Apple Palo Alto

We’re temporarily closed. Shop online with free, no-contact delivery and visit Apple Support for help with products and services. For questions about returns and exchanges, see our FAQs. We look forward to welcoming you again as soon as it's possible.

  • Face masks
    (will be provided)
  • Touchless
    temperature checks
  • Limiting store
    occupancy
  • Physical
    distancing
  • Continuous deep
    cleaning

Questions about safety measures at our stores? See FAQs

Store Hours

Mon 9:00 a.m. - 8:00 p.m.
Tue 9:00 a.m. - 8:00 p.m.
Wed 9:00 a.m. - 8:00 p.m.
Thu 9:00 a.m. - 8:00 p.m.
Fri 9:00 a.m. - 8:00 p.m.
Sat 9:00 a.m. - 8:00 p.m.
Sun 11:00 a.m. - 6:00 p.m.

* Special store hours.

We’re temporarily closed. Shop online with free, no-contact delivery and visit Apple Support for help with products and services. For questions about returns and exchanges, see our FAQs. We look forward to welcoming you again as soon as it's possible.

How can we help you?

Need help finding what’s right for you? Book a one-on-one session to shop with a Specialist at an Apple Store.

Reserve a shopping session

Forgot your Apple ID or have another question? Quickly connect with an expert by phone, chat, or email.

Get support

Cracked screen or other hardware issue? Make a reservation for Genius Support, visit an Apple Authorized Service Provider, or mail your device to us.

Apple’s approach
to reopening
our stores.

Read the letter

All that you love
about Apple.
All online.

That means the same great
products
and services.
And Apple Specialists
ready to help you right here.

Learn more

Special Carrier Offers at Apple

Get the newest iPhone for
an
unbelievable price.

Pay as low as $0/mo.

over 30 mo. after trade‑in

and AT&T bill credits.*

Get an additional $100

trade‑in credit from

T-Mobile/Sprint.**

Pay as low as $11.95/mo.

over 24 mo. after trade‑in and

Verizon bill credits.°

Fun how-to videos
to help you get
creative at home.

Watch now