The free QuickTime Player allows you to play back content of dozens of formats from thousands of sources. QuickTime Pro gives you the ability to create and edit your own multimedia content, as well as to save movies and to play back movies in full-screen mode. You can order a key to turn your free QuickTime Player into QuickTime Pro from the online Apple Store. Learn more about the full benefits of QuickTime Pro.
How do I receive and install my QuickTime Pro key?
What is QuickTime Pro?
QuickTime is software that allows you to play back audio and video on your computer. QuickTime Pro is a software key, similar to a serial number, consisting of numbers and letters to unlock extra features on your free QuickTime Player.
The free QuickTime Player can be downloaded here.
You can order your QuickTime Pro Key here.
Learn more about QuickTime Pro.
How do I receive my QuickTime Pro key?
Once you have placed your order, you will be sent an order acknowledgement containing your QuickTime Pro key. You can also log into your online account using your Apple ID and click on the 'software downloads' link. You will then be presented with your QuickTime Pro key.
How do I install my QuickTime Pro key?
For detailed instructions, please visit the following link: http://www.apple.com/quicktime/pro/keyinstall.html
I need help installing my QuickTime Pro key.
First of all, make sure your computer and operating system fulfil the minimum system requirements for QuickTime. Detailed information is available here. When entering your software key, make sure you do not add any extra spaces or characters. The key is case sensitive.
If you are still having trouble, please contact Technical Support.
I want to cancel my QuickTime Pro order and get a refund.
QuickTime Pro keys are considered electronic software downloads and cannot be refunded. Please refer to section 19 of our terms and conditions(link to ESD section of terms and conditions) for further details.
QuickTime 6 or QuickTime 7 MPEG-2 Playback Component?
QuickTime has the ability to play back MPEG-2 content via the QuickTime MPEG-2 Playback Component. It is available as an add-on to QuickTime 6 or QuickTime 7.
Learn more about MPEG-2.
Once you have ordered the MPEG-2 Playback Component through the Apple Online Store, the component can be accessed via your account. Log into your online account with your Apple ID and click 'software downloads'. Download the file to your computer. Once the download is complete you need to double click on the file and follow the installation instructions. Installation is subject to minimum system requirements.
I want to cancel my MPEG-2 order and get a refund.
MPEG-2 is considered an electronic software download and cannot be refunded. Please refer to section 19 of our terms and conditions for further details.
How do I receive my 30-day Aperture Trial Serial Number?
Visit the following link to request a Trial Serial Number and download the Trial software. Once you have filled out the form and have agreed to the participation terms, Apple will email you the serial number needed to activate Aperture for the length of the trial.
How do I receive my iWorks Activation key?
Once you have placed your order, you will be sent an order acknowledgement containing details of how to access your key. You can also log into your online account using your Apple ID and click on the 'software downloads' link. You will then be presented with your iWorks key. Installation is subject to minimum system requirements.
Where do I download my AirPort Extreme 802.11n Enabler?
Airport Enabler 802.11n* Enabler for Mac: to download your Airport Enabler log into your online account using your Apple ID and click on the 'software downloads' link. Click the download link, then locate the disk image (.dmg) file on your computer and double-click it. Double-click the AirPort Extreme 802.11n Enabler file and follow the onscreen steps to update your Mac.