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We aim to provide great customer service. For product inquiries, technical support, and legal questions, here are all the ways you can contact Apple.
Find out how billing works, how credit card customers are charged, and how to review your account transaction history for ads on Maps.
https://ads.apple.com/maps/apple-ads/help/billing/0011-understand-the-billing-cycle
Find out how billing works, how credit card customers are charged, and how to review your account transaction history for ads on the App Store.
https://ads.apple.com/app-store/help/billing/0040-understand-the-billing-cycle
Find out how billing works, how credit card customers are charged, and how to review your account transaction history for ads on Apple Maps.
https://ads.apple.com/maps/apple-business/help/billing/0010-understand-the-billing-cycle
Learn how to apply, dismiss, and edit recommendations for Apple Ads campaigns on the App Store.
https://ads.apple.com/app-store/help/recommendations/0090-manage-recommendations
Welcome to Apple Shopping Help. Find the answers to your questions about purchasing, shipping, checking order status, returns, and more.
Find out how to qualify for a line of credit, how budget orders work, and how to create a budget order in your account for ads on Maps.
https://ads.apple.com/maps/apple-ads/help/billing/0012-monthly-invoicing
Find out how to qualify for a line of credit, how budget orders work, and how to create a budget order in your account for ads on the App Store.
https://ads.apple.com/app-store/help/billing/0031-monthly-invoicing
Get help determining bids for Maps campaigns, and learn how to change ad group or keyword bids and edit bids in bulk.
https://ads.apple.com/maps/apple-ads/help/bids-and-budget/0031-set-and-adjust-bids
Learn how to manage your account profile, change sign-in and contact info, and view notifications within your account for ads on Maps.
https://ads.apple.com/maps/apple-ads/help/get-started/0007-manage-account-preferences
Get help determining max CPT bids for App Store campaigns, and learn how to change ad group or keyword bids and edit bids in bulk.
https://ads.apple.com/app-store/help/bids-and-budget/0062-set-and-adjust-bids
Get step-by-step guidance on how to pause or remove a campaign on the App Store.
https://ads.apple.com/app-store/help/campaigns/0057-pause-or-remove-campaigns
Understand how tax is applied to ads on Apple Maps according to the country or region where your business is located.
https://ads.apple.com/maps/apple-business/help/billing/0012-tax-information
Understand how tax is applied to ads on Apple Maps according to the country or region where your business is located.
https://ads.apple.com/maps/apple-ads/help/billing/0014-tax-information
Understand how tax is applied to campaigns and app promotions on the App Store, according to the country or region where your business is located.
https://ads.apple.com/app-store/help/billing/0034-tax-information
See how to create and use ad groups in your campaigns on Maps as an effective way to define who can see your ad.
https://ads.apple.com/maps/apple-ads/help/ad-groups/0023-understand-and-create-ad-groups
Learn how to review customized recommendations for Apple Ads campaigns on the App Store.
https://ads.apple.com/app-store/help/recommendations/0055-review-recommendations
Learn how to choose and add keywords and use bulk keyword upload and editing for ads on the App Store.
https://ads.apple.com/app-store/help/keywords/0014-add-and-manage-keywords
Find out how to use match types with the keywords and negative keywords for ads on the App Store.
https://ads.apple.com/app-store/help/keywords/0059-understand-keyword-match-types
Learn how to prevent ads from appearing for certain search terms by using negative keywords in your campaigns on Maps.
https://ads.apple.com/maps/apple-ads/help/keywords/0029-use-negative-keywords
Learn how to read the Apple Ads Charts dashboard to view ad group, keyword, and country and region performance as charts or tables.
https://ads.apple.com/app-store/help/reporting/0025-use-the-charts-dashboard
Learn how to switch from creating app promotions in Apple Ads Basic to building campaigns in Advanced.
https://ads.apple.com/app-store/help/apple-ads-basic/0069-switch-apple-ads-solutions
Learn the steps needed to invite users to or remove them from your Apple Ads account, along with the roles you can assign to them.
https://ads.apple.com/app-store/help/get-started/0011-invite-users-to-your-account
Find out how to determine your cost-per-acquisition cap and set or adjust it in your campaign on the App Store.
https://ads.apple.com/app-store/help/bids-and-budget/0063-set-and-adjust-your-CPA-cap
Understand how to adjust your Apple Ads Basic monthly budget, CPI, or the countries and regions where your app promotion runs.
https://ads.apple.com/app-store/help/apple-ads-basic/0068-make-changes-to-basic-app-promotions
Understand the performance metrics available in the Apple Ads Campaigns dashboard for ads on the App Store, and how to filter and add metrics to your view.
https://ads.apple.com/app-store/help/reporting/0024-view-campaigns-dashboard-metrics
Understand the performance metrics available in the Apple Ads dashboard for ads on Maps, and how to filter and add metrics to your view.
https://ads.apple.com/maps/apple-ads/help/reporting/0037-view-and-filter-dashboard-reporting
Walk through Apple Ads campaign creation steps and find out what you should do to prepare for your first campaign on the App Store.
https://ads.apple.com/app-store/help/campaigns/0005-create-campaigns