We offer a variety of services that make apple.com the ideal place for you to purchase items to give as gifts for family and friends. Find out everything you need to know about giving a gift through apple.com.
For selected items delivered to a physical shipping address, you can include a free gift message on the packing slip. No pricing information will be included with the shipment. Free gift message is not available for pickup orders.
For eligible pickup orders, you may be able to add Apple Gift Wrap at an additional cost. This will enable you to leave a message for the recipient. See the Gift Wrap section below for more details.
When you select to put an item in your bag, just select the checkbox that says "This is a gift" or "Add a free gift message." In the Bag, click the Add Free Gift Message link, enter your message, then click the Save Message link.
If you're sending a gift directly to a friend or family member, you may want Apple to email them carrier and tracking information as their items are shipped. For more details, visit the Delivery & Pickup section of Help.
When you order select products, you can add a special touch to your gift. Apple Gift Package is a signature gift box with a red ribbon and a greeting card with your personal message.
To add gift packaging:
- When you add an eligible product to your bag, just select the checkbox that says "This is a gift", and you will be given the option to add gift wrap.
- Please note: if you are planning to pick up your product in an Apple Store, selecting a gift package will add extra time to your order.
There are two types of gift cards that you can purchase from apple.com: Apple Store Gift Cards and iTunes Gift Cards.
Apple Store Gift Cards take the guesswork out of giving a gift. Your friends and family can choose exactly what they want from our huge collection of Mac, iPad, iPod touch and accessory items at apple.com or at their local Apple Retail Store.
How to Purchase Apple Store Gift Cards
Apple Store Gift Cards can be purchased from apple.com for any amount between $25-$4,999. Alternatively Apple Store Gift Cards can be purchased over the phone at 133‑622.
Each card can include an optional gift message. Find out more in the Gift Messaging section of online Help.
How to Use Apple Store Gift Cards
Apple Store Gift Cards can be redeemed in any Apple Retail Store, on apple.com, or by calling 133‑622. Apple Store Gift Cards can only be redeemed in the country of purchase.
In an Apple Retail Store, simply present the card to the cashier at time of payment. If you are using your Apple Store Gift Card at apple.com or over the phone, you'll need to provide the gift card number and PIN. Remember to keep the card in your possession until your item(s) have been delivered.
You can use up to eight Apple Store Gift Cards for one transaction at apple.com and the Apple Retail Store. You can also combine your Apple Store Gift Card(s) with one credit/debit card to pay for your purchase.
Apple Store Gift Cards can be redeemed for most items on apple.com, including iPhone, iPhone accessories, and all things Mac, iPad, and iPod touch.
Note: Apple Store Gift Cards cannot be used to purchase another Apple Store Gift Card, an iTunes Gift Card, an iTunes Gift Certificate, Apple Print Products, or for purchases at the iTunes Store.
Checking Your Apple Store Gift Card Balance
You can check your Apple Store Gift Card balance by visiting Your Account or by calling 133‑622.
Lost or Stolen Cards
To report a lost or stolen Apple Store Gift Card, please contact Apple at any Apple Store location or by telephone at 133‑622. Replacement cards will be issued after Apple confirms that the lost or stolen card has not been redeemed and order details have been verified. Apple is not responsible for lost or stolen gift cards.
Engrave Your iPad or iPod touch
Make it your own — or a gift they’ll never forget — with free laser engraving. You can add a message to any new iPad, AirPods, iPod touch or Apple Pencil (2nd generation). This service is only available online and is not offered on refurbished products.
After you select your iPad or iPod touch on apple.com, you can enter up to two lines of text. As you type, you’ll see an image that shows what your text will look like. The text will be engraved on the back of the product, near the top, just as it appears in the image. Please check spelling carefully.
You may be able to make changes to the engraved text or cancel your item if online Order Status indicates that it has “Not yet shipped”. See the Viewing & Changing Orders section of Shopping Help for details or go directly to online Order Status. You may wish to review our Sales and Refunds Policy.
Corporate Gifting and Rewards
An iPod touch makes the perfect gift for business, employee recognition, sales incentives, client appreciation and special events. Each iPod touch can be customised with your company logo or text engraving. You can also give music with prepaid iTunes Gift Cards.
How to order
To purchase, simply follow the steps below:
- Call 1300 657 219 during business hours, Monday to Friday, 9am to 6pm.
- Choose your incentive: order as many as you want in any combination.
- Add iPod touch engraving: make the reward truly memorable. Have iPod touch engraved with your message for free or add your logo for a one-off setup fee.
For more details on the maximum characters allowed for iPod touch, please click here.Each iPod touch can be customised with your company logo or text engraving. You can also give music with prepaid iTunes Gift Cards.