the quoted amount. If the device is not in the stated condition, our partner will send you a new quote. You can either accept the new quote or have your device sent back (at no cost to you).

  • Yes. Apple GiveBack lets you recycle any Apple device and devices from Apple owned brands at any Apple Store and online. We'll make sure it's recycled responsibly or given a chance to be used again. Some devices may also be eligible for credit. You can bring your batteries and old Apple-products to any Apple Store, and we'll recycle them responsibly, free of charge. We accept any small product or battery without purchase of a new product or battery.

  • When we receive your device, our partners will thoroughly inspect it. If the device is in good working condition, it can be refurbished so it can go on to a new owner. If it's not in working order, it will be recycled in an environmentally responsible way through one of our partners.

  • The entire trade-in process takes about two to three weeks. But the faster you send in your device, the sooner your trade-in will be inspected and processed.

  • You can see the status of your trade-in by following the link in your confirmation email.

  • Our trade-in partner will inspect your device. If it’s in the condition described, you will receive the quoted value in the form of an Apple Store Gift Card. If it’s not in the condition described, a new quote will be sent to you. You will have the option to either accept this quote and receive an Apple Store Gift Card or reject it and have your device sent back to you for free.

  • All Apple products are eligible for recycling, and some are also eligible for credit. Either way, give us your used devices, and we will always recycle them in a responsible way.

  • If you haven’t shipped your device yet, you can cancel your trade-in by following the link in the confirmation email. If you’ve already shipped your device, the trade-in can’t be canceled unless you receive a new trade-in value after the inspection of your device, which you can then choose to reject.

  • In some cases, your trade-in value can vary depending on whether you send in your power adapter. You don’t have to, but you can send in your chargers and cables, and we will recycle them for you.

  • Yes, the Apple GiveBack program is available in all our retail stores as well as online.

  • You can trade-in as many devices as you like, but we accept only one device per transaction.

  • Once you fill out your trade-in information online and verify your email address, a trade-in kit will be shipped to you within 3–5 business days. The kit includes instructions on how to prepare, pack, and ship your device.

  • Devices that contain batteries should be packed in compliance with all applicable laws, regulations, and industry best practices, which typically include the guidelines below:

    • Discharge the unit to less than 30%.
    • Do not ship electronics that are disassembled into parts.
    • Do not ship electronics with swollen or damaged batteries.
    • For whole units, surround the product with at least 2.5 inches of suitable filler material, such as recycled or reused packaging, on all sides before placing inside a corrugated box.
    • Ship only one device per box.
  • Follow the shipping instructions provided by our trade-in partners.

  • It will be issued within 2 weeks of shipping your device.

  • To find your serial number, follow this guide.

  • Your personal information will be completely wiped from your device, so make sure to back up your data before you send it in.

  • Contact our trade-in partner via the email or phone number in your confirmation e-mail.

  • Contact our trade-in partner via the email or phone number in your confirmation e-mail.

  • To turn off Find My iPhone or Find My iPad on your device:

    1. Tap Settings.
    2. Tap Apple ID, then tap iCloud.
    3. Turn off Find My iPhone or Find My iPad.

    To turn it off via iCloud (if you do not have your device): Follow this guide.

  • No, there is no proof of purchase required to trade in a device with Apple GiveBack.

  • The estimated trade-in value is valid for 14 days, and we encourage you to send the device to us within this time to help ensure that you’ll get this value.

  • Contact our trade-in partner via the email or phone number in your confirmation e-mail.

We offer free recycling of Apple products throughout the United States. Please click here to get started.

For more information about free recycling programs in the following states, click the links below:

Independent recycling professionals can obtain removal instructions for the battery and other components that require selective treatment by calling Apple Support.