Apple Upper West Side

We’re currently open for pickup of online orders and in-store Genius Support by making an appointment. We look forward to resuming full store operations in the future.

  • Face coverings
    (will be provided)
  • Touchless
    temperature checks
  • Limiting store
    occupancy
  • Social
    distancing
  • Continuous deep
    cleaning

Questions about safety measures at our stores? See FAQs

Store Hours

Mon 9:00 a.m. - 9:00 p.m.
Tue 9:00 a.m. - 9:00 p.m.
Wed 9:00 a.m. - 9:00 p.m.
Thu 9:00 a.m. - 9:00 p.m.
Fri 9:00 a.m. - 9:00 p.m.
Sat 9:00 a.m. - 9:00 p.m.
Sun 10:00 a.m. - 8:00 p.m.

* Special store hours.

We’re currently open for pickup of online orders and in-store Genius Support by making an appointment. We look forward to resuming full store operations in the future.

How can we help you?

Forgot your Apple ID or have another question? Quickly connect with an expert by phone, chat, or email.

Get support

Cracked screen or other hardware issue? Make a reservation for Genius Support, visit an Apple Authorized Service Provider, or mail your device to us.

Apple’s approach
to reopening
our stores.

Read the letter

All that you love
about Apple.
All online.

That means the same great
products
and services.
And Apple Specialists
ready to help you right here.

Learn more

Fun how-to videos
to help you get
creative at home.

Watch now